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download damaged

New Here ,
May 26, 2012 May 26, 2012

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Downloaded adobe air and the application is damaged

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Adobe Employee ,
May 26, 2012 May 26, 2012

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Could you plese ellaborate the issue and tell us the exact problem.

Which OS do you have?

Which application did you purchsed?

Try re-installing Adobe Air and then check.

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New Here ,
May 26, 2012 May 26, 2012

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I downloaded the free application at adobe. When I reboot my computer I get a popup box that states the application is damaged. Using Windows 7 and have tried installing at least 3 times, getting the same message each time

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LEGEND ,
May 26, 2012 May 26, 2012

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Try uninstalling, then downloading a fresh copy.

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Adobe Employee ,
May 26, 2012 May 26, 2012

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I downloaded the free application at adobe. Which application are you trying to download and from where? Plese specify the exact error message.

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New Here ,
May 26, 2012 May 26, 2012

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After uninstalling adobe air 3.2 a popup box appears on my desktop at startup. “This application requires a version of adobe air which cannot be found. Please download the latest version of runtime from adobe.com/go/getair or contact the application author for an updated version”. So I go to the website to download the free version of adobe air 3.2 and it downloads and says installation is complete and successful. I restart my computer and a popup box appears on my desktop which states “This installation of this application is damaged. Try re-installing or contact the publisher for assistance”. I have tried this a number of times and always get the same message

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LEGEND ,
May 26, 2012 May 26, 2012

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Evanna9 wrote:

This application requires a version of adobe air which cannot be found.

Which application?  Can you post a screenshot of that message?

Also, what did you download:

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New Here ,
May 27, 2012 May 27, 2012

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Here is the message and the place I downloaded from

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May 28, 2012 May 28, 2012

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Follow the steps in this article and then check:- http://helpx.adobe.com/creative-suite/kb/help-application-doesnt-update.html

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