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amyboosh
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RoboHelp 8 - mapping seems to be lost

May 29, 2012 8:12 AM

I am using RoboHelp 8. For many of my topics, an Assigned Map ID shows in Topic Properties, but the Map ID does not initially show on the Edit Map IDs screen. If I double click on the Topic on the right hand side of the Edit Map IDs screen, then the Map ID shows on the left hand side under Map ID. If I choose to edit the Map ID, the Topic ID shows, but the Map Number shows as 0. The Map ID does not show on the Map ID Report. I am working on a project that I need to know the existing map id assigned to each topic.

 

Any ideas what happened to the Map Numbers? It appears that the mapping is there, but it is not.

 

Sometimes a message comes up when I click to edit the map id "The map number is already in this project".

 

Thanks in advance for any responses.

 
Replies
  • RoboColum(n)
    5,058 posts
    Oct 8, 2004
    Currently Being Moderated
    May 29, 2012 8:32 AM   in reply to amyboosh

    I'd suggest that the fact that the mapid is zero is the problem here. In RoboHelp the mapid integer has to be 1 or above. Could the map file have been inherited and imported from somewhere else? Anyway I'd suggest you change the mapid to another number and tell your developers to change the code accordingly.

     
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  • RoboColum(n)
    5,058 posts
    Oct 8, 2004
    Currently Being Moderated
    May 30, 2012 1:26 AM   in reply to amyboosh

    You say the mapping was "initially there". That's good, but at which point did you notice that it wasn't? We need to establish what could have happened to the project to make it lose the mappings. I have very little information to go on to help you. Can you give me an idea of what has changed in the project. Also can you tell me if the problem is seen with ALL topics that have a mapid? If so, are they all related to one map file?

     
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  • RoboColum(n)
    5,058 posts
    Oct 8, 2004
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    May 30, 2012 8:32 AM   in reply to amyboosh

    OK thanks for the additional info. First of all the BSSCDefault.h file is the project's default map file. This is automatically created when you create the project, so it sounds like at some point mapids were added to this map file before the other five map files came along.

     

    Now can you try something for me. Go into the Edit Mapids dialog and select one of the topics that seems to have lost its mapping. The mapid should be displayed on the left. Next in the Map File drop down, select each of the map files in turn. Does the mapid still display when one of the map files is selected? If so, that is the map file that has the mapping. Also if you Edit the mapid, is that showing the 0 mapid?

     
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    Jul 18, 2012 9:47 AM   in reply to amyboosh

    When you double-click a topic in the right pane, you are assigning that topic to whichever Map ID is selected in the left pane.

     
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  • RoboColum(n)
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    Oct 8, 2004
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    Jul 18, 2012 10:14 AM   in reply to meKarla

    Maybe this will help.

     
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