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GerstnerJ Calculating status...

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InDesign Trial Installation Problem

Jun 2, 2012 3:43 PM

Tags: #problem #help #cs6 #installation_error

Hello,

after downloading the trial of InDesign CS6, all my tries to install it ended here (user interface is missing):

So far I haven't found a solution, so I hope someone here in the Forum can help me.

Thanks a lot!

495 Views 4 Replies Latest reply: GerstnerJ, Jun 2, 2012 4:23 PM

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1. Peter Spier,

Jun 2, 2012 3:47 PM in reply to GerstnerJ

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You might want to download it again, but for the trial, try clicking the bottom icon and maybe it will proceed. Top one is if you have a serial number already. Try pressing Enter on the keyboard after clicking the icon, too.

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2. GerstnerJ,

Jun 2, 2012 3:58 PM in reply to Peter Spier

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Sadly your suggestion didn't help... There's still a white screen after clicking it and nothing happens.

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3. Peter Spier,

Jun 2, 2012 4:06 PM in reply to GerstnerJ

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Sorry.

Try downloading again. Maybe use a different browser.

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4. GerstnerJ,

Jun 2, 2012 4:23 PM in reply to Peter Spier

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Okay. Already downloaded two times but I will use another browser tomorrow (here in Germany). How ever doing a 880mb download isn't quite fun having a 1500 kbit connection ;) bit thank you so far :)

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