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gungrave4ever
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CS6 Download Wants a Disc?

Jun 1, 2012 9:22 AM

Tags: #download #cs6 #master_collection

I just tried installing the CS6 Master Collection which I downloaded from Adobe, and it's asking me to insert a disc!

 

http://i.imgur.com/BeBNG.jpg

 

What is this?  There's no disc, because I downloaded it.  When I click "Continue," it keeps pestering me to insert the disc; and obviously, when I click "Cancel," it cancels the whole entire installation.

 

So what's up with this?  What do I do?

 
Replies
  • Currently Being Moderated
    Jun 1, 2012 11:28 PM   in reply to gungrave4ever

    i am having the same problem.  ive been searching online for a good amount of time.  the only solution i have found is to not install from an external drive or disk... so if that is your problem your fine.  i am installing from my hard drive tho so still no solution for me.

     

    edit: just noticed in your image you are also installing from your c:/  drive so looks like we are in the same boat.   someone help please!

     
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  • Currently Being Moderated
    Jun 2, 2012 1:28 AM   in reply to gungrave4ever

    So what's up with this?

     

    You have an older Adobe software on the system that has an install reference to the original install media. Usually this is caused by shared componnets. Uninstall each and every bit Adobe, run the Creative Suite Cleaner Tool, reinstall.

     

    Mylenium

     
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  • Currently Being Moderated
    Jun 2, 2012 5:35 AM   in reply to Mylenium

    hope the op doesnt mind my butting in here.

     

    i actually tried uninstalling my adboe stuff and running the cleaner and it didnt work.  but i did leave lightroom.  could that be interfering?  i didnt want to get rid of it because it isnt included in the creative suite.  i left flash as well.  should i scrap it?

     
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  • Currently Being Moderated
    Jun 2, 2012 6:39 PM   in reply to gungrave4ever

    How was he supposed to know that you did those steps if you didnt mention that you did...just saying.  Though, in this situation it does seem the solution isnt working for me either.  I havent gone as far as you did to reinstall the operating system, but i did purge my system of adobe and still no go. 

     

    also aside from the insert disk error above that i get if i try to install everything, i instead get an actual error if i try installing only acrobat.  maybe this will help:

    http://pastebin.com/raw.php?i=cCHpnYSk

     

    any more solutions would be greatly appreciated

     
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