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Cant open new install of Audition CS6 Constantly Crashing

May 31, 2012 10:43 AM

Process:     Adobe Audition CS6 [344]
Path:        /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/MacOS/Adobe Audition CS6
Identifier:  com.adobe.Audition.5.0
Version:     5.0x708 (5.0)
Code Type:   X86 (Native)

Parent Process:  launchd [142]

 

Date/Time:   2012-05-31 10:37:09.638 -0700
OS Version:  Mac OS X 10.7.3 (11D50d)

Report Version:  9

 

Interval Since Last Report:      1297586 sec
Crashes Since Last Report:       3

Per-App Interval Since Last Report:  18 sec

Per-App Crashes Since Last Report:   3

Anonymous UUID:                  B058F01B-40B0-4B77-B0AF-086642178641

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

 

Application Specific Information:

objc[344]: garbage collection is OFF

terminate called throwing an exception

abort() called

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib    0x9c4899c6 __pthread_kill + 10
1   libsystem_c.dylib         0x9a2adf78 pthread_kill + 106
2   libsystem_c.dylib         0x9a29ebdd abort + 167
3   libc++abi.dylib           0x9afa5921 abort_message + 94
4   libc++abi.dylib           0x9afa31bc default_terminate() + 36
5   libc++abi.dylib           0x9afa31fe safe_handler_caller(void (*)()) + 15
6   libc++abi.dylib           0x9afa3268 std::terminate() + 23
7   libc++abi.dylib           0x9afa42a0 __cxa_throw + 112
8   com.adobe.auui.framework  0x04e5e2b3 BIB_T_NMT::BIBThrowError(BIBError*) + 195
9   com.adobe.auui.framework  0x04e83580 dvaui::drawbot::AGMTextDoc::GetLineBounds(int) const + 412
10  com.adobe.auui.framework  0x04e69d01 dvaui::drawbot::AGMFontInterface::MeasureMultiLineStringHeight(unsign ed short const*, float, int) const + 509
11  com.adobe.dvaui.framework 0x00580a50 dvaui::controls::UI_StaticText::GetRecommendedSize_Helper(dvaui::draw bot::Drawbot*, boost::intrusive_ptr<dvaui::ui::Theme>, bool) const + 496
12  com.adobe.dvaui.framework 0x00580d12 dvaui::controls::UI_StaticText::UI_GetRecommendedSize(dvaui::drawbot: :Drawbot*) const + 60
13  com.adobe.dvaui.framework 0x006af6c8 dvaui::ui::(anonymous namespace)::LayoutNode::operator()(boost::intrusive_ptr<dvaui::ui::UI _Node>) + 448
14  com.adobe.dvaui.framework 0x006afdba dvaui::ui::AutoLayoutSubView(boost::intrusive_ptr<dvaui::ui::UI_SubVi ew>, dvaui::drawbot::Drawbot*) + 986
15  com.adobe.dvaui.framework 0x0068dae9 dvaui::ui::UI_SubViewAdapter::AutoLayout(dvaui::drawbot::Drawbot*, boost::intrusive_ptr<dvaui::ui::UI_Node>, boost::intrusive_ptr<dvaui::ui::UI_Node>) const + 47
16  com.adobe.dvaui.framework 0x006b4ad8 dvaui::ui::UI_NodeArchive::CreateNode(boost::intrusive_ptr<dvaui::ui: :UI_Node>, dvacore::proplist::PropList const&, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> ()(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>) + 1984
17  com.adobe.dvaui.framework 0x006b54e7 dvaui::ui::UI_NodeArchive::BuildFromPropList(dvacore::proplist::PropL ist const&, std::map<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*, std::less<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const>, std::allocator<std::pair<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*> > >&, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> ()(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>) + 313
18  com.adobe.dvaui.framework 0x006b5714 dvaui::ui::UI_NodeBuilder::Build(dvaui::drawbot::SupplierInterface const*, std::map<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*, std::less<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const>, std::allocator<std::pair<std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const, dvaui::ui::UI_Node*> > >&, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> ()(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>) const + 148
19  com.adobe.dvaui.framework 0x006520d8 dvaui::sharedui::DVAAboutDlog::ConstructCommon(dvaui::utility::Resour ceManager const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvacore::geom::PointT<float>, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvaui::drawbot::SupplierInterface const*, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> ()(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>, bool) + 1238
20  com.adobe.dvaui.framework 0x00652a6c dvaui::sharedui::DVAAboutDlog::DVAAboutDlog(dvaui::utility::ResourceM anager const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvacore::geom::PointT<float>, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvaui::drawbot::SupplierInterface const*, dvaui::ui::UI_Node*, boost::function<boost::intrusive_ptr<dvaui::ui::UI_Node> ()(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&)>, bool) + 462
21  com.adobe.auui.framework  0x047d4a69 aui::SplashScreen::SplashScreen(dvaworkspace::workspace::Workspace*, dvaui::utility::ResourceManager*) + 181
22  com.adobe.auui.framework  0x047c0d2a aui::Application::GetNewSplashScreen() + 62
23  com.adobe.exo.framework   0x01d2d5cb exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 687
24  com.adobe.auui.framework  0x047c7131 aui::Application::Initialize(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 145
25  com.adobe.auui.framework  0x047d5162 AudMacMain(int, char**) + 386
26  com.adobe.Audition.5.0    0x00002e3f main + 159
27  com.adobe.Audition.5.0    0x00002c55 start + 53

