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robertdowen Calculating status...

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Using Elements 8.0. Can't import *.mod clips

Jun 3, 2012 3:23 PM

Tags: #elements_8.0 #importing_*.mod_files

When attempting to import *.mod clips made on a Sony FS200, two things happen: (1) the thumbnail doesn't display, and instead I get a blue box and (2) I get an error message saying:

"The selected file cannot be played because your system does not have the required compressor/decompressor (codec) installed."

I tried installing the DIVX codec on the suggestion of the tech at Staples. Didn't work.

Does anyone have a fix for this? Would it help were I to upgrade to 10.0?

Thanks.

278 Views 3 Replies Latest reply: photodrawken, Jun 4, 2012 8:24 AM

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1. photodrawken,

Jun 3, 2012 8:14 PM in reply to robertdowen

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Can you play that video clip in another app? I don't think installing PSE10 will help -- in this case you have to trust the error message.

Ken

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2. robertdowen,

Jun 4, 2012 5:54 AM in reply to photodrawken

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Thanks. I can play the video clip just fine. It's just that it doesn't display a thumbnail in the Elements Organizer workspace. Makes it a little hard to pick and choose.

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3. photodrawken,

Jun 4, 2012 8:24 AM in reply to robertdowen

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See if this Adobe document helps:
http://kb2.adobe.com/cps/332/332125.html

Ken

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Photoshop Elements

Using Elements 8.0. Can't import *.mod clips

Jun 3, 2012 3:23 PM

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