I tried to import the blog from wordpress in the regular way. I got the XML file from Wordpress which had all of our posts, I followed the import wizard on the Business Catalyst page I'm making, but each time it would pop up with an error about mandatory colums. Why would it do this?
I suspect that the XML file might be malformed. Please take a look at this article http://forums.adobe.com/docs/DOC-1748 and make sure that your file is fine. If you're still having issues, submit a case with support and supply the file, the site url and the name of the blog you are trying to import it into.
Wait, hang on. I fixed all the problems in the XML file and I got a different error message:
"ERROR: [ There was a system error.]. Import process failed on record: "
which is frustratingly generic. What does that mean?
We are currently using the free trial service to test Business Catalyst to see if we wish to buy it, and it appears that while under free trial conditions, we cannot open a support case. Is that right? Or is there some way to submit a case under free trial that I cannot find?