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib    0x9c48a90a kevent + 10
1   libdispatch.dylib         0x900eac58 _dispatch_mgr_invoke + 969
2   libdispatch.dylib         0x900e96a7 _dispatch_mgr_thread + 53

 

Thread 2:

0   libsystem_kernel.dylib    0x9c48a02e __workq_kernreturn + 10
1   libsystem_c.dylib         0x9a2adccf _pthread_wqthread + 773
2   libsystem_c.dylib         0x9a2af6fe start_wqthread + 30

 

Thread 3:

0   libsystem_kernel.dylib    0x9c48a02e __workq_kernreturn + 10
1   libsystem_c.dylib         0x9a2adccf _pthread_wqthread + 773
2   libsystem_c.dylib         0x9a2af6fe start_wqthread + 30

 

Thread 4:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 5:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 6:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 7:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 8:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 9:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 10:

0   libsystem_kernel.dylib    0x9c48983e __psynch_cvwait + 10
1   libsystem_c.dylib         0x9a2afe21 _pthread_cond_wait + 827
2   libsystem_c.dylib         0x9a26042c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore0x98c82e62 TSWaitOnCondition + 124
4   com.apple.CoreServices.CarbonCore0x98bf43c5 TSWaitOnConditionTimedRelative + 136
5   com.apple.CoreServices.CarbonCore0x98c56681 MPWaitOnQueue + 200
6   com.adobe.ACE             0x080b6a69 0x8077000 + 260713
7   com.adobe.ACE             0x080b5d99 0x8077000 + 257433
8   com.apple.CoreServices.CarbonCore0x98c575e0 PrivateMPEntryPoint + 68
9   libsystem_c.dylib         0x9a2abed9 _pthread_start + 335
10  libsystem_c.dylib         0x9a2af6de thread_start + 34

 

Thread 11:

0   libsystem_kernel.dylib    0x9c48a02e __workq_kernreturn + 10
1   libsystem_c.dylib         0x9a2adccf _pthread_wqthread + 773
2   libsystem_c.dylib         0x9a2af6fe start_wqthread + 30

 

Thread 12:

0   libsystem_kernel.dylib    0x9c48a02e __workq_kernreturn + 10
1   libsystem_c.dylib         0x9a2adccf _pthread_wqthread + 773
2   libsystem_c.dylib         0x9a2af6fe start_wqthread + 30

 

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000000  ebx: 0x9afa6330  ecx: 0xbffff04c  edx: 0x9c4899c6

  edi: 0xaceae2c0  esi: 0x00000006  ebp: 0xbffff068  esp: 0xbffff04c

   ss: 0x00000023  efl: 0x00000246  eip: 0x9c4899c6   cs: 0x0000000b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0x04f83e18

Logical CPU: 0

 

Binary Images:

