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Julien_deka
Julien_deka
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Bridge CS 5.1 too slow to be usable

May 26, 2012 9:56 AM

Hi everyone,

 

I'm on a Mac Book Pro (2.8 GHz Intel Core Duo + 4 GB DDR3) and when I upgraded from CS5 to CS5.5, I realized that my new Bridge (5.1) was really full of issues... I click on buttons, and nothing happen (then 2 minutes later, it finally happens). The interface itself starts to get messy if I try to re-organize my windows... Like a graphic card issue, except my Mac works damn well with every other softwares.

 

So for a while, I just kept using the previous Bridge version that was still on my computer...

 

But recently, I changed my hard drive for a SSD and I re-installed all my softwares...

 

So now, I only have Bridge 5.1... And again, it is completly un-usable, even after this fresh new instal...

 

I may go to CS6 very soon... But in the mean time, I'd like this software to work... Any idea of what is going on?

337 Views   6 Replies   Latest reply: Julien_deka, May 27, 2012 3:07 PM
 
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  • Curt Y
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    1. Curt Y,
    May 26, 2012 6:11 PM   in reply to Julien_deka
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    It is more likely some software or hardware issue on you computer than Bridge, otherwise there would be thousands screaming.

     

    The most likely culprit is scurity software.  Temporially disable your virus scanning software, and see if that helps.  Some software scans every command and slows things down.

     
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  • Omke Oudeman
    3,046 posts
    Nov 27, 2004
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    2. Omke Oudeman,
    May 27, 2012 3:43 AM   in reply to Julien_deka
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    But recently, I changed my hard drive for a SSD and I re-installed all my softwares...

     

     

    An other option might be you have to less free space left on your SSD. Can you specify a bit more about that. SSD is still very expensive, especially large storage.

     

    For a good functioning of normal HD the rule is to have at least 10 % free space left, don't know about SSD but can't imagine it would be much different.

     

    And have you also tried a reset of preferences (restart Bridge holding down option key and choose reset preferences). And maybe a manual trash of the central cache file might help you also to start again with fresh cache file.

     

    Depending on amount and file size bridge needs time for first round caching but after that it should run fast enough. CS6 will be a bit faster again because it is 64 bit but CS4, 5 and 5.5 are certainly good usable also.

     
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  • Julien_deka
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    3. Julien_deka,
    May 27, 2012 2:36 PM   in reply to Omke Oudeman
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    Hi everyone, first thanks for helping...

     

    My SSD is 256GB and it still has 128GB of free space for now... So I don't think this is my issue.

     

    Then I tried the the reset thing (good tip, I didn't know about that), but it's still the same. I didn't try the virus scanning, because I'm on a Mac and don't have one installed. I just let the OS dealing with it.

     

    I think it's a graphic issue. Whenever I clic onto a folder, inside of Bridge, it's like nothing happens, execpt I can see that the name dispayed onto of the app window changes. So Bridge DID actually get me into that folder, but the graphic interface doesn't show it.

     

    If I use Exposé or Space then the change does appears.

     

    So everytime I move into another folder, I drag my mouse to one corner of my screen to activate Exposé, then come back and here I am in the new folder.

     

    But this trick doesn't work for preview. My preview window allows me to play sound from video files, but wont display any image for it (like if it was sound only files). Still images (jpeg, psd...) wont show up as well.

     

    So it is definitly a graphic problem. The softaware is not slow, like I though at first, it just don't reflect what's going on on the interface.

     

    When I click "about this Mac" to get info on my graphic card it reads:

    NVIDIA GeForce 9400M

    NVIDIA GeForce 9600M GT

     

    Why do I have 2 of them? No idea... But I see guys online that have the same in their Mac...

     

    I'm not sure to understand if I can or cannot update graphic card drivers for Mac... Usualy the only upgrades I need are coming from Apple, and my Snow Leopard is fully up to date...

     
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  • Julien_deka
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    4. Julien_deka,
    May 27, 2012 3:04 PM   in reply to Julien_deka
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    just update Camera Raw 6.7 + restart of the computer and Bridge seems to work fine...

     

    Go figure!

     

    Anyway, I'm happy

     

    Thanks guys

     
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  • Omke Oudeman
    3,046 posts
    Nov 27, 2004
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    5. Omke Oudeman,
    May 27, 2012 3:04 PM   in reply to Julien_deka
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    I'm not sure to understand if I can or cannot update graphic card drivers for Mac... Usualy the only upgrades I need are coming from Apple, and my Snow Leopard is fully up to date...

     

     

     

    There are indeed no driver updates for a Mac, they all come with the system update and since you state to have the latest Snow Leopard (10.6.8) your drivers are all up to date.

     

    I checked a bit using the MacTracker App and it might be you have the MacBook pro 15 inch Late 2008?

     

    The info indeed shows two graphic cards, one with 256 MB VRAM and one with 512 MB, The minimum required for Bridge is 512 MB VRAM so assuming the biggest VRAM card is used for main system you should be OK.

     

    I still would prefer to first quit Bridge and dump the central cache file manually (user library/caches/Adobe/ Bridge CS5.1/ inhere grab the folder called 'Cache' and drag it to the trash. Then restart Bridge and try again.

     
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  • Julien_deka
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    6. Julien_deka,
    May 27, 2012 3:07 PM   in reply to Omke Oudeman
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    Yes I did trash the cache folder manually and restarted but it didn't change anything...

     

    The Camera Raw update did the trick...

     

    And I have a 17 inches MBP 2009...

     

    Thanks for sharing all this infos...

     
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