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After downloading and installing CS6 Master Collection trial, I cannot open any program. I receive the following error: Adobe (Name of Program) - Application Error The application was unable to start correctly (0xc000007b). Click OK to close the application.
Upon booting my PC I receive the following error: CS6ServiceManager.exe - Application Error - Unable to start correctly (0xc000007b).
I have uninstalled the trial and ran the Adobe clean-up tool. I then deleated and re-downloaded the Master Collection Set-up file to do fresh install.
No luck- same errors.
Anyone have an Idea how to fix this?
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Once again check if you have any adobe application installed, if you have remove it and then try the below steps :
Turn off User Account Control : http://helpx.adobe.com/x-productkb/global/disable-user-account-control-uac.html
Restart Windows in a modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html
Hope that Helps!
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I do have other Adobe products installed (CS5.5 Master Collection, RoboHelp, Captivate, Lightroom, Presenter and Acrobat X) but I'm not about to uninstall them only to find out that when I reinstall them they won't work. So uninstalling them is a non-starter. I'd rather wait for CS7.
However, I uninstalled the CS6 Master Collection trial for the 5th time, ran the clean-up tool, followed the advice above, reboted, ran set-up as administrator and rebooted after the install only to find the same problem
Bottom line is that CS6ServiceManager.exe is not installing.
Any more advice would be appreciated.
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Notice that no one supplies any responses after this stage.
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Tsjanith you have responded to two fairly old discussions. If you are not seeing a resolution then I would recommend posting a new discussion. If you are facing errors when launching Photoshop then please post the details of the errors you are receiving in the Photoshop General Discussion forum.