0x1000 - 0x2ff3 +com.adobe.Audition.5.0 (5.0x708 - 5.0) <7143E96E-16C4-15B3-73E1-B69B2E28AC62> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/MacOS/Adobe Audition CS6
0x7000 - 0xaffb +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <6CE1936E-6AC7-6900-769B-876CBB68B5BC> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/A dobeCrashReporter
   0x12000 -0x18ff7 +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.348464) <A946B021-8CB6-375A-0D5B-37E16B6DED76> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boos t_date_time
   0x32000 -0x40ff3 +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.348464) <EE427D2F-44C8-9DF7-9432-E0EAC2073322> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_ threads
   0x5e000 -0x68ff7 +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.348464) <123701D0-BA86-956E-9D3A-1F05A4F2EEEB> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_ signals
   0x7f000 -0x82fff +com.adobe.boost_system.framework (6.0.0 - 6.0.0.348464) <733D47FB-B703-E1DD-42B8-FC60CDC67286> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_s ystem

   0x89000 -   0x246fe3 +com.adobe.dvacore.framework (6.0.0 - 6.0.0.348464) <663DD48C-414B-7C64-79F1-2EEA08DBCD5B> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore

  0x42d000 -   0x84fff7 +com.adobe.dvaui.framework (6.0.0 - 6.0.0.348464) <6327A558-DF1E-3D65-413F-A78DDB9B9961> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui

  0xd40000 -  0x105efeb +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.348464) <5AD031BA-0B79-0B68-E3AA-CB9A6C2126B1> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadamev e

0x1706000 -  0x17b2ff3 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.348464) <4D2F35A2-DAE2-D2B3-C091-1DF1EBB94EAA> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvawork space

0x18ab000 -  0x18daff3 +com.adobe.dvamediatypes.framework (6.0.0 - 6.0.0.348464) <36494605-0BF9-C0C8-598D-243BD6D255BD> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamed iatypes

0x190f000 -  0x1963ffb +com.adobe.dvametadata.framework (6.0.0 - 6.0.0.348464) <E6D4B62C-F80D-DA36-8A17-1F43F85D4FC3> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvametadata.framework/Versions/A/dvametad ata

0x19f8000 -  0x1a54fef +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <123A0829-A85B-6E67-0E48-4F37B08E4C03> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

0x1a5d000 -  0x1b18fef +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <B8855D3A-C827-D9EB-040E-F808043458DA> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeX MPFiles

0x1b47000 -  0x1bd3fff +com.adobe.dvametadataUI.framework (6.0.0 - 6.0.0.348464) <BC4B79B3-337D-0AB9-8315-5F7C38A64869> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvametadataUI.framework/Versions/A/dvamet adataUI

0x1c9e000 -  0x1cf8fff +com.adobe.dvatemporalxmp.framework (6.0.0 - 6.0.0.348464) <C10B326B-3B9A-6C0F-A757-E55ACB51C16B> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvate mporalxmp

0x1d29000 -  0x1debff3 +com.adobe.exo.framework (6.0.0 - 6.0.0.348464) <A1DEBB6E-AE56-8B3E-62A3-2BDFD6FECEA8> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/exo.framework/Versions/A/exo

0x1f34000 -  0x1f55ff7 +com.adobe.dvaunittesting.framework (6.0.0 - 6.0.0.348464) <3FFD4D0B-C02A-FDF1-8612-725D1BCA27DB> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvaunittesting.framework/Versions/A/dvaun ittesting

0x1f96000 -  0x1fa3ffb +com.adobe.aucore.framework (1.0 - 1.0) <40B2195C-9FBD-6DBD-111F-FDCA4387E9FF> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/AuCore.framework/Versions/A/AuCore

0x1fbb000 -  0x21fcff3 +com.adobe.audsp.framework (1.0 - 1.0) <B4E896CF-9EF7-95AB-7D05-17EC6CD4074B> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/AuDSP.framework/Versions/A/AuDSP

0x22af000 -  0x2360ffb +com.adobe.dvaaudiofilterhost.framework (6.0.0 - 6.0.0.348464) <E6C1B553-B2A8-75A0-B40C-C01056D8729E> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvaaudiofilterhost.framework/Versions/A/d vaaudiofilterhost

0x244c000 -  0x256afeb +com.adobe.auaudiocomponents.framework (1.0 - 1.0) <F61668F7-3716-A9A3-D7B3-3C3F6C2F7ABE> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/AuAudioComponents.framework/Versions/A/Au AudioComponents

0x2627000 -  0x26a8feb +com.adobe.dvaaudiodevice.framework (6.0.0 - 6.0.0.348464) <8E0B5B3D-B285-ECA7-E016-46BB8F4A54C5> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvaaudiodevice.framework/Versions/A/dvaau diodevice

