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PDFs appear faded in Creative Cloud

May 22, 2012 3:16 PM

Tags: #sharing #cloud #creative_cloud

I like to share my pdfs with my client, but they appear very faint and faded in the cloud and dont represent the  true full colour.

 

These are fine when you download the original pdf, but it doesnt look very professional in the creative cloud preview where we would like to encourage our clients to view and comment in.

 
Replies
  • Currently Being Moderated
    May 23, 2012 3:24 PM   in reply to Billygunn111

    I am not seeing this. Attached image is a side-by-side comparison of a png in Preview and the pdf preview in Chrome.

     

    Which OS and browser are you using? Would you post a screenshot, or email me one at kenrice@adobe.com?

    Attachments:
     
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    May 23, 2012 3:39 PM   in reply to Ken G. Rice

    Ken,

     

    I'm also seeing this and I think it has something to do with PDF color space.

    All my CMYK PDF document previews are washed out, but RGB ones are fine.

     

    ccPDFpreview.jpg

     

    Hope that helps.

     

    --

    Marijan (tomaxxi)

    http://tomaxxi.com

     
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    May 23, 2012 3:45 PM   in reply to Marijan Tompa

    Thank you both. We will work to resolve the issue.

     
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    May 23, 2012 3:57 PM   in reply to Billygunn111

    Billy,

     

    Is your PDF in CMYK color space?

     
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    May 23, 2012 4:30 PM   in reply to Billygunn111

    Thanks for confirming. So, I'm right.

    CC have problems with creating previews from CMYK PDF documents.

     
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    Jun 6, 2012 10:53 AM   in reply to Billygunn111

    If I rememeber correctly, Bridge has the same issue when it comes to displaying Press Quality Pdf's. I think it has something to do with them being CMYK instead if RGB

     
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    Sep 2, 2012 2:42 PM   in reply to Billygunn111

    I'm writing here from September 2, 2012 and the faded PDF from the CMYK colorspace is still an issue.

     

    I can convert to RGB and my color version looks good but, in the case of this particular file, the black and white version of the color ad I am proofing to my client is still faded.

     

    Like Billy.Gunn has pointed out, Creative Cloud, as it stands, is useless as a client proofing and commenting platform which is what I would primarily use it for.

     

    So here's a suggestion: Add a Creative Cloud preview option when generating PDFs from ALL Adobe print applications. It would simply present the PDF as it appears on screen regardless of colorspace.

     

    It would be great to hear from Adobe on this.

     
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    Sep 15, 2012 2:54 PM   in reply to Billygunn111

    Thanks for the tip Creative-Impact…

     

    But nothing changes between all the different types of PDFs for me. My file is still washed out.

     

    I have submitted my suggestions to Adobe's feature request, but nothing.

     

    It appears Adobe is working on it, maybe a fix will come soon. But I'm still paying $50 a month for something that doesn't work the way it should. I went this route instead of purchasing the software outright for the Creative Cloud service.

     
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    Oct 24, 2012 10:25 AM   in reply to Billygunn111

    @www.creative-impact.co.uk - This issue has now been fixed. The image preview of the PDF should no longer looked washed out. You will need to re-upload the file to see the correct preview.

     
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