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Hilfling
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Year long access to Adobe Creative Cloud from Max.Adobe 2011

May 24, 2012 11:50 PM

Tags: #creative_cloud

I participated the Max.Adobe 2011, I was promise to get a year long access to Adobe Creative Cloud and the latest Adobe Creative Suite 6 software.

 

But I never got the mail from you guys and I can't see my Creative Cloud has been updated. So what do I need to do to get that ??

1161 Views   11 Replies   Latest reply: whitt-monica, Jun 8, 2012 8:49 AM
 
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  • David__B
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    1. David__B,
    May 25, 2012 10:02 AM   in reply to Hilfling
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    Hi Thomas,

     

    Just to confirm, this is a case of not recieving your code at all correct (not an issue with a code you recieved)?

     

    I requested to have your code sent out again to the email address you had registered here on the forums. It will happen later today.

     

    -Dave

     
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  • Hilfling
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    2. Hilfling,
    May 25, 2012 12:37 PM   in reply to David__B
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    Thanks David,

     

    Yes the case is that I have not recieving any code jet.

     

    /Thomas

     
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  • Hilfling
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    3. Hilfling,
    May 26, 2012 5:40 AM   in reply to David__B
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    Hey David,

     

    I haven't received any code jet

     

    /Thomas

     
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  • David__B
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    4. David__B,
    May 26, 2012 10:43 AM   in reply to Hilfling
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    Hmmm, I know they found your name. I'll do some additional checking and see about getting it to you an alternate way, although it problably won't be until early next week, Tuesday probably.

     

    -Dave

     
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  • David__B
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    5. David__B,
    May 26, 2012 10:44 AM   in reply to David__B
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    Also be sure to check your junk mail just in case it got routed there in error.

     

    -Dave

     
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  • Hilfling
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    6. Hilfling,
    May 26, 2012 11:38 PM   in reply to David__B
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    Okay, I check my junk mail...it's not thier....I will with to tuesday then...thanks again.

     

    /Thomas

     
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  • Hilfling
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    7. Hilfling,
    May 30, 2012 4:24 AM   in reply to David__B
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    Hey David,

     

    I havn't got any mails jet from your guys, I check my spam/junk mails and nothing thier.

    So do you know what the next step is ??

     

    /Thomas

     
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  • David__B
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    8. David__B,
    May 30, 2012 9:18 AM   in reply to Hilfling
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    Thanks for the follow up and your patience. I was told it was sent again so not sure what happened. Can you send me the Adobe ID you used to register for MAX, as well as your current Adobe ID in a private message?

     

    -Dave

     
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  • Hilfling
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    9. Hilfling,
    May 31, 2012 11:30 AM   in reply to David__B
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    Hey David,

     

    I got it now, thanks so much for you help.

     

    /Thomas

     
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  • David__B
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    10. David__B,
    May 31, 2012 6:53 PM   in reply to Hilfling
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    Excellent

     
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  • whitt-monica
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    11. whitt-monica,
    Jun 8, 2012 8:49 AM   in reply to David__B
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    Hi there,

    I didn't receive the email with the code either... could you please let me know how I can get it?

    Thanks!

     
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