0x275d000 -  0x27baffb +com.adobe.dvatransport.framework (6.0.0 - 6.0.0.348464) <1174AF4C-0FC5-D7B2-56DE-331C2B83B574> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatran sport

0x2830000 -  0x2868ff3 +com.adobe.dvamarshal.framework (6.0.0 - 6.0.0.348464) <DAC2C35E-02DF-8620-D050-E94A49BA2785> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarsha l

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0x9399f000 - 0x93a82ff7  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib

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0x98ae4000 - 0x98aeffff  libkxld.dylib (??? - ???) <088640F2-429D-3368-AEDA-3C308C4EB80C> /usr/lib/system/libkxld.dylib

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0x98b72000 - 0x98b82ff7  libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib

0x98bad000 - 0x98bb5ff3  libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib

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0x9a161000 - 0x9a1b2ff9  com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks /ScalableUserInterface.framework/Versions/A/ScalableUserInterface

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0x9a31b000 - 0x9a31bfff  com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x9a31c000 - 0x9a377ff3  com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/ Symbolication

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0x9a9b8000 - 0x9a9b8fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

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0x9ac25000 - 0x9ac5bff4  com.apple.LDAPFramework (3.0 - 120.1) <EA92FCA5-7A7E-328F-8C7F-4250FCC45879> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

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0x9ac66000 - 0x9ac66ff2  com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServ ices

0x9ac67000 - 0x9ac69ffb  libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x9af9e000 - 0x9afa7fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib

0x9afa8000 - 0x9afcaff1  com.apple.PerformanceAnalysis (1.10 - 10) <45B10D4C-9B3B-37A6-982D-687A6F9EEA28> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versi ons/A/PerformanceAnalysis

0x9b1e7000 - 0x9b1eaff9  libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <E06426D8-CC01-3754-B5B3-D15CBA5C8D73> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dyl ib

0x9b639000 - 0x9b644ffc  com.apple.NetAuth (1.0 - 3.0) <C07853C0-AF32-3633-9CEF-2480860C12C5> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAut h

0x9b77e000 - 0x9b782ffa  libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib

0x9b783000 - 0x9b7dcfff  com.apple.HIServices (1.11 - ???) <F8B77735-B168-3E21-9B8F-921115B4C19B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/HIServices.framework/Versions/A/HIServices

0x9b8bd000 - 0x9b961fff  com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/QD.framework/Versions/A/QD

0x9b962000 - 0x9b9ddffb  com.apple.ApplicationServices.ATS (317.5.0 - ???) <7A8B0538-8E2E-3355-81E3-0C0A7EBED28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/ATS

0x9b9e3000 - 0x9b9e4fff  libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib

0x9b9e5000 - 0x9b9f0ffb  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Spe echRecognition.framework/Versions/A/SpeechRecognition

0x9ba41000 - 0x9ba51fff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x9ba9c000 - 0x9bac4ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <FCAC685A-724F-3FE7-8416-146108DF75FB> /usr/lib/libxslt.1.dylib

0x9bac5000 - 0x9bac9fff  libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x9bc0e000 - 0x9bc4eff7  libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib

0x9bca7000 - 0x9bcc3ff5  com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versi ons/A/GenerationalStorage

0x9bcc4000 - 0x9bcceff2  com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Car bonSound.framework/Versions/A/CarbonSound

0x9bccf000 - 0x9bd0cff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <4508AABD-EDA8-3BF7-B03A-978D2395C9A8> /usr/lib/libcups.2.dylib

0x9bd0d000 - 0x9bd13ffb  com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Pri nt.framework/Versions/A/Print

0x9bd14000 - 0x9bdfcfff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <ED3F5E83-8C76-3D46-B2FF-0D5BDF8970C5> /usr/lib/libxml2.2.dylib

0x9c047000 - 0x9c055fff  com.apple.opengl (1.7.6 - 1.7.6) <5EF9685C-F8B2-3B22-B291-8012761E9AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x9c46e000 - 0x9c470ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib

0x9c471000 - 0x9c48fff7  libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <D32C2E9C-8184-3FAF-8694-99FC619FC71B> /usr/lib/system/libsystem_kernel.dylib

0x9c4ee000 - 0x9c4eeff0  com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/A pplicationServices

