I have used AAMEE to create an MSI install for our Adobe Creative Suite 6 Master Collection.
I have followed the instructions to install Acrobat, then the main packages then the other exceptions.
I am now testing with a standard user account on our school network.
When the test user attempts to run After Effects the following error occurs:
"Quicktime is not installed on the system"....
HOWEVER, when I logon with full admin rights the package opens up correctly...
How can I troubleshoot this issue?
Administrating Windows networks and Apple QT across networks and on servers are not Adobe issues but you may get some help over a few days as folks discover your post. We just don't have many network users or admins here. We're mostly motion graphics designers, special effects compositors, animation artists and whiners. Suggest you try more specifically focused Windows network admin forums. Perhaps your school system's IT department, if they've survived economic purges, can help.
Do the required auxiliary services/ programs run, qtserver32.exe especially? If so, then there's probably an issue accessing QT components themselves. Use Sysinternals' System Monitor to track the relevant file, registry and port access and then work your way through teh "fail" messages...
Awesome, man. I am grateful I can rely on another department in my company for this kind of thing. and I am always amazed at the experience people like you have acquired but are also willing to share. It took me 14 months to figure out how to get my Sprint phone to see my me.com and iCloud email. I achieved this technogical milestone only yesterday.
For anyone who has the same issue I have resolved this error:
It was nt occuring for admins, so narrowed it down to a group policy.
Our software restrictions policy.
This stated for staff/students:
Software Restriction Policies/Additional Rules
%HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\ProgramFilesDir (x86)%
However it was not until I also added in:
That the Quicktime error stopped...
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