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Illustrator CS6 says "Installation Failed" while trying to install

Jun 6, 2012 1:30 PM

Tags: #illustrator #creative_cloud ##cc_aam_error_(-60)

I've tried multiple times now and it keeps saying "Installation Failed".  Specifically it's producing an Error (-60).

 

Fireworks CS6 and Photoshop CS6 have both installed properly.

 
Replies
  • Currently Being Moderated
    May 11, 2012 11:47 AM   in reply to matt.galligan

    @matt, if you had installed the pre-release version of Illustrator CS6 or a trial version of CS6 earlier, it is recommended that you run the Adobe Cleaner Tool.

     

    Please visit : http://www.adobe.com/support/contact/cscleanertool.html?promoid=GYTAU and download the appropriate tool depending on your machine's Operating System.

     

    Make sure you've quit and uninstalled all Adobe CS6 applications before running this utility.

     

    Try to install all the CS6 applications including Illustrator again and let us know if that helps.

     

    -Shushobhan

     
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  • Currently Being Moderated
    May 11, 2012 11:56 AM   in reply to matt.galligan

    Can you please do the following so that we can trace the issue.

     

    1. Restart the machine and try again.

     

    2. If 1st step doesn't work, put a file named "asu.trace' at the following location:

     

    On windows : %temp% folder

    On mac: ~/Library/Logs

     

    2.1 Run Adobe Application Manager and if error comes, please share the logs present at :

     

    On windows: %temp%/AdobeDownload/DLM.log

     

    On mac: ~/Library/Logs/AdobeDownload/DLM.log

     
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  • Currently Being Moderated
    May 18, 2012 8:30 AM   in reply to matt.galligan

    I'm moving this thread over to our download/installation forum.

     

    For general Creative Cloud Membership questions, here is the FAQ link:

    http://www.adobe.com/products/creativecloud/faq.html

     
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  • Currently Being Moderated
    May 24, 2012 4:05 AM   in reply to saurabhGupta1403

    I am having similar problems - had to download trials but Acrobat refuses to activate so have had to try again to get this to work.

     

    I have removed all adobe apps and ran the cleaner app, restarted etc and are still getting errors when trying to install from Application Manager.

     

    The log as mentioned above says:

     

    05/24/12 12:06:10:167 | [TRACE] |  |  |  |  |  |  | the remote file size now is 589735437

    05/24/12 12:06:10:168 | [TRACE] |  |  |  |  |  |  | Header contents:

    HTTP/1.1 200 OK

    Connection: keep-alive

    Date: Thu, 24 May 2012 11:01:04 GMT

    Content-Length: 589735437

    Content-Type: text/plain

    Content-MD5: sb7db7R/++4IvhLspJ3UFQ==

    Last-Modified: Wed, 18 Apr 2012 13:17:37 GMT

    ETag: "b1bedd6fb47ffbee08be12eca49dd415:1335574111"

    Server: Apache

     

     

     

     

    05/24/12 12:06:10:168 | [TRACE] |  |  |  |  |  |  | The windows error code is - 12150

    05/24/12 12:06:10:843 | [TRACE] |  |  |  |  |  |  | File does not exist at d:\temp\{44CA89C2-B6F7-4F6C-AF27-08BC32F70A14}\Acrobat_10_1_1_CCM_WWE FD.7z.aamdownload.aamd

    05/24/12 12:06:10:843 | [TRACE] |  |  |  |  |  |  | The file attributes of directory - d:\temp\{44CA89C2-B6F7-4F6C-AF27-08BC32F70A14}\ is 16

    05/24/12 12:06:10:843 | [TRACE] |  |  |  |  |  |  | File does not exist at d:\temp\{44CA89C2-B6F7-4F6C-AF27-08BC32F70A14}\Acrobat_10_1_1_CCM_WWE FD.7z.aamdownload

    05/24/12 12:06:10:844 | [TRACE] |  |  |  |  |  |  | Segment Size for current session is 2097152