0x9c623000 - 0x9c6b0ff7  com.apple.CoreText (220.11.0 - ???) <720EFEE0-A92A-3519-9C88-D06E4DE14EAB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreText.framework/Versions/A/CoreText

0x9c6b1000 - 0x9c6effff  libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <0FAB8C29-2A1B-3E25-BA34-BDD832B828DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x9c6f0000 - 0x9c701fff  libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib

0x9cb29000 - 0x9cde5ff3  com.apple.security (7.0 - 55110) <2F4FCD65-2A30-3330-99DE-91FE1F78B9FB> /System/Library/Frameworks/Security.framework/Versions/A/Security

0xb0000000 - 0xb001afe3 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <928D8FAD-DEE7-F1D0-FE17-FA7F4E4C1E48> /Applications/Adobe Audition CS6/Adobe Audition CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient

0xba900000 - 0xba91bffd  libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

0xbab00000 - 0xbab21ff6  libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

 

External Modification Summary:

  Calls made by other processes targeting this process:

task_for_pid: 2
thread_create: 0
thread_set_state: 0

  Calls made by this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

  Calls made by all processes on this machine:

task_for_pid: 556
thread_create: 0
thread_set_state: 0

 

VM Region Summary:

ReadOnly portion of Libraries: Total=276.9M resident=173.3M(63%) swapped_out_or_unallocated=103.6M(37%)

Writable regions: Total=146.3M written=25.9M(18%) resident=30.3M(21%) swapped_out=0K(0%) unallocated=116.0M(79%)

 

REGION TYPE                  VIRTUAL
===========                  =======
ATS (font support)             31.9M
CG shared images                 96K
CoreGraphics                      8K
CoreServices                   1088K
MALLOC                         90.1M
MALLOC guard page                32K
Memory tag=242                   12K
Memory tag=243                    4K
Stack                          70.1M
VM_ALLOCATE                    7784K
__CI_BITMAP                      80K
__DATA                         11.5M
__DATA/__OBJC                   108K
__IMAGE                         528K
__IMPORT                         84K
__LINKEDIT                     98.8M
__OBJC                         1624K
__PAGEZERO                        4K
__TEXT                        178.1M
__UNICODE                       544K
mapped file                   556.6M
shared memory                   312K
shared pmap                    10.5M
===========                  =======
TOTAL                           1.0G

 

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3.2 GHz, 24 GB, SMC 1.25f4

Graphics: NVIDIA Quadro 4000, NVIDIA Quadro 4000, PCIe, 2048 MB

Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335

Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335

Memory Module: DIMM Riser A/DIMM 1, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, 0x000000000000000000000000000000000000

Memory Module: DIMM Riser A/DIMM 2, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, 0x000000000000000000000000000000000000

Memory Module: DIMM Riser B/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335

Memory Module: DIMM Riser B/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5031323541373243503844332D5335

Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, 0x000000000000000000000000000000000000

Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, 0x000000000000000000000000000000000000

Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet 2, Ethernet, en1

PCI Card: NVIDIA Quadro 4000, sppci_displaycontroller, Slot-1

PCI Card: NVIDIA Quadro 4000, NVDA,Parent, Slot-1

PCI Card: pci17d3,1280, sppci_raid, Slot-4

PCI Card: pcif1d0,c0ff, sppci_video, Slot-3@8,12,0

Serial ATA Device: ST3500630AS P, 500.11 GB

Serial ATA Device: ST3500630AS P, 500.11 GB

Parallel ATA Device: OPTIARC DVD RW AD-7170A

USB Device: hub_device, apple_vendor_id, 0x911c, 0xfd500000 / 2

USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0xfd510000 / 5

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd530000 / 4

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd532000 / 6

USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921c, 0xfd520000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 2

FireWire Device: built-in_hub, 800mbit_speed

2684 Views   19 Replies   Latest reply: GrizzlyAK, Dec 7, 2012 12:04 AM
 
Replies
  • _durin_
    Currently Being Moderated
    1. _durin_,
    May 31, 2012 11:27 AM   in reply to lasvideo
    Report

    Hi lasvideo,

     

    It appears you may be running into a font-related issue discovered after release.  While we're working on a fix for this, there is a workaround to resolve the issue for now.

     

    Please follow the steps available at http://helpx.adobe.com/audition/kb/audition-cs6-crashes-launch.html and let me know if they resolve this issue.  If not, we can continue troubleshooting.

