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GV001
Currently Being Moderated

Application rejection

Jun 1, 2012 8:36 AM

Tags: #dps #apple #digital_publishing_suite

I have submitted the first issue as a Single Application, before moving to the professional edition. That app has been rejected, I appealed, and this is the transcript of the discussion with the Apple Representative. I'm a journalist, so this has really happened :

 

Apple

We want to inform you that the application has been rejected because of the user interface.

 

ME

This is not an application, but a legally registered French newspaper, so the only "user experience "is to turn the pages and watch the videos.

 

Apple

Sorry sir, but it is not a good enough user experience.

 

ME

But I'm not using a programming tool but a publishing one, and as such limited.

 

Apple

So you should switch to the Apple Development Kit which provides all functionalities

 

ME

In summary you are rejecting my app because I'm using the Adobe DPS tools and not the Apple dev kit ?

 

Apple

At this point in our conversation, I have to refer you to our management which will contact you directly.

 

ME

I look forward to it, and I also would like the official position of Apple on the 1st amendment to to US constitution, and the french law of 1881 "freedom of the press".

 

Apple

Goodbye sir

 

I wonder if anybody else had the same experience ?

 

Best regards

Gilbert Vidal

 
Replies
  • Currently Being Moderated
    Jun 1, 2012 9:10 AM   in reply to GV001

    If you don’t have enough interactivity, the app will be rejected. This appears to be the case here.

     

     

     

    Simply turning the pages and watching videos was the worst thing you could have said since it pretty much confirmed why they rejected it.

     

     

     

    Those are the rules and “freedom of the press” is a government rule, not Apple’s.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Jun 1, 2012 1:48 PM   in reply to GV001

    I am a little puzzled by the response as well because it seems that something that is being published, would primarily be a page turner type document. Apple's response concerns me because to me, that's what it seems most publications would be. Of course, there is some additional functionality you can put in there through DPS but is this required for a publication?

     

    I'm not going to get into the whole freedom of the press thing.

     
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  • Currently Being Moderated
    Jun 1, 2012 1:57 PM   in reply to Kurrykid

    The original description of the app was as a very simple text only app.

     

     

     

    Apple has been rejecting them for a long time and referring the users to iBooks instead.

     

     

     

    The freedom of the press thing is a joke. Apple is private enterprise, and while I don’t agree with most of what they do, they’re certainly entitled to do it.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Jun 1, 2012 2:09 PM   in reply to GV001

    You can appeal the decision. FWIW, I had a client’s app rejected for this and we did go through an appeal process.

     

     

     

    The clients found a number of very similar apps on the app store and we sent that list to Apple. They reversed the decision.

     

     

     

    Whether it’s worth it or not, I can’t tell you.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Jun 1, 2012 2:22 PM   in reply to Bob Levine

    What a hassle!

     
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  • Currently Being Moderated
    Jun 1, 2012 10:05 PM   in reply to Log Home

    yes, apple is rejecting apps because of bad design, or what they / the

    reviewer defines as "bad design".

    pointing out to similar apps has helped before.

     

    bringing the freedom of press onto the table is a bold move. but it

    conflicts with apple offering a "service", and you cannot force them to

    print/distribute/sell/store etc.your press content.

     

    but I am no expert and indeed its thin ice.

     

    —Johannes

     

    (mobil gesendet)

    Am 01.06.2012 23:22 schrieb "Log Home" <forums@adobe.com>:

     

    **

       Re: Application rejection  created by Log Home<http://forums.adobe.com/people/Log+Home>in

    Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/4458559#4458559

     

     
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