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D800 & lightroom 4.1 will NOT open or recognize my photos.

Jun 1, 2012 9:21 PM

I have a D800 & lightroom 4.1 will NOT open or recognize my photos.  They were shot normally, not in live mode or video or whatever I read while searching for a solultion.  This is very frustrating.

 
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  • Currently Being Moderated
    Jun 1, 2012 9:23 PM   in reply to neworchard123

    A little detail would be useful, such as what OS you are using and what error you are seeing when you try to import them.

     

    Also, you should check to make sure you actually are running LR 4.1.  It's not hard to run an older version and not know it.

     
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    Jun 1, 2012 9:53 PM   in reply to Lee Jay

    If you are using Nikon Transfer, that is probably what is wrong.  According to what Nikon support has told other contributors to Adobe forums, Nikon Transfer is an obsolete program that corrupts the newer Nikon raw files so that Adobe programs cannot recognize them.

     
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    Jun 1, 2012 11:03 PM   in reply to ssprengel

    So what do we do with these corrupted files that came from Nikon Transfer????????
    I'm running Mac OS 10.6.8 and using LR4.1 and I have a D800 that I shot a lot of files with tonight.  Now that I've imported the files with Nikon Transfer LR4.1 will not open them.  What do I do???

     
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    Jun 1, 2012 11:24 PM   in reply to Curt Photo

    Can't you just import them directly from the card  and forget about the ones copied using Nikon. Transfer?

     
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    Jun 1, 2012 11:28 PM   in reply to johnbeardy

    Nikon Transfer also DELETES ORIGINAL FILES AFTER TRANSFER, which is what most people do.

     
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    Jun 2, 2012 12:07 AM   in reply to Curt Photo

    Has no-one told you it's rude to shout? I'll assume you're just being as ignorant of net etiquette as I was about what Nikon Transfer does. Maybe you can use something like Image Rescue to recover the pictures from the card?

     
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    Jun 2, 2012 12:23 AM   in reply to johnbeardy

    I don't even know how to shout on the internet, so not sure what you're saying.

     

    I have tried to find a free image rescue program for mac, but can't find anything.  I feel like Nikon has royally screwed me.  How can they have a software that knowingly damages files?

     
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    Jun 2, 2012 12:35 AM   in reply to Curt Photo

    It was your use of capitals to make your point - known as shouting. I do have my caustic moments, but my question was innocent . Anyway....

     

    Sorry that didn't help. Generally if you don't shoot more pictures on the card, you can often recover them. Lexar's Image Rescue seems to be one of the best recovery apps (it's never let me down), and maybe others have recommendations, but it could be that Nikon Transfer formats the card.

     

    Have you tried other Adobe software? What about the free DNG converter? The chances aren't good, but I would try it. Also I wouldn't necessarily believe what Nikon support tell people about using NEFs in 3rd party software, and it would be interesting to hear what Adobe say.

     
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    Jun 2, 2012 12:58 AM   in reply to johnbeardy

    Can you use something like ViewNX to strip any metadata from the NEFs, then try to import? That's only a guess based on http://geekswithblogs.net/felipe/archive/2010/07/12/140879.aspx (no idea if it's reliable).

     
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    Jun 2, 2012 8:06 AM   in reply to neworchard123

    Are you downloading straight from camera to computer?

     

    Try using a card reader.

     

    But before that, go to Preferences > File Handling > Camera Raw Cache Settings and purge the cache - see if that fixes it.

     
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  • Currently Being Moderated
    Jun 5, 2012 3:05 AM   in reply to ssprengel

    ssprengel wrote:

     

    If you are using Nikon Transfer, that is probably what is wrong.  According to what Nikon support has told other contributors to Adobe forums, Nikon Transfer is an obsolete program that corrupts the newer Nikon raw files so that Adobe programs cannot recognize them.

     

    Nikon Transfer is an obsolete standalone utility, but Nikon Transfer2 is an integral part of Nikon ViewNX2 and is accessed from within Nikon ViewNX2. I use it all the time and it transfers my D800 files without any problems in LR4.1. So download the latest version of ViewNX2 and use the Transfer module within it. It is presumably updated each time ViewNX2 is, to work with the latest nefs.  You can of course set up a shortcut to go straight to NktTransfer2.exe in the ViewNX2 32bit program folder, but it is hardly worth the effort.