     

    Thanks,

    Durin

     
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  • lasvideo
    Currently Being Moderated
    2. lasvideo,
    May 31, 2012 12:59 PM   in reply to _durin_
    Report

    Finally got it to work. A little tricky on the Mac, but doable.

    Tom Daigon

    Premier / After Effects Editor

    www.hdshotsandcuts.com

     
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  • _durin_
    Currently Being Moderated
    3. _durin_,
    May 31, 2012 1:28 PM   in reply to lasvideo
    Report

    Hi Tom,

     

    You got it to work with the instructions I posted, or was it a different issue?

     

    In any case, I'm glad it's working and we hope to have a permanent solution available very soon.  Please let me know if you run into any other issues.

     

    Durin

     
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  • lasvideo
    Currently Being Moderated
    4. lasvideo,
    May 31, 2012 2:39 PM   in reply to _durin_
    Report

    Yes, with your instructions. Creating the test file on the Mac was tricky because it kept wanting to save the file I created as rtf. But I worked around that issue eventually. Thank you very much!

     
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  • rossdc
    Currently Being Moderated
    5. rossdc,
    Jun 12, 2012 11:13 AM   in reply to lasvideo
    Report

    Hey Tom, I was having the same problem with my subscription Audition CS6 on an iMac running OS X 10.7.4.  Your solution was instantly effective for me.

     

    Thanx.

     

    DCR

     
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  • lasvideo
    Currently Being Moderated
    6. lasvideo,
    Jun 12, 2012 11:27 AM   in reply to rossdc
    Report

    Glad to hear it!

     
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  • _durin_
    Currently Being Moderated
    7. _durin_,
    Jun 12, 2012 1:48 PM   in reply to lasvideo
    Report

    Thanks for the follow-ups, everyone.  Very appreciated.

     

    An issue was discovered after release where some fonts may cause a graphics acceleration library in Audition to crash.  It has been exceedingly difficult to reproduce in-house, but with the help of some of our stellar pre-release users we've been able to confirm a solution that should be made available soon.  Thanks for your help and patience.  I hate sneaky bugs.

     

    Durin

     
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  • lasvideo
    Currently Being Moderated
    8. lasvideo,
    Jun 12, 2012 1:52 PM   in reply to _durin_
    Report

    Durin, thanks for the work around fix!!!

     
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  • NickWB
    Currently Being Moderated
    9. NickWB,
    Jun 28, 2012 9:18 AM   in reply to _durin_
    Report

    Thanks for this. Fixed.

     

    One tip - don't try renaming the exisitng .txt file and adding in the text - it does not work

     
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  • Robertino
    Currently Being Moderated
    10. Robertino,
    Jul 15, 2012 8:33 PM   in reply to _durin_
    Report

    Yes, the fix seems to have worked so far... fingers crossed.  Thanks.

     

    Sadly, I would think this problem would have been a chance for the unpopular "subscription model" to have really stepped up to the plate...

     

    Adobe advertising department's "affordable monthly membership includes upgrades to all new versions upon release, plus new features and services between releases" and Adobe development team's solution buried in a discussion group suggests not everybody is quite on the same page yet.

     

    I've passed on my experience and notes here to a few other Lion 10.7.4 subscribers, and hope they will be able to get their crashing product working as well.

     
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  • _durin_
    Currently Being Moderated
    11. _durin_,
    Jul 16, 2012 11:47 AM   in reply to Robertino
    Report

    This is probably the wrong thread for this discussion, but I'll touch upon the subscription updates vs. patches real quick.

     

    The "boxed software release" model that Adobe has followed, with accounting requirements born from the Sarbanes-Oxley laws, limited how Adobe could release new functionality.  In a nutshell, we would be unable to ship new features in a "version" of the software, outside the quarter that it was released.  This means that if you paid for Audition CS6 in January and Adobe completely counted this sale on their revenue reports, and then in June we released an update with new features, Adobe would be in trouble if they provided this new functionality to you without receiving additional revenue.  Bug fixes are okay, but new "stuff" is a no-no.  It is possible to get around this by deferring portions of the sale revenue throughout the year, but it's not simple.

     

    The subscription model eases these restrictions by, in effect, making each "sale" last for only a month with each new months subscription cost recorded as a "new" sale.  This means all of our product teams now have the ability to release new functionality monthly, without worrying about the lawyers and accountants knocking on our doors.

