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Premiere CS6 new Crash

Jun 2, 2012 4:52 PM

Tags: #premiere #crash #cs6

Process:         Adobe Premiere Pro CS6 [68789]

Path:            /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6

Identifier:      com.adobe.AdobePremierePro

Version:         6.0.1 (6.0.1)

Code Type:       X86-64 (Native)

Parent Process:  launchd [447]

Date/Time:       2012-06-02 18:47:37.816 -0400

OS Version:      Mac OS X Server 10.7.4 (11E53)

Report Version:  9

Interval Since Last Report:          362045 sec

Crashes Since Last Report:           3

Per-App Interval Since Last Report:  84336 sec

Per-App Crashes Since Last Report:   1

Anonymous UUID:                      BC5643B8-75E8-4AB0-A5F2-0B85924DDA22

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

 
Replies
  • Currently Being Moderated
    Jun 2, 2012 4:52 PM   in reply to philip_38

    Please don't post entire crash logs.  It makes the thread unreadable for anyone else, and most users have no idea what to do with that information.

     

    Jeff

     
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  • Currently Being Moderated
    Jun 2, 2012 11:02 PM   in reply to philip_38

    Can you describe the problem?  What are you doing when it happens?  What error messages are you getting, if any?  What graphic card are you running?  There are 3-4 threads going now with Mac issues on CS6, and we are trying to find patterns and group it together. Are you getting the "Serious Error" message?

     
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  • Currently Being Moderated
    Jun 3, 2012 8:54 AM   in reply to philip_38

    While there are some Adobe employees who read in this forum, the way to be sure the informaton goes to Adobe is at...

     

    Bug Report and Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

     
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  • Currently Being Moderated
    Jun 3, 2012 11:00 AM   in reply to John T Smith

    The engineers are definitely reading the posts and have asked us for crash reports.  There is a consolidated thread starting up for all of the Mac CS6 issues - hopefully we can begin to find a pattern:

     

    http://forums.adobe.com/message/4461634#4461634

     
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