I have created a cmyk layout in InDesign CS5.5 which prints out fine on my laser printer - until I add a spot colour logo which has been supplied to me as an illustrator file. The document goes to my printer, which processes it in the usual way, but then nothing actually prints out. If I remove the file, the document prints as normal. I don't think the illustrator file is at fault as other people seem to have used it ok. Am I doing something stupid, or what?
Any ideas gratefully received!
Thanks for very prompt reply. Unfortunately, no luck - the file was already an AI file, but I did 'save as' in case, still won't print. Didn't work if I saved as eps either. It won't print if I place the illustrator file into a new, otherwise empty document.
Still looking for helpful advice!
Thanks Bob, but that didn't work either! I just tried printing the illustrator file from a QuarkXpress page and it worked fine. I'm fairly new to InDesign - are there any settings I should be looking at that would allow the document to print?
Very grateful for the help so far,
Many thanks for your suggestion. I've contacted the printer manufacturer and it seems I'm using the current driver and that it's working; they say the problem is clearly a software issue, by which I think they mean Adobe. Could it be that I've failed to set up InDesign (and Acrobat) correctly and am missing something really basic and obvious in the settings or preferences?
I'm using mac OSX 10.6.8 and my printer is a Konica Minolta magicolor 7450 which I think uses an emulation of postscript.
I can print out the ai file on a CS2 InDesign document; just not on a 5.5 document, even if there's nothing else on the page. It's as if there was a button on the print dialog window saying do'do not print if there's an ai file present... But having said that, acrobat pages won't print either (although my old acrobat 7 still can).
There's got to be an answer somewhere...
To my surprise, a PDF created from the ID doc just printed out - previously, Acrobat had not been printing out at all. However, the ID doc itself still won't print if the ai file is present. I know I've got a solution of sorts (although I've not made any changes I'm aware of), but it surely must be possible to print that original ID document out?
As I said earlier…I just don’t bother printing out of ID since what little print work I do is always printed from a PDF.
There’s no sense seeing if the ID file prints since it’s the PDF that’s really important.
ID has a long history of not getting along with some printers, and those generally use postscript emulation. By far the largest number of reports of this sort of problem comes from users of HP printers, but Ricoh and Konica Minolta pop up too, from time to time. Printing from PDF is pretty much the best workaround.
Europe, Middle East and Africa