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graemenyc
graemenyc
Currently Being Moderated

CS6 Extended consistently crashing

May 27, 2012 6:33 AM

Hello, as the title states, I've a problem with CS6 Extended consistently crashing.  I'm going to attach my system info below if anyone would care to offer opinions.  I don't mind a crash here and there, but this is more common than that.  The beta was also unstable, but I was hoping the release would be better...  (And as a note, I did uninstall the beta before installing the release).  Any help or ideas would be greatly appreciated.

 

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

Operating System: Mac OS 10.6.8

System architecture: Intel CPU Family:6, Model:26, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 2260 MHz

Built-in memory: 16384 MB

Free memory: 11260 MB

Memory available to Photoshop: 15385 MB

Memory used by Photoshop: 75 %

Image tile size: 1028K

Image cache levels: 6

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Basic

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Version: 2.1 NVIDIA-1.6.36

OpenCL Version:

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: NVIDIA GeForce GT 120 OpenGL Engine

Display: 2

Display Depth:= 32

Display Bounds:=  top: 0, left: 1920, bottom: 900, right: 3360

Video Renderer ID: 33695244

Video Card Memory: 491 MB

Video Rect Texture Size: 8192

OpenGL Version: 2.1 NVIDIA-1.6.36

OpenCL Version:

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: NVIDIA GeForce GT 120 OpenGL Engine

Display: 1

Main Display

Display Depth:= 32

Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1920

Video Renderer ID: 16918028

Video Card Memory: 485 MB

Video Rect Texture Size: 8192

Serial number: 91199460222215867900

Application folder: STUDIO_1:Applications:Adobe Photoshop CS6:

Photoshop scratch has async I/O enabled

Scratch volume(s):

  SCRATCH, 68.9G, 68.5G free

Required Plug-ins folder: STUDIO_1:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:

Primary Plug-ins folder: STUDIO_1:Applications:Adobe Photoshop CS6:Plug-ins:

Additional Plug-ins folder: not set

 

 

Installed components:

 

 

   adbeape.framework   adbeape   3.3.8.19346   66.1025012

   AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

   adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

   AdobeACE.framework   AdobeACE   2.19.18.19243   66.492997

   AdobeAGM.framework   AdobeAGM   4.26.17.19243   66.492997

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

   AdobeBIB.framework   AdobeBIB   1.2.02.19243   66.492997

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.492997

   AdobeCoolType.framework   AdobeCoolType   5.10.31.19243   66.492997

   AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120201  

   AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

   AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

   AdobeLinguistic.framework      17206  

   AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

   AdobeOwl.framework   AdobeOwl   4.0.93   66.496052

   AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   6.0.0.1654  

   AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

   AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

   AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

   ahclient.framework   ahclient   1.7.0.56  

   aif_core.framework   AdobeAIF   3.0.00   62.490293

   aif_ocl.framework   AdobeAIF   3.0.00   62.490293

   aif_ogl.framework   AdobeAIF   3.0.00   62.490293

   AlignmentLib.framework   xcode   1.0.0.1  

   amtlib.framework   amtlib   6.0.0.75  

   boost_date_time.framework   boost_date_time   6.0.0.0  

   boost_signals.framework   boost_signals   6.0.0.0  

   boost_system.framework   boost_system   6.0.0.0  

   boost_threads.framework   boost_threads   6.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework   CIT   2.0.5.19287   145486

   data_flow.framework   AdobeAIF   3.0.00   62.490293

   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

   dvacore.framework   dvacore   6.0.0.0  

   dvamarshal.framework   dvamarshal   6.0.0.0  

   dvamediatypes.framework   dvamediatypes   6.0.0.0  

   dvaplayer.framework   dvaplayer   6.0.0.0  

   dvatransport.framework   dvatransport   6.0.0.0  

   dvaunittesting.framework   dvaunittesting   6.0.0.0  

   dynamiclink.framework   dynamiclink   6.0.0.0  

   FileInfo.framework   FileInfo   66.145433   66.145433

   filter_graph.framework   AdobeAIF   3.0.00   62.490293

   hydra_filters.framework   AdobeAIF   3.0.00   62.490293

   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

   image_compiler.framework   AdobeAIF   3.0.00   62.490293

   image_flow.framework   AdobeAIF   3.0.00   62.490293

   image_runtime.framework   AdobeAIF   3.0.00   62.490293

   LogSession.framework   LogSession   2.1.2.1652  

   mediacoreif.framework   mediacoreif   6.0.0.0  

   PlugPlug.framework   PlugPlug   3.0.0.383  

   UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

   wrservices.framework        

 

 

 

 

Required plug-ins:

 

 

   Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc.  All rights reserved. - from the file “AdobeADM.bundle”

   Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 13.0 20120315.r.428 2012/03/15:21:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 13.0 20120315.r.428 2012/03/15:21:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 13.0 20120315.r.428 2012/03/15:21:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Difference Clouds 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 13.0 20120315.r.428 2012/03/15:21:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Embed Watermark NO VERSION - from the file “DigiSign.plugin”

   Enable Async I/O 13.0 20120315.r.428 2012/03/15:21:00:00  © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”

   Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 13.0 20120315.r.428 2012/03/15:21:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Measurement Core 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   MMXCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 13.0 20120315.r.428 2012/03/15:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

   OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 13.0 20120315.r.428 2012/03/15:21:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Picture Package Filter 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 13.0 20120315.r.428 2012/03/15:21:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Read Watermark NO VERSION - from the file “DigiRead.plugin”

   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

 

 

Optional and third party plug-ins:

 

 

   Alien Skin Autolayer 3 Autolayer 3 3.0.0 15387 2010-06-02 14:19 Copyright © 2010 Alien Skin Software, LLC - from the file “Alien Skin Autolayer 3.8li.plugin”

   Black and White Film Exposure 3 3.0.0 15496 2010-06-14 11:27 Copyright © 2009 Alien Skin Software, LLC - from the file “Alien Skin Exposure 3.8bf.plugin”

   Color Film Exposure 3 3.0.0 15496 2010-06-14 11:27 Copyright © 2009 Alien Skin Software, LLC - from the file “Alien Skin Exposure 3.8bf.plugin”

   Imacon 3f NO VERSION - from the file “Imacon3F.plugin”

   Nik Selective Tool 2.008, Copyright © 2000-2011 Nik Software Inc. - from the file “SelectivePalette.plugin”

   Sharpener Pro 3.0: (1) RAW Presharpener NO VERSION - from the file “SHP3RPS.plugin”

   Sharpener Pro 3.0: (2) Output Sharpener NO VERSION - from the file “SHP3OS.plugin”

   Silver Efex Pro 2 2.001, Copyright © 2000-2011 Nik Software Inc. - from the file “Silver Efex Pro 2.plugin”

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

1439 Views   8 Replies   Latest reply: Curt Y, Jun 3, 2012 6:00 PM
 
Replies
  • graemenyc
    Currently Being Moderated
    1. graemenyc,
    May 27, 2012 6:51 AM   in reply to graemenyc
    Report

    Oh, and if it helps at all, here is one of the crash logs from this morning:

     

    Process:         AdobeCrashDaemon [5632]

    Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/Ado beCrashDaemon.app/Contents/MacOS/AdobeCrashDaemon

    Identifier:      AdobeCrashDaemon

    Version:         ??? (???)

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [1]

     

     

    Date/Time:       2012-05-13 20:39:13.581 -0400

    OS Version:      Mac OS X 10.6.8 (10K549)

    Report Version:  6

    Sleep/Wake UUID: 471CB461-A283-4CFC-880B-497DA395DC9C

     

     

    Anonymous UUID:                      FA763C21-1174-45CB-9CD7-639D3EA9C3B7

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

     

    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

    0   com.apple.CoreFoundation                0x00007fff80e42c00 CFArrayGetCount + 80

    1   com.adobe.AdobeCrashDaemon              0x0000000100003fef -[MyDaemon getCGWindowListCopyWindowInfo] + 73

    2   com.adobe.AdobeCrashDaemon              0x0000000100003a8c -[MyDaemon GetCrashWindowId] + 40

    3   com.adobe.AdobeCrashDaemon              0x0000000100004742 -[MyDaemon waitForCrash] + 671

    4   com.adobe.AdobeCrashDaemon              0x0000000100001a87 main + 56

    5   com.adobe.AdobeCrashDaemon              0x00000001000018a2 _start + 224

    6   com.adobe.AdobeCrashDaemon              0x00000001000017c1 start + 33

     

     

    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000000400  rbx: 0x0000000000000000  rcx: 0x00007fff86aeed7a  rdx: 0x0000000000000012

      rdi: 0x0000000000000000  rsi: 0x00007fff80f679dc  rbp: 0x00007fff5fbff1d0  rsp: 0x00007fff5fbff1c0

       r8: 0x0000000000000e03   r9: 0x0000000000000000  r10: 0x00007fff80e55080  r11: 0x00007fff80e8ce40

      r12: 0x00007fff88bd6138  r13: 0x0000000100109ee0  r14: 0x0000000000000000  r15: 0x0000000000000000

      rip: 0x00007fff80e42c00  rfl: 0x0000000000010287  cr2: 0x0000000000000000

     

     

    Binary Images:

           0x100000000 -        0x100007fff +com.adobe.AdobeCrashDaemon ??? (6.9) <0CC9C3BB-B769-9139-01F0-6339AEE48C26> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/Ado beCrashDaemon.app/Contents/MacOS/AdobeCrashDaemon

        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <69130DA3-7CB3-54C8-ABC5-423DECDD2AF7> /usr/lib/dyld

