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Camera Raw editing is not enabled. ?

Jun 4, 2012 12:54 PM

Tags: #camera_raw #bridge_cs6 #indesign_cs6

On Win7 x64, the x32 version of CS6 Bridge is installed by CS6 InDesign.

 

That is likely because InDesign is still x32 based.

 

However when I try to run Camera Raw using Bridge I receive the following error, even though I have run CS6 InDesign prior to attempting this:

 

Camera Raw editing is not enabled.

 

Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature.

 

https://d37wxxhohlp07s.cloudfront.net/s3_images/744652/BridgeCS6-CR-Prefs-3_inline.jpg?1338425869

 

Is there a solution available to this problem, other than installing CS6 Photoshop ?

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Jun 4, 2012 1:00 PM   in reply to plasticAnimal

    Have you tried launching Bridge from the qualifying product?  Normally it is Photoshop, but guess in this case it is InDesign.

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
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    Jun 4, 2012 1:19 PM   in reply to plasticAnimal

    Is there a solution available to this problem, other than installing CS6 Photoshop ?

     

    Like Curt I think you have to use Photoshop for this. I'm a bit in doubt because you can use both ACR in PS and Bridge but to my knowledge only PS is capable of handling Raw edit, Bridge might show the option because the same version seems to be used suite wide but in fact it uses PS to show the ACR edit window.

     
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  • Currently Being Moderated
    Jun 4, 2012 1:55 PM   in reply to plasticAnimal

    Do you have a suite with CS6 Photoshopm but have not installed PS?  If so why not?

     

    Can you open camera raw from InDesign or any other product?

     
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  • Currently Being Moderated
    Jun 4, 2012 2:21 PM   in reply to plasticAnimal

    CS6 Bridge is a 32 bit and a 64 bit product now. 

     

    I would launch CS6 64 bit and then try to launch Bridge from there.  It should open 64 bit version.

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Jun 4, 2012 2:39 PM   in reply to plasticAnimal

    Because CS6 Bridge was forced on me by the InDesign installer - there was no option to deselect it, I thought that I might be able to use it. Unfortunately it's still only the x32 version.

     

     

    Technically it should be possible to keep using CS5 Bridge with InDesign, you only have to alter your filetype associations in CS5 to open files in ID CS6. And deselect the autostart for Bridge CS6 because you can only have one version of Bridge active at the time.

     

    But keep in mind that the upgrade policy from Adobe again has changed and at the end of this year you can only upgrade from one version back, otherwise you have to buy a full version,

     

    Also the offer for the Cloud version of CS6 is something to consider, especially if you have a small business. Without knowing your needs or situation the Cloud offers the lot of applications including the latest updates for the Master Collection

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Jun 5, 2012 12:07 AM   in reply to plasticAnimal

    Are you working on a commission basis for Adobe ?

     

     

    No, I'm a user like you but I'm trying to help with relevant information to my best knowledge. It seems I can't express my self very good or you do not listen very well.

     

    You have been presented with options to use ACR in CS5 while using it with ID CS6. Also been informed about the changed upgrade policy and the Adobe movements to the Cloud, if you like it or not, that seems the future path they are heading to.

     

    Whether you do something with that info or not is up to you. I couldn't care less.

     
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  • Currently Being Moderated
    Jun 5, 2012 7:12 AM   in reply to plasticAnimal

    plasticAnimal,

     

    You seem more interested in arguing than fixing the problem.  We try to help but if not interested in pursuing solutions suggested, then you need to contact the help line.

     

    You said you "My testing of CS6 Photoshop isn't proving that it's worth much to me".  This means you have, or had, CS6 on your computer.  Did Bridge work when you launched it from CS6?

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
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    Jun 5, 2012 1:22 PM   in reply to plasticAnimal

    I'm only complaing that I cannot use Bridge CS6 to access and run Camera Raw. I have as yet to see this problem be directly addressed

     

    Adobe Camera Raw is a Photoshop Plugin and only works in Photoshop. You can use Bridge to access the ACR Plug in because it has a start up script for PS installed. You can use Bridge to open files in the ACR window but that is a short cut through PS itself.

     

    The Bridge command Open for a Raw file opens the ACR window in PS, the Bridge command Open in Camera Raw opens another window in Bridge itself. While you can have both ACR methods active at the same time it still is a Photoshop plugin.

     

    Lightroom uses the same engine of PS ACR but has a different UI.

     

    You can place a Raw file or a DNG as a Smart Object in InDesign and alter it afterwards but you do need PS for that type of editing.

