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nanohero2
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projects are lost

Jun 1, 2012 9:55 PM

Tags: #lost #projects #gone

So I have this new computer.Whenever I log in all my projects are gone.I cant even make new ones.When I log in another computer,the projects are there.It seems like the problem is only on this new computer.Can someone please help me?

 
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  • Currently Being Moderated
    Jun 1, 2012 11:26 PM   in reply to nanohero2

    Hi,

     

    If you are facing this problem with browser application then can you please do following on your new computer ?

     

                    1) Open story in browser, as you stated earlier it will automatically log you in

     

                    2) Now log out

     

                    3) Clear browser's cache and cookies

     

                    4) Open story once again and login now.

     

     

     

    Let me know how it goes.

     

    Thanks

    Ratnesh

     
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    Jun 3, 2012 10:07 AM   in reply to nanohero2

    Did you clear your browser cookies [Shift + Ctrl + delete]? This should have made it working.

     
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    Jun 4, 2012 3:09 PM   in reply to nanohero2

    nanohero2, I found your post while experiencing the very same issue (and bottlenecked with multiple projects waiting in line).  I ended up closing Story, then opening my Chrome browser, clearing cache, cookies and history [shift+ctrl+delete], then closing my Chrome browser, starting Story, and it worked.  Give 'er a shot.

     
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