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nokadota
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Windows 8 64-bit + Adobe Application Manager

Jun 1, 2012 7:10 AM

Tags: #cs6 #creative_cloud #application_manager #windows_8

I updated my computer to Windows 8 last night/this morning and erased all of my apps. Everytime I try to start the Adobe Application Manager, I get "Download error. Press retry to try again or contact customer support. (403)"

 

Is this a common error with an awesome fix?

Branched to a new discussion.
 
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  • Currently Being Moderated
    Jun 1, 2012 7:58 AM   in reply to nokadota

    Don't know, but Windows 8 is beta-software. Officially unsupported by Adobe. But perhaps those who have been playing with Windows 8 like you will have some ideas to help.

     
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    Jun 1, 2012 8:53 AM   in reply to nokadota

    Started receiving same error this morning...haven't changed a thing on my computer. I'll download and install full version of AAM and see if problem is resolved. This same error started without any changes to my Windows 7 Ultimate pc.

     
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    Jun 1, 2012 9:00 AM   in reply to nokadota

    Probably something to do with network configuration. I'd delete the current network config and let Windows configure a new one or do so manually....

     

    Mylenium

     
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    Jun 1, 2012 10:12 AM   in reply to nokadota

    Just got off phone with Adobe tech support...they are aware of the problem and hope to have it fixed very soon.  I assumed the problem was at their end cuz all my network connections and firewall settings are correct.

     
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    Jun 1, 2012 10:31 AM   in reply to nokadota

    Install trials was the same advice I was given. Have a great weekend.

     
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    Jun 2, 2012 1:02 PM   in reply to nokadota

    We are still investigating the 403 error.  Please try the solutions currently listed in Download error 403 launching AAM | CCM - http://helpx.adobe.com/creative-cloud/kb/download-error-403-launching- aam.html.

     
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    Jun 2, 2012 2:19 PM   in reply to Jeff A Wright

    As of early this morning, no longer getting 403 error...AAM working fine. Thank you for CCM link...I will apply AAM 6.1.

     
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