     
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  • Currently Being Moderated
    Jun 5, 2012 1:32 PM   in reply to plasticAnimal

    I made the leap of faith when you said "My testing of CS6 Photoshop isn't proving that it's worth much to me" which to me means you tested it on you machine.  But that is neither here nor there.

     

    Know nothing about InDesign.  Is is a 64 bit program?  Do you have a 64 bit OS?

     

    Have you asked this question about only installing the 32 bit version on the InDesign Forum, and whether anyone else has problem about launching a qualifying product?    http://forums.adobe.com/community/indesign/indesign_general

     

    If this is a new installation believe Adobe offers free help if install fails.

     

    Good luck.

     
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  • Currently Being Moderated
    Jun 10, 2012 9:58 PM   in reply to plasticAnimal

    Hello Everyone,

     

    I know this issue is extremely frustrating as I am experiencing it as well with CS6. I do not know what is causing it. I have tried reinstalling and even attempting to open it when I had the trial first. So far there hasn't been a solution I could find that has helped UNTIL......

     

    I came across this article on how to open Camera RAW through photoshop without using Bridge at all. I know it isn't a fix to the problem but it is a side step that will allow you to access all images (even multiple images) using Camera RAW WITHOUT NEEDING BRIDGE at all! I was so greatful to this author that I wanted to share the article with you as well in hopes it will help in your similar situations! If a solution should become available, please post!!

     

     

    Read here: http://blog.monkeyless.com/2008/12/14/opening-jpegs-in-adobe-camera-ra w-without-using-bridge/

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Jun 11, 2012 12:31 AM   in reply to HaPPYhEll

    Sorry but I don't understand the relevance of this blog to the OP his problem nor do I understand the solution.

     

    Why should you not want to use Bridge and why should you want to open all jpeg files in Adobe Camera Raw.

     

    As said before, ACR is a Photoshop plug in and can be reached in PS as well as through Bridge when having PS installed to reach that plug in.

     

    In the very old CS3 version (also known as the worst version of Bridge ever) there where different options to set (and needed to set, all very confusing) for handling jpeg files. They changed this in CS4 to one Camera Raw preference window that can be reached via the Bridge menu or the menu icon in the ACR window itself, whether you have opened it using PS or Bridge.

     

    The solution offered here is that every jpeg file opens first in ACR and I can't see the usefulness of that, in fact it is more likely to be very unusable because every jpeg file you only want to view in PS first opens the ACR dialog window.

     

    And while their are some benefits in having the option to use ACR for jpeg files it is not a coincidence they called this plug in 'Adobe Camera Raw' and really meant for in camera generated Raw files.  Jpeg created files in camera have much more ACR limitations (think also color settings and blacks that) then the highly editable original Raw files.

     
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  • Currently Being Moderated
    Jun 11, 2012 9:45 AM   in reply to Omke Oudeman

    Ok... well to answer that ridiculous rant.... Obviously Bridge isn't working as smoothly for some as for others.

    I am having this same lame issue:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/744652/BridgeCS6-CR-Prefs-3_inline.jpg?1338425869

    which means that regardless of the plug in being available, I CANNOT open it through Bridge, nor can many others.

    Now reading through here I saw many people trying to offer ways to fix this issue but you know what... none of them have worked.

    And of course ideally you don't want JPEGs always opening in RAW first but in some cases you do need the option to open a JPEG if you would like to work in RAW first.

    An option which is only available using Bridge or MiniBridge unless my image is actually a RAW image....

    Now, I can use minibridge fine as a way to avoid Bridge all together. That was working well untill I needed to open and edit multiple JPEG files at the same time into Camera RAW.

    CANNOT BE DONE WITH OUT BRIDGE... that is unless you change the settings listed in that article... Settings which can be turned off as well.

    Another reason, even if Bridge is working fine, is that running both Photoshop and Bridge can take up extra space and memory that may slow down your progress. This could cause your progress to be slowed or lag, especially on an older comp.

     

    The point being, even though you don't understand it, people use Camera RAW for many different reasons, and rather it benefits you personnally or not, it may benefit someone else so please save your rant because that article helped me with my situation and all I wanted to do was make it available to others that may have similar issues.

     
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  • Currently Being Moderated
    Jun 11, 2012 10:00 AM   in reply to HaPPYhEll

    HaPPYhEll wrote:

     

     

    I came across this article on how to open Camera RAW through photoshop without using Bridge at all. I know it isn't a fix to the problem but it is a side step that will allow you to access all images (even multiple images) using Camera RAW WITHOUT NEEDING BRIDGE at all! I was so greatful to this author that I wanted to share the article with you as well in hopes it will help in your similar situations! If a solution should become available, please post!!