    05/24/12 12:06:10:845 | [TRACE] |  |  |  |  |  |  | number of segments created 282

    05/24/12 12:06:10:845 | [TRACE] |  |  |  |  |  |  | running the thread (5364)

    05/24/12 12:06:10:845 | [TRACE] |  |  |  |  |  |  | file serializer thread id is 5364

    05/24/12 12:06:10:845 | [TRACE] |  |  |  |  |  |  | Number of downloader threads are 12

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | activating a thread - 0

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | running the thread (0)

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | activating a thread - 1

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | running the thread (1)

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | activating a thread - 2

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | running the thread (2)

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | activating a thread - 3

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | running the thread (3)

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | activating a thread - 4

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | running the thread (4)

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:12:052 | [TRACE] |  |  |  |  |  |  | activating a thread - 5

    05/24/12 12:06:12:053 | [TRACE] |  |  |  |  |  |  | running the thread (5)

    05/24/12 12:06:15:148 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:15:148 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:15:203 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:15:203 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:15:278 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:15:289 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:15:289 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:15:408 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:15:408 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:15:815 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:16:395 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:16:395 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:16:890 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:17:996 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:17:996 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:18:003 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:18:003 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:18:335 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:18:335 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:18:503 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:18:503 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:18:504 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:18:812 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:18:812 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:19:041 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:19:280 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:19:280 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:19:578 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:21:052 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:21:052 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:21:073 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:21:073 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:21:196 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:21:390 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:21:390 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:21:528 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:21:528 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:21:711 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:21:711 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:21:733 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:22:163 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:22:163 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:22:270 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:23:947 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:23:947 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:24:138 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:24:138 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:24:264 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:24:264 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:24:422 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:24:422 | [TRACE] |  |  |  |  |  |  | incrementing the thread. now the active thread count is 7

    05/24/12 12:06:24:422 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:24:422 | [TRACE] |  |  |  |  |  |  | activating a thread - 6

    05/24/12 12:06:24:422 | [TRACE] |  |  |  |  |  |  | running the thread (6)

    05/24/12 12:06:24:425 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:24:425 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:24:959 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:25:027 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:25:027 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:25:032 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:25:032 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:25:496 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:26:835 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:26:835 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:27:108 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:27:242 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:27:242 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:27:319 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (7)

    05/24/12 12:06:27:320 | [TRACE] |  |  |  |  |  |  | the download job (7) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:27:630 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:27:630 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:27:645 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:27:699 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:27:699 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:27:899 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:27:899 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:27:906 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:27:906 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:28:183 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:29:707 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:29:707 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:29:796 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:30:116 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:30:116 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:30:334 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:30:462 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (7)

    05/24/12 12:06:30:463 | [TRACE] |  |  |  |  |  |  | the download job (7) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:30:492 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:30:492 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:30:568 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:30:569 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:30:871 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:30:871 | [TRACE] |  |  |  |  |  |  | incrementing the thread. now the active thread count is 8

    05/24/12 12:06:30:871 | [TRACE] |  |  |  |  |  |  | inside activate next thread api

    05/24/12 12:06:30:871 | [TRACE] |  |  |  |  |  |  | activating a thread - 7

    05/24/12 12:06:30:871 | [TRACE] |  |  |  |  |  |  | running the thread (7)

    05/24/12 12:06:30:878 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:30:878 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:31:028 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:31:029 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:31:408 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:33:233 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:33:233 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:33:364 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:33:364 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:33:493 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (7)

    05/24/12 12:06:33:493 | [TRACE] |  |  |  |  |  |  | the download job (7) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:33:559 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:33:755 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:33:755 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:33:777 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:33:777 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:33:915 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:33:915 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:33:991 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (8)

    05/24/12 12:06:33:991 | [TRACE] |  |  |  |  |  |  | the download job (8) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:34:099 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:34:417 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:34:417 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:34:638 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:36:110 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:36:110 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:36:250 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:36:387 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (7)

