I have been working on a book over the past few weeks. I finally had it pretty much the way I wanted - 48 pages and over 140 images. On a final runthru, I noticed an image that I wanted to improve. I selected it in the filmstrip, went to the Develop module, made the changes, and returned to the Book module. Book was gone. The cover was still there, and the first image in the book, but it was now 2 pages instead of 48. I'm going to be very reluctant to try that again unless someone can help me understand what went wrong. Thanks
Yes I did. Book still there, but only 4 pages now. I was able to recreate the book by going to a previous backup catalog, but obviously thats a work around, not a solution. Still lost the changes made since the backup
Brett, thanks for your help. One more thing that was a bit unusual. I found a few reports of book loss in 4.0, mostly alluding to issues with text being copied from 1 book to another. I had been working with text, but I only have 1 book (well had 1 book), so no copying - as I said it happened when I went from Book to Develop back to Book. One other unusual thing that was going on was also somewhet related to text. I know that Lightrooms keyboard shortcuts are great, but I've got into trouble a couple of times by selecting a text box (not INSIDE the box), and, not realizing that I hadnt selected inside, beginning to type some words. Lightroom applies all sorts of shortcuts to the keys, with unpredictable results - depending on what words are typed. Sometimes you can reverse it out by hitting Ctrl-Z a few times, but other times you have gone too far - I look at the keyboard more than the screen when typing. I had just done that when the loss occurred. so I had a bunch of random changes applied to Lightroom that I was trying to back out. Dont know if that had anything to do with it. Thanks again for your help
Ah, that could explain a lot. Not sure exactly what you did there, but there are many keyboard shortcuts tied to even non-modified keys. So I take back the "corrupt catalog" explanation and go with the "unknown number of applied keyboard shortcuts in unknown order results in undesired effect" explanation instead. Backups are not always there to protect us from system failure, but from our own mistakes as well.
Whether or not it is too easy for something like this to happen is a moot point. This kind of thing can happen in any application and happens to me all the time when I use a web browser. I think I'm typing in a box, next thing I know I've gone back several pages in my history.
Hey Brett - Thanks again for your help - I really appreciate it. And I dont want to take us down a rathole here, but saying 'it happens all the time' isnt an excuse. It doesnt happen, for example, in other applications. If I make a mistake on page 54 of a PowerPoint deck by not selecting the right object, I don't lose the whole deck. I know that Lightroom isnt Powerpoint, and I'm sure you consider the UI better. But really, I'm sure that lots of people make that mistake. I know that I made an idiotic mistake, but isnt it Adobe's job to make their applications idiot-proof? I'm sorry, but 'that's the way it is' isnt a good response. Thanks again for the help on the original problem
Of course you are right!
The only thing which MAY result in only a few pages left in a book is if you have selected pages and deleted them.
Everything else I call a bug. Unpardonable in a mature software product.
Which the book module in LR 4.1 still is not...
Don't use it if you value your time & effort.
Stick to the proprietary software of your preferred printing agency and you will have another step in your workflow, but many more layout options and usually something pretty reliable.
same thing happened to me last night at 3am just as I wasfinishing up the last pages in my 52 page family book I did not expect to run in to a problem like this from Adobe........ Book saved, lost all pages yet the pictures had the number above indivcating that they are beeing used in a book. So frustrating.
I tried everything I could think of to find my book, including all the suggestions from this forum, nothing worked. I had no choice but to start from scratch again the next day and rush to finish it. Still I am going to miss the very importatnt deadline of the actual birthday
I've had the same problem happen numerous times now, even after I updated to 4.1.
Though it does seem to corrolate with text being inputted into my book.
Soon as I started doing that, everything started to reset and dissapear.
To try and avoid this though I even created duplicates of my working book to avoid loosing it but they all came back as a blank template!
All the photos still say they are placed though. This is a massive bug and has wasted a good many hours of work.
It would be good to be able to save the book layout itself externally as a file type to avoid this.
The collection of photos stay within the book file itself. The book itself doesn't dissapear...
But all layouts made dissapear and revert back to the default
As if I'm going to backup my catalogue everytime I progress in a book.
Even if I did have a backup of the catalogue with the book still in it...there is no point to continue to work in the module if I am destined to loose it at some point.
It's a bug that needs to be fixed....clear and simple. Let us know when it has.
I've had to resort to exporting and using inDesign to lay everything out.
The same for me. The books as collections are still there, the added photos are in the collections (I can see those in the bottom panel), but the books are empty. LR v4.1 cleared all the contents. I lost the layouts and all the text I wrote. Now, I can see empty covers and two empty pages. That's all.