     

    The strange thing about this is that Bridge and Photoshop use the same camera raw plugin.  But you say you do not have Photoshop CS6.

     

    So it agin boils down to fixing whatever requires "launching from a qualifying product".

     

    From what I read you are using Bridge CS6 from InDesign but do not have Photoshop CS6 installed.  PS is usually the qualifying product to launch and it may be waiting to be launched from there.

     

    You never answered if you have posted your problem on InDesign.  Surly you are not the only one that has the same configuration of InDesign and Bridge CS6 without Photoshop CS6.

     

      THe InDesign forum should have some answers if Bridge and ACR works OK or not.

     

    If you find out please post back so we know.

     
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  • Currently Being Moderated
    Jun 11, 2012 11:17 AM   in reply to Curt Y

    Curt,

     

    Please read the user names more carefully. You are refering to someone else with an earlier conversation. I am a new comer to this thread who was just sharing a cool article I came across.

    I do indeed have CS6, I do have and use Photoshop CS6 and I do have the same problem as the person your comment was intended.

     
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  • Currently Being Moderated
    Jun 11, 2012 11:39 AM   in reply to HaPPYhEll

    Happy, sorry about misplaced comment.

     

    If you launch Bridge from photoshop can you use ACR?

     
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  • Currently Being Moderated
    Jun 11, 2012 3:38 PM   in reply to Curt Y

    No I can't. I have the same issue as listed above and I have installed and reinstalled. I've never had this issue with cs, 2, 3, 4 or 5 so it's weird that all of a sudden 6 would be an issue. During my research I was able to see that it was a common issue for all versions of CS but there doesn't seem to be any real solution that I can find (and I am really good at researching lol. It is really frustrating though and I hope someone figures out what is going on with this issue sooner than later.

    I actually teach others how to use the CS programs so it's a little embarrassing when mine doesn't work right:/.

     
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  • Currently Being Moderated
    Jun 11, 2012 3:41 PM   in reply to Curt Y

    O and it may benefit to know that I use a PC win 7/x64. And my comp is brand freakin new, like I got it on friday lol. So I know it is something inside Adobe itself.

     
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  • Currently Being Moderated
    Jun 11, 2012 7:25 PM   in reply to HaPPYhEll

    Have you tried it with CS6 32 bit?

     

    Have you tried setting up another user name?

     

    Temporarily turning off anti-virus?

     

    Any other software that might conflict?

     

    Must be something unique as do not see this problem other than you two.

     

    If we can narrow this down Adobe would have a better shot at identifying the problem.

     
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  • Currently Being Moderated
    Jun 11, 2012 7:47 PM   in reply to HaPPYhEll

    Have you tried deactivating and then reactivating PS?  It is weird, but this has solved issue with past versions.

     
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  • Currently Being Moderated
    Jun 11, 2012 8:42 PM   in reply to Curt Y

    1. Ya I have tried 32 bit, that was the first thing I tried but Bridge actually force closes in 32 when I try to access RAW. I only get the error message in 64.

    2. I have 2 user names as is and havent had any issues in the past.

    3. I installed CS6 prior to setting up my webroot anti-virus and turned off Windows Firewall since it was a brand new comp. It hasn't worked since day 1.

    4. No other software... as I mentioned earlier, this is a brand new comp, it's only a few days old. It is my 2nd comp and I bought it to only use for CS6 and Camtasia... again, no problems with Camtasia before either.

    5. It is actually a really common problem. Please google "camera raw editing is" and you will get tons of forums and requests for help. Here are a few:

    http://photo.net/digital-darkroom-forum/00TjKW

    http://thedambook.com/smf/index.php?topic=4271.0

    http://www.bleepingcomputer.com/forums/topic385118.html

    http://answers.microsoft.com/en-us/windows/forum/windows_vista-picture s/anyone-know-why-when-i-try-to-open-a-picture-with/6afc2488-d040-4352 -bdda-18bbe6843b49?msgId=9768f724-2bcc-4f63-bfec-71a25c47f093

    http://www.fredmiranda.com/forum/topic/909469

     

    There are many many more but those are just a few all with the same problem. I don't want to call myself an expert when it comes to Photoshop, because that sounds very arrogant for a program that constantly evolves, but I have been working with this program for over a decade and if I can't find a solution to something involving Photoshop... well that's a pretty big deal. So ya... I encourage you to research these other forums as I did and maybe you might see something I missed or see a suggestion no one has mentioned.

