Hi,

I've posted this on the Flash Player and Flex forums as well, but thought it's worth a try here too...

I'm a developer and recently deployed a LiveCycle solution for a customer in their workplace.  It uses Process Management, and therefore the users need to log into LiveCycle Workspace in the browser, which runs in the Flash Player.

When I first installed the system and tested it in their environment, everything performed as expected, and users could access the system on a couple of different machines, log in, and the Guides would render in Workspace.  All good there - everything works as expected.

However, the company is moving this out of the testing phase and into production, and therefore using different PCs to access Workspace.  These new PCs do not have (and have never had) internet access, but they DO have browsers and flash player installed, they can access the LiveCycle server, users can log into Workspace correctly - the system is running and working!  But as soon as the Guides try to render in the Flash Player,  the following error appears on Guide initialization:  Error #2032

After installing the debug version of the flash player on the machine, this was the output of the flashlog.txt file (IP address has been changed but nothing else):

Error: Failed to load policy file from http://fpdownload.adobe.com/pub/swz/crossdomain.xml

Warning: Failed to load policy file from http://fpdownload.adobe.com/crossdomain.xml

*** Security Sandbox Violation ***

Connection to http://fpdownload.adobe.com/pub/swz/flex/4.5.0.20967/framework_4.5.0.2 1746.swz halted - not permitted fromhttp://123.456.789.0:8080/guides/static/2f4170706c69636174696f6e732f47 7569646573202873797374656d292f322e302f52756e74696d652f6463636f6e74616 9 6e65725f62756e646c653a313333333333343737303832333a506e567a626970573a6 7 5439773131364c32756b49516638566b34496f7a6446586336382e.swf?locales=en _ US

Error #2048: Security sandbox violation: http://123.456.789.0:8080/guides/static/2f4170706c69636174696f6e732f47 7569646573202873797374656d292f322e302f52756e74696d652f6463636f6e74616 9 6e65725f62756e646c653a313333333333343737303832333a506e567a626970573a6 7 5439773131364c32756b49516638566b34496f7a6446586336382e.swf?locales=en _ US cannot load data from http://fpdownload.adobe.com/pub/swz/flex/4.5.0.20967/framework_4.5.0.2 1746.swz.

Failed to load RSL http://fpdownload.adobe.com/pub/swz/flex/4.5.0.20967/framework_4.5.0.2 1746.swz

Failing over to RSL /guides/framework_4.5.0.21746.swz

Error: Request for resource at http://fpdownload.adobe.com/pub/swz/flex/4.5.0.20967/framework_4.5.0.2 1746.swz by requestor fromhttp://123.456.789.0:8080/guides/static/2f4170706c69636174696f6e732f47 7569646573202873797374656d292f322e302f52756e74696d652f6463636f6e74616 9 6e65725f62756e646c653a313333333333343737303832333a506e567a626970573a6 7 5439773131364c32756b49516638566b34496f7a6446586336382e.swf?locales=en _ US is denied due to lack of policy file permissions.

Error #2032: Stream Error. URL: http://123.456.789.0:8080/guides/framework_4.5.0.21746.swz

I tried adding in a crossdomain.xml file into the JBoss deployment etc etc, but I had no success.  I asked the tech guys there what were the differences between these PCs and the others which are working (and still work now).  They mentioned that the only difference was that these non-working computers had no internet connection.

So I got one of the non-working computers moved downstairs and into a subnet that had internet connection, tried again, and the Guide worked!  Everything ran smoothly.  After this, we returned the computer back to a subnet without internet connection, and it still worked!

So now, it seems that this computer can successfully access the system and load the Guides regardless of having an internet connection or not, as it should.

But my question here is WHY this was needed in the first place?  Does the Flash Player require an internet connection after it's installation in order to load/run certain things?

I found someone with a very similar issue here:  http://forums.adobe.com/message/3060233  but this was posted a year ago with no response.

At the end of the day, we have the 'workaround' of moving PCs downstairs, hooking them up to the interwebs, and rendering the Guide at least once with internet connection, then moving them back, but that's not a solution.

Can anyone shed some light on what's going on here?  Adobe - can you confirm that in certain scenarios the Flash Player requires internet connection?  If so are there any workarounds (besides the one I've already mentioned?)

ANY thoughts / comments appreciated!!

Thanks,

K.