        0x7fff80006000 -     0x7fff80120fff  libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG LProgrammability.dylib

        0x7fff80a55000 -     0x7fff80c13fff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib

        0x7fff80c58000 -     0x7fff80e16ff7  com.apple.ImageIO.framework 3.0.5 (3.0.5) <4CF96F2C-B7BB-4C57-E352-3C678CA2B2B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/ImageIO

        0x7fff80e32000 -     0x7fff80fa9fe7  com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFo undation

        0x7fff81248000 -     0x7fff81248ff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff812b6000 -     0x7fff81305ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A /PasswordServer

        0x7fff816c4000 -     0x7fff816caff7  com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Fr ameworks/CommerceCore.framework/Versions/A/CommerceCore

        0x7fff81783000 -     0x7fff81792fef  com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

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    System Profile:

    Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 16 GB, SMC 1.39f5

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

    Memory Module: global_name

    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

    Network Service: Ethernet 1, Ethernet, en0

    PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-1

    PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-2

    Serial ATA Device: HL-DT-ST DVD-RW GH41N

    Serial ATA Device: WDC WD1001FALS-41K1B0, 931.51 GB

    Serial ATA Device: WDC WD740ADFD-00NLR5, 69.25 GB

    Serial ATA Device: SAMSUNG HD204UI, 1.82 TB

    Serial ATA Device: SAMSUNG HD204UI, 1.82 TB

    USB Device: USB2.0 Printer (Hi-speed), 0x04b8  (Seiko Epson Corp.), 0x0007, 0xfd300000 / 3

    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd100000 / 2

    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd120000 / 4

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2

    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x5a110000 / 3

    USB Device: PTZ-631W, 0x056a  (WACOM Co., Ltd.), 0x00b5, 0x5d100000 / 2

    FireWire Device: built-in_hub, Up to 800 Mb/sec

     
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  • Curt Y
    Currently Being Moderated
    2. Curt Y,
    May 27, 2012 8:36 AM   in reply to graemenyc
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    Not a mac guy, nor a computer expert but this line AdobeCrashDaemon keeps poping up so that would be a place to start looking.

     

    Most crashes are from a driver (printer, scanner, video card), or 3rd party font or plugin.

     
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  • graemenyc
    Currently Being Moderated
    3. graemenyc,
    May 27, 2012 9:49 AM   in reply to Curt Y
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    Curt. thank you.  It does seem like it was font related.  Haven't had a bad font for ages, but indeed I verefied them and one was curropt.  Deleted it and cleared the OS and PS font caches.  I also (as recommended somewhere else on adobe's site) turned "type>font preview size" in the menu bar to "None" in photoshop.  Supposedly with this on there can be crashes similar to mine.

     

    Been working away since the two crashes this morning, and after those changes everything has been stable. 

     
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  • Chris Cox
    Currently Being Moderated
    4. Chris Cox,
    May 27, 2012 11:07 AM   in reply to graemenyc
    Report

    That's not a Photoshop crash report, that's a crash inside the daemon that's supposed to be monitoring the application for crashes.

    And that probably means that you have a bad install, or a corrupt system install.

     

    If Photoshop itself is crashing, I need the report, or your email or machine GUID so we can look up the crashes in our database.

     

     

    The System Info looks fine, but the Nik plugins do have some known crashes that Nik is working on.

     
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  • graemenyc
    Currently Being Moderated
    5. graemenyc,
    May 27, 2012 11:20 AM   in reply to Chris Cox
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    Chris, interesting, strange that cleaning the fonts up seemed to have helped...maybe just a coincidence then.

     

    Anyway, I'd apprecaite any further info you can attain.  Email is: studio [at] graememitchell.com

     
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  • Chris Cox
    Currently Being Moderated
    6. Chris Cox,
    May 27, 2012 1:56 PM   in reply to graemenyc
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    Not necessarily coincidence - MacOS has several known bugs in their font code that can cause memory corruption. (some of which is fixed in 10.7)

     
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  • whatevernameittakes
    Currently Being Moderated
    7. whatevernameittakes,
    Jun 3, 2012 5:55 PM   in reply to Chris Cox
    Report

    I'm currently using Windows XP. I have run CS3,CS4 and CS5 With out any problems.  I recently got my free upgrade to CS6. It chashes constantly. I can barely open a file without it crashing. When I can't open the file I can never print it without crashing. Any adjustments are out of the question.  Is there any hope of this product being usefull in the future?

     
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  • Curt Y
    Currently Being Moderated
    8. Curt Y,
    Jun 3, 2012 6:00 PM   in reply to whatevernameittakes
    Report

    whatevernameittakes wrote:

     

    I'm currently using Windows XP. I have run CS3,CS4 and CS5 With out any problems. 

    CS6 should work on an XP machine, although the 3D will not work.  Need Win7 for this. 

     

    You also need service pack 3 for XP for CS6 to work.

     
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