     

    6. I have completely uninstalled and reinstalled the program alone and the full CS6.

     

    Thanks for your responses though. I appreciate your trying to help. After all, this is irritating :/

     
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  • Currently Being Moderated
    Jun 11, 2012 8:57 PM   in reply to HaPPYhEll

    Pretty much out of ideas.  Perhaps post in camera raw forum?  http://forums.adobe.com/community/cameraraw

     

    If you find answer post back.

     
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  • Currently Being Moderated
    Jun 11, 2012 11:27 PM   in reply to Curt Y

    Will do :) and thank you!

     
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  • Currently Being Moderated
    Jun 12, 2012 7:00 AM   in reply to HaPPYhEll

    Morning and I am a little more alert.

     

    Did you reset the preferences?  A reinstall will not affect this file.

     

    Did you run the Adobe Script cleaner after uninstalling?

     

    For new installations Adobe will provide free help.  Have you considered this?  If so, keep a list of all the things you have tried as they will probably want to repeat them according to their script.

     
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  • Currently Being Moderated
    Jun 14, 2012 10:09 PM   in reply to plasticAnimal

    Download and install AdobeCameraRaw-7.1-mul-AdobeUpdat and that should fix the problem.  It worked for me.You can get the update in the download section in Adobe.com http://www.adobe.com/downloads/

     

    I hope that helps.

     
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  • Currently Being Moderated
    Jun 16, 2012 11:46 AM   in reply to ponceitalia

    Thanks for the advice but I have the latest update.

     
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  • Currently Being Moderated
    Jul 3, 2012 4:42 PM   in reply to HaPPYhEll

    Hi HaPPYhEll

    I'm in the same boat as you (and many others).

    I had this issue also in CS5, but i managed to fix it. After I switched to CS6 everything went smooth and i had no problems for a couple of weeks. And then, all of a sudden, this nasty problem appeared (on my main computer running Windows XP as well as on my laptop running Windows 7 32bit). Nothing seems to fix this sh_t. I had to reinstall CS5 in order to be able to use Camera Raw from Bridge.

     

    Did you find any solution so far?

     
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  • Currently Being Moderated
    Jul 4, 2012 10:16 AM   in reply to ktatmro

    ktatmro wrote:

     

     

    I had this issue also in CS5, but i managed to fix it. After I switched to CS6 everything went smooth and i had no problems for a couple of weeks. And then, all of a sudden, this nasty problem appeared

     

    Did you find any solution so far?

    What was your "fix"?

     

    If you have to reinstall then somehow you are contaminating files on your computer.  Try to think of what you did just before camera raw fails to work.

     
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  • Currently Being Moderated
    Jul 4, 2012 2:46 PM   in reply to Curt Y

    If i remember correctly, i copied the "amtlib.dll" from photoshop cs5 folder to bridge cs5 folder. I think this solved my problem in CS5. Unfortunately, this doesn't work now, with CS6.

     

    Curt Y wrote:

    ..............

      Try to think of what you did just before camera raw fails to work.

    I don't remember doing anything like updating the software or changing settings in Photoshop, Bridge or Camera Raw.

     
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  • Currently Being Moderated
    Jul 4, 2012 3:15 PM   in reply to ktatmro

    Not an expert on compter stuff, but it looks like amtlib.dll has to do with licencing issues

     

    If you have a legal copy the next best guess is conflicts with anit-virus.  Norton is always a likely suspect.

     
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  • Currently Being Moderated
    Aug 17, 2012 10:35 PM   in reply to plasticAnimal

    I'm getting this problem, trying to use Camera Raw to edit JPEG images from through Bridge, it's interesting that I can open a DNG (Raw file) by double clicking in Bridge but if I use the Contextural menu dropdown and select Open in Camera Raw it give me that really annoying dialogue. So it looks like a bug to me.

     
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  • Currently Being Moderated
    Sep 3, 2012 10:17 AM   in reply to Steve @ Lightplay

    I just had an enlightening chat with an Adobe support rep, which follows.  Indicates to me that Adobe has intentionally crippled their CS6 trial version and have no concern at all for the frustration that this causes us.  They're not even prepared to be clear that this crippling is intentional.  Very strange behavior.

     

    Chat InformationThank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 38 second(s) or longer as there are 1 customer(s) in line ahead of you.

