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what is error 101? i am trying to download elements 10

May 27, 2012 10:30 AM

Can anyone help me understand what error 101 is when I try to download Adobe Photoshop elements 10?

719 Views 1 Reply Latest reply: Jeff A Wright, May 30, 2012 5:31 PM

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1. Jeff A Wright,

May 30, 2012 5:31 PM in reply to mac2661

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Error 101 indicates there was problems extracting the download. Please complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Errors. When reinitiating the download please choose the default location of your user folder to download the install files too.

Alternately you can follow the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Errors to initiate a direct download.

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