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DigitalValdosta1
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Stop printing multiple pages on one sheet

May 31, 2012 6:01 AM

Categories: Windows Tags: #pdf #printing #acrobat_10_pro #printer_problem #printing_pdf

When printing from Acrobat or Reader, the print preview and settings show that I am printing a single page on one sheet of paper. However, it actually prints two pages side-by-side on one sheet of paper. How would I stop this? This is the only program that does this. I have checked all printing settings in all Adobe products as well as the printer settings in the device's properties. Your help is greatly appreciated.

1761 Views   9 Replies   Latest reply: Sandeep V., Jun 6, 2012 4:08 PM
 
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  • Sandeep V.
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    1. Sandeep V.,
    May 31, 2012 6:41 AM   in reply to DigitalValdosta1
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    Does print windows show these settings?

    printwindow.PNG

     
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  • DigitalValdosta1
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    2. DigitalValdosta1,
    May 31, 2012 6:46 AM   in reply to Sandeep V.
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    It is close. It shows the following:

     

    print.JPG

     
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  • DigitalValdosta1
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    3. DigitalValdosta1,
    May 31, 2012 6:52 AM   in reply to Sandeep V.
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    By the way the above screenshot is a bad example as it only has one page. (It does not duplicate the pages, the problem lies with pdf files that have multiple pages.) Just wanted to clarify that point. Thanks

     
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  • Sandeep V.
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    4. Sandeep V.,
    May 31, 2012 9:28 AM   in reply to DigitalValdosta1
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    Hmmm... Try this:

    Click on Advanced

    Check "Print as Image"

    Then try to print. Just curious if its a PS driver issue.

     
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  • DigitalValdosta1
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    5. DigitalValdosta1,
    May 31, 2012 5:33 PM   in reply to Sandeep V.
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    That did seem to stop the issue. Is there anything else that I should do to ensure that this does not happen? I am an IT Technician and this is on a customer's new computer. I don't want to have to revisit this issue again in the near future. Thanks for your help.

     

    [email address removed by host]

     
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  • Sandeep V.
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    6. Sandeep V.,
    Jun 4, 2012 1:49 PM   in reply to DigitalValdosta1
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    It seems like an issue the with PostScript drivers installed on the machine. Did you install the latest version of PS Drivers on the customer's machine?

     

    You can also check this:

    Click on Advanced

    Select PostScript options

    Select Language Level 2

    and then try.

     
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  • Bill@VT
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    7. Bill@VT,
    Jun 4, 2012 4:24 PM   in reply to Sandeep V.
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    You have probably checked, but does the advanced menu show multi-up for the print option?

     
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  • Daniel Flavin
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    8. Daniel Flavin,
    Jun 5, 2012 2:23 PM   in reply to DigitalValdosta1
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    my 2 cents.

    The print as image may be an ill advised solution. That setting will stay selected and all subsequent printing will invoke it. It was offered by Sandeep as a troubleshooting measure.

     
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  • Sandeep V.
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    9. Sandeep V.,
    Jun 6, 2012 4:08 PM   in reply to Daniel Flavin
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    That's true.

    But it will be set only for that particular printer. Other printer's will not invoke it. So if you have issues with one PS driver, set it only for that particular printer. You may also try other solutions mentioned above or check the installed drivers. I couldn't really provide a sure shot fix for there could be many causes of this issue.

     
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