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krluck
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Why does Adobe Application Manager not stop downloads when installation fails due to AAM corruption

Jun 6, 2012 1:03 PM

Tags: #install #failed #installation #cloud #creative_cloud #application_manager #adobe_application_manager #creative_cloud_installation ##cc_aam_troubleshoot

Adobe Application Manager - If the installation fails for the first of all the CS6 products from Cloud with note that "AAM is corrupt and should be reinstalled" why does AAM not STOP all the other downloads (which then also fail for the exact same reason!) ?

In countries like here (New Zealand) that still have restrictive limits on their downloads this would be VERY HELPFUL !

Cheers, Kevin

445 Views   2 Replies   Latest reply: krluck, May 27, 2012 10:46 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    May 25, 2012 12:54 PM   in reply to krluck
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    Do you receive any specific error messages when the download is interrupted?  Are you able to download the trial of the software successfully?

     
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  • krluck
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    2. krluck,
    May 27, 2012 10:46 AM   in reply to Jeff A Wright
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    The error message specifically stated that the AAM was corrupt and that I should reinstall. However, I tried again (without reinstalling the AAM - I'm an optimist!) and all applications have now installed successfully.

     
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