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SW Rick
SW Rick
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"Fails to initialize" on Mac 10.7.4

Jun 1, 2012 9:00 AM

Downloaded Configurator 3 today from labs, tried to install, but get a message that it failed to initialize.  Suggests I download Support Advisor, which I did, and that reports nothing wrong.

 

I have Air installed, using it fine with related applications, so that shouldn;t be an issue.

 

Any ideas, or should I just forget this?  I tried this a week or two ago, same result, moved on.

399 Views   1 Reply   Latest reply: guoxy, Jun 4, 2012 7:01 PM
 
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  • guoxy
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    1. guoxy,
    Jun 4, 2012 7:01 PM   in reply to SW Rick
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    Please check whether there are log files which name contains "Adobe Configurator 3" under /Library/Logs/Adobe/Installer directory.

    If yes, could you please send it to xguo@adobe.com?

    And it is better you can tell me your steps to reproduct this problem.

     
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