     

    Bob Frost

     
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  • Currently Being Moderated
    Jun 18, 2012 1:45 AM   in reply to neworchard123

    Nikon has confirmed that if you use old versions of ViewNX or Transfer that do not support the nef files from your camera, you will get corruption -

     

    https://nikoneurope-en.custhelp.com/app/answers/detail/a_id/53027

     

    Bob Frost

     
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  • Currently Being Moderated
    Jun 18, 2012 4:45 AM   in reply to neworchard123

    "I am using Nikon Transfer.  I'll download the latest version of ViewNX2 & see if that helps."

    Why do you want to use a separate utility for that when LR can do it just as well?

     
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  • Currently Being Moderated
    Jun 18, 2012 9:17 AM   in reply to martin-s

    From: "martin-s

    Why do you want to use a separate utility for that when LR can do it just

    as well?

     

    I use nikon transfer2 as well, because I used to use Nikon View/capture

    before LR was invented, LR import and card reading used to be very flaky,

    Transfer2 adds my AdobeRGB profile to the nef, adds whatever metadata I set

    up (copyright, location, etc, etc), renames, etc, etc., all while

    transferring the files without any problems.

     

    I also use PhotoMechanic for keywording my nefs; LR won't do that.

     

    Just because LR tries to do everything, it doesn't mean it is good at

    everything.

     

    Bob Frost

     
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  • Currently Being Moderated
    Jun 18, 2012 9:53 AM   in reply to bob frost

    Why can you not simply use the operating system tools to transfer your images?  For instance, using Windows 7, it's possible to use Windows Explorer.  Very simple, and works every time.  I'm sure there's something similar on Mac computers.

     
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    Jun 18, 2012 12:59 PM   in reply to JimHess

    Because as I said in my post above, Transfer2 does other useful things apart from just transferring the nefs.

     

    Bob Frost

     
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  • Currently Being Moderated
    Jun 18, 2012 1:30 PM   in reply to bob frost

    bob frost wrote:

     

    Because as I said in my post above, Transfer2 does other useful things apart from just transferring the nefs.

     

    Bob Frost

    Yes, but if it screws up the files so they can't be used in Lightroom, just how useful is it really?

     
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  • Currently Being Moderated
    Jun 18, 2012 3:15 PM   in reply to bob frost

    "Transfer2 adds my AdobeRGB profile to the nef, adds whatever metadata I set

    up (copyright, location, etc, etc), renames, etc, etc., all while

    transferring the files without any problems."

     

    I have never encountered problems with performing the tasks you mention in LR.

    On a side note, RAW files are not confined to a colour space so you can't arbitrarily add a profile to them. They are only rendered within a colour space when exported to another format.

     

    "I also use PhotoMechanic for keywording my nefs; LR won't do that."

     

    I'm not sure what you mean by that, LR does keywording just fine.

     
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  • Currently Being Moderated
    Jun 19, 2012 12:34 AM   in reply to JimHess

    From: "JimHess

    Yes, but if it screws up the files so they can't be used in Lightroom,

    just how useful is it really?

     

    It only corrupts the files if you use an old version that doesn't know

    anything about the nefs from more recent cameras. If you use the latest

    version that has been updated for your camera, there is no problem. Some

    people are apparently still using the original Nikon Transfer that is years

    old. Transfer2 is now part of Nikon ViewNX2, which is updated for each

    release of a new Nikon camera.

     

    Nikon has confirmed this:

     

    https://nikoneurope-en.custhelp.com/app/answers/detail/a_id/53027

     

    Bob Frost

     
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  • Currently Being Moderated
    Jun 19, 2012 12:46 AM   in reply to martin-s

    martin-s wrote:

    "I also use PhotoMechanic for keywording my nefs; LR won't do that."

     

    I'm not sure what you mean by that, LR does keywording just fine.

     

    LR does NOT add keywords to the nef files, only to the catalog (and xmps). PhotoMechanic (and Nikon's CaptureNX2) do store the keywords in the nef files, so they are available for all future programs.

     
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  • Currently Being Moderated
    Jun 19, 2012 4:09 PM   in reply to bob frost

    "LR does NOT add keywords to the nef files, only to the catalog (and xmps)."

     

    OK, I see.

    Personally though I prefer to perform the tasks you mention in a single application. And LR does that in an efficient, elegant and enjoyable way for me.

     
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