I have a week old backup, so I can recover some parts, but I lost everything what I did in the last 7 days (LR offered a backup after emptying my books).
I think the 'create backup after every modification' (I can say every day) is not a solution. The bug is still there in the LR v4.1, please solve it.
Itsmeriz and daphot, it sounds like you are describing two different behaviors:
In order for us to fix this, we have to be able to reproduce it exactly on our side so we can find the flaw in the code. If different people are encountering different problems, it suggests not a product bug but glitch encountered on an individual's computer due to a possibly corrupt catalog file or preferences.
Can you both post screen shots of how things look now to compare?
No I only get the cover and two pages as well. If you want to replicate the bug try making multiple pages and input and decent amount of text on each one. Play around also with the adjustments to the text as well. Soon as I started working with text this happened.
I think it would take a long time and a lot of luck for Brett to replicate the problem! I have experienced it a number of times, and it occurs rarely and without an obvious pattern. As Brett requests, please post screenshots.
Also, make sure the filmstrip is visible in the screenshots. Do the thumbnails have a little number showing how often the picture is used in the book?
I agree, it will be so bit hard and difficult to find the source of the problem. I wrote a PM to Brett about the screenshot, but I don't think it would help him, because the books look exactly the same when you start a new book (without using Auto layout). There are empty covers and 2 empty pages. As the books are empty, there aren't little numbers above the thumbnail photos, because the photos aren't in the books themselves. They are in as collection, but not used on any pages (because the books are empty).
And what it really interesting, I had two unfinished books. I worked on one of them, I moved a processed photo into the book I actually worked on and in the Library module when I clicked on the 'open book' arrow, LR switched to the Book module, opened the book, but it was completely empty (like when you start a new book). And when I clicked onto my another unfinished book, that was empty too! I did not do any modification in this second book, but LR emptied it too which is not good at all.
You sure there are no numbers, even when you make th filmstrip bigger? If so we could have two separate errors. I get the same default pages as you, but in the filmstrip there are numbers so it looks like the pictures are still allocated to the page.
The numbers showing the allocations to the page are there still initally once the bug occurs, but they eventually dissapear once the 'book' realises that none of the pages have any photos now. Like I said using text was the only factor I could see that made the error occur. Can anybody say they weren't using text in their photobook and this happened still? double
This image attached is an example of what I would have had done on a page before it crash and lose everything
I'd have maybe 10 double page spreads like this. Always using that 2 image and 1 text box layout on one of the spread pages.
I believe it occured when I perhaps went to the develop module to edit a photo and come back.
When this happened the screen would go blank and I wouldn't be able to see anything in the book module, not even a blank layout. Just all the tool/menu bars around.
I would then have to restart lightroom and when it openned back up all books would revert to default state.
I'll do some testing along the lines of using different styles of text, see if I can recreate. If text is the root cause, I would suspect it's tied to a specific font (as opposed to using a certain size or other text attribute). Anybody using non-system standard fonts?
My experience mirrors Itsmeritz. I cannot say for sure that it was on a page with 2 images and a text box. But it's something with text for sure. As I described earlier, I hit a bunch of keys thinking that I selected inside my text box when I hadnt, so because of the smart key features I cannot say that I was using or not using any specific font.
Just to go back to a few points from previous discussions. First, someone asked why they would keep using it if they were doomed to losing the book. I dont thoink that's true. It seems like only a few people arer losing work, so if you're careful, you should be OK, or only minimally affected. Second, on backing up catalogs, I dont think anyone is suggesting that is a solution, but it can minimize the damage. I have my catalog set to ask me if I want a backup every time I exit Lightroom. If I havent done much work, I just say no, but if I have done a significant amount I back it up. You should act under the assumption that you will have a hard drive failure at some point, so why take the chance. It allowed me to only lose work that I did in 1 session when it happenned to me.
Colin, careful or not why would I even risk to use it if it might happen? No body wishes to do hours of work to lose it all.
Alright backing up every time I close can minimise the issue but it’s not efficient at all. But thanks for the suggestion I’ve changed my setting.
John I did duplicate the book to try and save it but all books become blank/default when this bug occurs. So it’s not a solution.
In my case, duplicating the books would not help, because I lost the content both of my 2 existing books. Not only that one I worked on, both ones.
I started to backup my catalog more regularly to protect my works.
Sharad, the product manager for Lightroom, has just posted a new blog entry on this book issue. It includes specifics on what can cause it and how to avoid it. The team has tracked down a reproducible set of steps that can be used to nail down a fix in a future update to Lightroom 4.
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