     

    However, changing our development systems and release processes is going to take some time and it's going to require a few product teams to take the lead and work out the kinks before everyone can really take advantage of this opportunity.  Believe me, the Audition team would love to be putting out a new release every few months adding new features we've been working on, fixing bugs, and responding more quickly to your requests.  But currently, we spend a significant amount of time between the time we stop developing new features and the day the version is released.  There's a lot of testing, fixing, discussions, improvements, documentation, and release & marketing preparation that goes into every release we make public, and while our goal is to release as often as possible, we're not going to get there overnight with the processes we've had for the last 15+ years.

     

    Updates to fix bugs is a slightly simpler matter since we're implementing these fixes on a codebase that has already been vetted and released.  We still spend a lot of time ensuring the fixes work as expected and don't have any negative impact in other areas of the program.  We've got to be certain because it's a logistical and support nightmare when there are dozens of potential versions of the software out there in use.  The fewer "subversions" that are in use, the better we can respond to questions and issues.

     

    So, expect to see an update soon that addresses the bugs that were discovered after release.  In the longer-term, we really hope to supply regular upgrades to our Creative Cloud customers - though keep in mind that we would still be unable to offer these versions to users of the boxed or perpetual-license product.  It's a new frontier in a lot of ways, especially for Adobe, so it may take awhile to really get its momentum.  It will be very nice when we get there, though.

     
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  • SteveG(AudioMasters)
    4,820 posts
    Oct 26, 2006
    Currently Being Moderated
    12. SteveG(AudioMasters),
    Jul 16, 2012 2:40 PM   in reply to _durin_
    Report

    _durin_ wrote:

     

    In the longer-term, we really hope to supply regular upgrades to our Creative Cloud customers - though keep in mind that we would still be unable to offer these versions to users of the boxed or perpetual-license product.  It's a new frontier in a lot of ways, especially for Adobe, so it may take awhile to really get its momentum.  It will be very nice when we get there, though.

    Not for the boxed users it won't be... I can imagine a lot of flack over this.

     
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  • NickWB
    Currently Being Moderated
    13. NickWB,
    Jul 17, 2012 12:20 AM   in reply to _durin_
    Report

    _durin_wrote:

     

    "The "boxed software release" model that Adobe has followed, with accounting requirements born from the Sarbanes-Oxley laws, limited how Adobe could release new functionality.  In a nutshell, we would be unable to ship new features in a "version" of the software, outside the quarter that it was released.  This means that if you paid for Audition CS6 in January and Adobe completely counted this sale on their revenue reports, and then in June we released an update with new features, Adobe would be in trouble if they provided this new functionality to you without receiving additional revenue.  Bug fixes are okay, but new "stuff" is a no-no.  It is possible to get around this by deferring portions of the sale revenue throughout the year, but it's not simple."

     

    While the the information is appreciated, and obviously an Adobe mantra, this is clearly not true in the real world. Many (US based) companies release new features in an existing software release, under a 'boxed software release' model where a software version is paid for in a single transaction. This includes Apple through their app store, and plenty of other download only software companies, so it is possible.

     

    If Adobe manage to fulfil their promises of fixes and features on an ongoing basis, then all the good, but the current model not delivering, yet charging a subscription, is not really a way of moving forward IMO.

     

    Back to the current issue, is it really acceptable that bug fixing is now a (paying) user responsibility? That over six weeks after the initial reports there is still not a released fix for a critical issue that prevents the software from launching / running? Yes, there is workaround here for the tech savy user, but a 30 min phone call Adobe Tech support could not point me to it, nor could any other way to get the software running.

     
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  • emmrecs
    Currently Being Moderated
    14. emmrecs,
    Jul 17, 2012 2:21 AM   in reply to NickWB
    Report

    I'm not a Mac user and I realise this thread seems particularly pertinent to that OS, but...

     

    I'm one of the "boxed users" (albeit as a download) and this morning when I turned my computer on I was met by a screen which told me that there was an update/bug fix available to download for AA CS6.  This downloaded and installed without problem.  So, clearly, the provision to provide such to non-subscription or Creative Cloud members is "active"; however, it appears from what _durin_ wrote that any "new features" which may be introduced to the program are NOT to be made automatically available to users like me.  Not good!