    05/24/12 12:06:36:387 | [TRACE] |  |  |  |  |  |  | the download job (7) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:36:634 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:36:634 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:36:698 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:36:698 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:36:787 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:36:892 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:36:892 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:37:314 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:37:314 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:37:324 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:37:698 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (8)

    05/24/12 12:06:37:698 | [TRACE] |  |  |  |  |  |  | the download job (8) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:37:862 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:39:437 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (7)

    05/24/12 12:06:39:437 | [TRACE] |  |  |  |  |  |  | the download job (7) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:39:474 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:39:522 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:39:522 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:39:589 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (6)

    05/24/12 12:06:39:589 | [TRACE] |  |  |  |  |  |  | the download job (6) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:39:623 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (4)

    05/24/12 12:06:39:623 | [TRACE] |  |  |  |  |  |  | the download job (4) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:40:013 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:40:206 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (5)

    05/24/12 12:06:40:206 | [TRACE] |  |  |  |  |  |  | the download job (5) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:40:550 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:40:563 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (2)

    05/24/12 12:06:40:563 | [TRACE] |  |  |  |  |  |  | the download job (2) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:40:572 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (8)

    05/24/12 12:06:40:572 | [TRACE] |  |  |  |  |  |  | the download job (8) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:40:676 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (1)

    05/24/12 12:06:40:676 | [TRACE] |  |  |  |  |  |  | the download job (1) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:41:087 | [TRACE] |  |  |  |  |  |  | some intermittent error. Retrying now. Error code is 417 and error type is -60

    05/24/12 12:06:42:313 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (7)

    05/24/12 12:06:42:313 | [TRACE] |  |  |  |  |  |  | the download job (7) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:42:398 | [TRACE] |  |  |  |  |  |  | download job: failed to validate the segment (3)

    05/24/12 12:06:42:398 | [TRACE] |  |  |  |  |  |  | the download job (3) failed to execute. The job state is STOPPED_STATE

    05/24/12 12:06:42:699 | [TRACE] |  |  |  |  |  |  | Retry count overshoot for ERROR_SEGMENT_VALIDATION_FAILURE - 61

    05/24/12 12:06:42:701 | [TRACE] |  |  |  |  |  |  | the download job (8) is cancelled

    05/24/12 12:06:42:703 | [TRACE] |  |  |  |  |  |  | the download job (3) is cancelled

    05/24/12 12:06:42:704 | [TRACE] |  |  |  |  |  |  | the download job (5) is cancelled

    05/24/12 12:06:42:705 | [TRACE] |  |  |  |  |  |  | the download job (4) is cancelled

    05/24/12 12:06:42:706 | [TRACE] |  |  |  |  |  |  | the download job (1) is cancelled

    05/24/12 12:06:42:708 | [TRACE] |  |  |  |  |  |  | the download job (2) is cancelled

    05/24/12 12:06:42:708 | [TRACE] |  |  |  |  |  |  | the download job (6) is cancelled

    05/24/12 12:06:42:710 | [TRACE] |  |  |  |  |  |  | the download job (7) is cancelled

    05/24/12 12:06:42:800 | [TRACE] |  |  |  |  |  |  | waiting to terminate file serializer job

    05/24/12 12:06:42:880 | [TRACE] |  |  |  |  |  |  | before closing

    05/24/12 12:06:42:882 | [TRACE] |  |  |  |  |  |  | after closing

    05/24/12 12:06:42:935 | [TRACE] |  |  |  |  |  |  | Fatal error has occurred. Error code is 417 and error type is -60

    05/24/12 12:06:43:180 | [TRACE] |  |  |  |  |  |  | download is not complete and hence stopping the download now

    05/24/12 12:06:43:180 | [TRACE] |  |  |  |  |  |  | waiting to terminate file serializer job

    05/24/12 12:06:43:180 | [TRACE] |  |  |  |  |  |  | before closing

    05/24/12 12:06:43:181 | [TRACE] |  |  |  |  |  |  | after closing

     
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  • Currently Being Moderated
    May 31, 2012 5:00 AM   in reply to DyManic75

    Anybody help?

     
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