I just tried installing the CS6 Master Collection which I downloaded from Adobe, and it's asking me to insert a disc!
What is this? There's no disc, because I downloaded it. When I click "Continue," it keeps pestering me to insert the disc; and obviously, when I click "Cancel," it cancels the whole entire installation.
So what's up with this? What do I do?
i am having the same problem. ive been searching online for a good amount of time. the only solution i have found is to not install from an external drive or disk... so if that is your problem your fine. i am installing from my hard drive tho so still no solution for me.
edit: just noticed in your image you are also installing from your c:/ drive so looks like we are in the same boat. someone help please!
So what's up with this?
You have an older Adobe software on the system that has an install reference to the original install media. Usually this is caused by shared componnets. Uninstall each and every bit Adobe, run the Creative Suite Cleaner Tool, reinstall.
hope the op doesnt mind my butting in here.
i actually tried uninstalling my adboe stuff and running the cleaner and it didnt work. but i did leave lightroom. could that be interfering? i didnt want to get rid of it because it isnt included in the creative suite. i left flash as well. should i scrap it?
@Mylenium No, I don't. In fact, I even used RevoUninstaller, the Creative Suite Cleaner Tool, AND I even reformatted my C: drive. I reformatted my harddrive a half dozen times; somewhere in there, I even ran the CS6 Installer before I installed anything else (because before, I was installing system-critical drivers first). Everything is clean.
You know, you're annoying me both here and at the Video Copilot forums; your presumption to know everything is rather bothersome, especially when your solutions aren't helpful.
How was he supposed to know that you did those steps if you didnt mention that you did...just saying. Though, in this situation it does seem the solution isnt working for me either. I havent gone as far as you did to reinstall the operating system, but i did purge my system of adobe and still no go.
also aside from the insert disk error above that i get if i try to install everything, i instead get an actual error if i try installing only acrobat. maybe this will help:
any more solutions would be greatly appreciated
Was I supposed to mention I'd done that? Mylenium could've asked if I had older programs installed or whatever, rather than stating it as if it was fact (and in doing so, making himself look like an arrogant *******; like I wrote, he's been providing unhelpful arrogant advice on every forum he's answered one of my questions, which contributes to my bitterness towards him).
Anyway, I still have no idea what the problem was, but I did get a solution:
I downloaded the installer again through the Adobe Downloader Assistant, but this time after the download was completed and the files were decompressed, it automatically launched the installer (didn't do that the first time I downloaded it). So I installed it, and I didn't run into the "please insert disk" problem.
Still, having to re-download seven GB which I already have is a bit annoying.
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