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trwlauren
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Referral Code

Jun 4, 2012 4:42 PM

Categories: Getting Started

I created a bc partner trial site before I knew about the referral code (before they guy who referred me mentioned it). Is there anywhere/way I can put it in when upgrading to a paid site?

590 Views   2 Replies   Latest reply: CazF, Jun 5, 2012 10:43 PM
 
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  • Sidney Mitchell
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    1. Sidney Mitchell,
    Jun 5, 2012 11:53 AM   in reply to trwlauren
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    Hi,

     

    I'm going to have someone from account assist you with this query. 

     

    Kind regards,

    -Sidney

     
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  • CazF
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    2. CazF,
    Jun 5, 2012 10:43 PM   in reply to trwlauren
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    Hi there, if you are referring to a referral code given to you by an existing Partner in order for you to receive a discount on the Partner signup fee, it will not work if you have already signed up as a Free Partner & did not enter the referral code at that time.  Also, the referral code will only work if the existing referring Partner, submitted the code to you via his Partner Portal (therefore, it won't work if he simply gave it to you in a separate email, over the phone or by any other method).  You will need to signup a new Trial Partner Portal with a separate email & enter the referral code at that time.  Then when you are ready to upgrade to a Premium or Standard Partner, the system will correctly calculate the discount.  Please submit a ticket direct to theAccounts Team should you require any additional assistance with this process. 

     

    Many thanks.

     

    Kind regards,

    Carolyn

     
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