    Chat InformationYou are now chatting with 'Tanvi'

    Tanvi: Hello. Welcome to Adobe Technical Support.

    Tanvi: I have received your query. Please allow me a moment to verify your account and to review the details of your request.

    Tanvi: I understand that you are unable to open raw files in Photoshop CS6 trial version. Am I correct?

    Larry: Yes

    Tanvi: Let me see how best I can help you with this.

    Tanvi: Larry, there is limited support available for the trial version of the products. You can refer the links below for further help  :

    Tanvi: Adobe Help and Support :      http://www.adobe.com/support/

    Tanvi: Adobe User Forums :http://forums.adobe.com/index.jspa?promoid=DJGWK

    Tanvi: If you face any issues with the purchased version of the software, you can get back to us with the serial number and we will be glad to check it further for you

    Tanvi: Howevee, you will need to refer the links given for the trial version.

    Larry: I've been through all of the available online support, as well as Adobe forums. You must know that this is a very common complaint, and Adobe appears incapable or unwilling to address the issue.

    Tanvi: There is limited support available for the trial versions of all the softwares.

    Larry: As I wrote earlier, I'll NOT be making a purchase unless this can be addressed within the trial version.

    Larry: Have you intentionally crippled this feature?

    Tanvi: I can understand that Larry however, as I said there is limited support available for the trials. You can contact us back if you face issues with a purchased version and we will check it further.

    Tanvi: Larry, we have not done anything like that.

    Tanvi: You can refer the links given.

    Tanvi: Is there anything else I can help you with?

    Larry: I understand that you don't write the rules for responding, but expect too that you know that this is a BS answer and it leaves me MOST unsatisfied.

    Larry: If I can't use the trial version for this very important step in workflow, what use is the trial version?

    Larry: All you're doing is frustrating a potential customer with corporate nonsense.

    Tanvi: I can understand your point Larry,however, I will not be able to help you further as the support for the trial version is limited.

    Larry: Thanks for nothing. Just wasting more of my time.

    Tanvi: Thank you for contacting Adobe. Good Bye.

    Chat InformationThank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.

     
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  • Currently Being Moderated
    Sep 3, 2012 11:15 AM   in reply to hokiman

    I have seen it repeated over and over again by Adobe staff and others that the trial version is exactly the same as the full version, except for the time limitation. 

     

    Adobe support is a weak spot, as most will agree.  Even they refer you to the forums, which are dependant on users answering the questions.

     

    So the statement "There is limited support available for the trial versions of all the softwares" just means they are not authorized to spend much time with issues of the trial version, and not that the product has limited abilities.   This is unfortunate as if one can not get the trial to work, then why spend the money to buy it.

     

    If you keep getting the message "you need to launch a qualifying product at least once" many users have found out that if they uninstall past expired trials the message goes away and it works.

     
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  • Currently Being Moderated
    Sep 3, 2012 11:33 AM   in reply to Curt Y

    Thanks Curt.  A shame that the absolute brilliance of Adobe's creative team is so tarnished by the pedestrian corporate civil servants making the marketing and delivery decisions, with whom we must try to communicate our concerns.

     
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  • Currently Being Moderated
    Sep 14, 2012 3:48 PM   in reply to plasticAnimal

    I have the same problem - I cannot access the Camera RAW Preferences in Bridge CS6. However, I have found a workaround for opening images from Bridge to Camera RAW. There is a setting in Birdge Preferences>General, Double-Click Edits Camera Raw Settings in Bridge. With this setting checked, double-clicking opens an image in ACR. However, in my case, I have Adobe Photoshop CS6 installed, so double-clicking an image first opens Photoshop and then Camera Raw. This should work with any other CS6 app that includes the Camera Raw plugin, though I don't know which ones this may be.

    Camera_RAW_Setting.jpg

    FYI: Both Photoshop CS6 and Bridge work quite well on my five year old 3GHz quad-core Mac Pro. I have plenty of RAM available for them - 16GB. This may make a difference. The apps work even better on newer computers with modern GPUs, as Photoshop is not only optimized for 64 bit operation, it makes better use of mult-core processors than earlier versions and can, as well, utilize newer GPUs hardware acceleration. I recently upgraded the graphics card on my Mac Pro (because the old one was failing) and can now utilize the advanced graphics hardware capabilities of PS. If Photoshop does not run well on a given computer, in my opinion it's the result, not of problems with Photoshop, but with the hardware or the system on which it's being run.

     
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