     

    Jeff

     
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  • N74JW
    Currently Being Moderated
    15. N74JW,
    Nov 26, 2012 7:23 AM   in reply to lasvideo
    Report

    I am in the same boat, running 10.7.5, Au 5.0.2. I tried the steps above but they did not do anything to fix the problem. Audition works if I log in as another user. The program is updated to it's latest extent, according to the Adobe update manager. CS6 was installed from a DVD and with an education license.

     

    Anything else I can try?

     

    TIA

     
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  • GrizzlyAK
    Currently Being Moderated
    16. GrizzlyAK,
    Dec 6, 2012 2:31 AM   in reply to N74JW
    Report

    _durin_, I've got a similar problem, but on Win7 Ultimate x64. This is a new install of CS6 Master Collection, on a new HP z820, and Audition fails 19 times out of 20, just after showing the program window on launch. Faulting Module is AuScripting.dll.

     

    I've been on chat with adobe twice. The first time, "regsvr32 vbscript.dll" seemed to resolve the problem, for a while. Now I can't get it to run at all, and have been through all the steps in the link http://forums.adobe.com/message/4204470#4204470.

     

    At any rate, it appears this application wasn't well tested before release. At first, InDesign failed as well, along with Extension Manager, but whatever we did on the first chat seemed to work for those, at least for now, and we did a lot (uninstall, reinstall, register stuff, rename stuff, delete stuff, etc., etc., etc.). This last time, I was told I needed to call in. Yay. It's pretty sad that we spend so much money on Adobe products and they won't run out of the box on a brand new, fresh installation, on one of Microsoft's most stable OSs. Do you guys still have a testing department, after nobody upgraded to CS4 or CS5? Now I remember why I skipped CS4, CS5, and CS5.5...

     

    In addition, I'm not at all thrilled about your comments on Adobe's new approach to bug fixes and feature releases for 'box set' customers. I'm not a fan of 'subscriptions', sorry, call me old school. One day, hopefully soon, there will be serious competition for Adobe and all of us will remember these 'bad ole days'. Maybe soon, too, I'll be able to run an application I paid for a while ago. That would be nice.

     

    Cheers,

    Griz

     
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  • _durin_
    Currently Being Moderated
    17. _durin_,
    Dec 6, 2012 10:09 AM   in reply to GrizzlyAK
    Report

    Hi Griz,

     

    Can you send me an e-mail at audbugs@adobe.com?  I'd like to troubleshoot this a bit more with you if you don't mind.  I've received reports from another user about problems in AuScripting.DLL that were related to their locked-down network permissions, but the Scripting team asked for additional information.  (In their case, users whose accounts were not completely locked-down did not have a problem.  It was related to their limtitations on their Roaming profiles.)

     

    I must disagree, however, that Audition wasn't well-tested before release.  This has absolutely been the most dedicated and intelligent group of engineers I've had the pleasure to work with, and the Audition CS codebase is one of the best-architected applications I've seen.  There have been a small number of issues that were found after release, but in most cases they have been related to specific system or network environments. 

     
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  • rossdc
    Currently Being Moderated
    18. rossdc,
    Dec 6, 2012 10:13 AM   in reply to _durin_
    Report

    I have to agree about the dedication -- your fix solved my problem some weeks ago, and thanks for that.  I have the highest confidence in Adobe products.

     
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  • GrizzlyAK
    Currently Being Moderated
    19. GrizzlyAK,
    Dec 7, 2012 12:04 AM   in reply to _durin_
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    _durin_,

     

    Sorry, I was just a little peeved last night when I wrote my post. As a career SW engineer (25+ years), I know what is involved in developing complex apps, especially a whole suite of them that are integrated. However, it seems to happen all too often that things just don't work out of the box, perhaps due to the complex nature of the interaction of all the apps and their various HW components. Indeed, the MC is a wealth of SW capabilities all in one. (Although, I still say shame on Adobe for it's apparent disregard for former long term GoLive users in converting to DW, but that's for another time).

     

    At any rate, I would be happy to work with you and others to help Adobe better understand what is happening here. One thing I can report, is that after my post here, I found this:

     

    http://helpx.adobe.com/audition/kb/audition-cs6-crashes-launch.html

     

    which resolved my problem perfectly. So, at least we know that my problem fits in that bin. I will email you directly.

     

    Cheers,

    Griz

     
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