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Fishbine2
Fishbine2
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phonegap build service: "looks like we are having some server troubles"

May 18, 2012 9:03 PM

Tags: #server #connection #trouble #phonegap

When I select Phonegap build service (site/Phonegap build service/Phonegap build service) for a new project, I get a message bout there not being a settings file for the project. When I choose "Create a new project" and press continue, there is a wait and then the message: "looks like we are having some server troubles." This has been happening for three days now, so I am starting to suspect there is something more that server troubles.

 

- I can log into my phonegap account using the same Adobe ID Dreamweaver is configured to use, so I don't think it is some kind of id/pssword issue

- Dreamweaver is successfully FTPing to my server, so it's not an internet connection issue

 

Does anybody have a suggestion for how to rectify this problem?

4406 Views   20 Replies   Latest reply: Marketing15, Nov 1, 2012 1:59 PM
 
Replies
  • lybarrondo
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    1. lybarrondo,
    May 30, 2012 1:49 PM   in reply to Fishbine2
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    I see that you are getting about as much help as I am on this problem. The only suggestions that I have found on solving the problem involved turning off firewalls, but that hasn't worked for me. 

     
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  • lazmattlabs
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    2. lazmattlabs,
    May 30, 2012 11:20 PM   in reply to lybarrondo
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    Same problem here, theres a kookie work around for premium partners of business catalyst at the moment so maybe PGB has the same problems, pity it looks so good in the videos

     
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  • lybarrondo
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    3. lybarrondo,
    Jun 6, 2012 5:56 PM   in reply to lazmattlabs
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    No response from Adobe on this one.  I guess it only works in the marketing vids.  Nice!!

     
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  • asmithjax
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    4. asmithjax,
    Jun 28, 2012 5:16 PM   in reply to Fishbine2
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    On this post, there are some log files to look at http://forums.adobe.com/message/4507074#4507074 .  One of mine said I had a misformed config file.  I fixed it and connected to phone gap right away.

     
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  • LaurieFrick
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    5. LaurieFrick,
    Sep 2, 2012 2:17 PM   in reply to Fishbine2
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    Same issue, we get 'server trouble' message when attempting to initiate site build for dreamweaver cs6. It accepts my adobe id and then won't connect for naming the new application. I went to help--> update, and my application for windows was up to date. Also having same problem on Mac Lion.

     

    Frustrating. Time waste. Adobe....please.

     
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  • David_Powers
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    6. David_Powers,
    Sep 2, 2012 4:02 PM   in reply to LaurieFrick
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    Your Adobe ID is not sufficient for logging into PhoneGap Build. You need to set up an account on the PhoneGap Build site.

     
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  • LaurieFrick
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    7. LaurieFrick,
    Sep 2, 2012 6:36 PM   in reply to David_Powers
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    Yes, have a logged into the phonegap build site, and uploaded a little 'hello world' sample, and it recognizes me.So, yes, I have a logon with phonegap. I think it might be that I don't have sufficient new site built and index pages started. Confusion is that several tutorials say FIRST go to the site --> phonegap build service and create a site. I think Adobe might be missing some basic 'how-to' with CS6. I've used earlier versions of dreamweaver, but never for mobile apps.

     
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  • David_Powers
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    8. David_Powers,
    Sep 3, 2012 3:38 AM   in reply to LaurieFrick
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    LaurieFrick wrote:

     

    Confusion is that several tutorials say FIRST go to the site --> phonegap build service and create a site. I think Adobe might be missing some basic 'how-to' with CS6.

     

    Basically, the PhoneGap Build process goes like this:

     

    1. Create an account at https://build.phonegap.com/.
    2. In Dreamweaver CS6, create a new site. The site must contain only files that are part of the app. There should be nothing else, because Dreamweaver uploads everything in the site root to PhoneGap Build.
    3. Create an HTML page called index.html, and include the following script tag in the <head>:

      <script src="phonegap.js"></script>

      You don't need a copy of phonegap.js in your local site, but the <script> tag is required to make use of the PhoneGap API in your application.
    4. Build your app by adding a style sheet, content, and JavaScript.
    5. When you're ready to compile the app, go to Site > PhoneGap Build Service > Phone Gap Build Service.
    6. Log into PhoneGap Build, using your account credentials.
    7. If it's a new project, Dreamweaver tells you that a project settings file wasn't found. Select Create New Project, and click Continue.
    8. Dreamweaver automatically uploads the files from the site, and starts building the app, which you can download once done.

     

    Each app needs a file called config.xml. If you haven't created one, Dreamweaver creates a boilerplate one for you, which you need to edit and then rebuild the app. Details of how to create config.xml are in the docs on the PhoneGap Build site.

     

    I created a series of videos explaining the process from start to finish in my Dreamweaver CS6 New Features course. The course isn't free, but it's relatively inexpensive and might help you if you're still stuck.

     
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  • LaurieFrick
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    9. LaurieFrick,
    Sep 3, 2012 4:05 AM   in reply to David_Powers
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    Thank you, stay tuned. maybe the process from cs5.5 initiated the configure app framework first and then online tutorials for cs6 still suggests that first. I'll work thru the steps, the error message is very confusing...it sounds like it means you're not trying to link with a proper configureation, rather than the server is busy. We'll watch your tutorial online, the only one of yours I initially found was just a few minutes long. i'll come back to you later today. thanks again.

     
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  • David_Powers
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    10. David_Powers,
    Sep 3, 2012 4:25 AM   in reply to LaurieFrick
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    The process for building a PhoneGap app in CS6 is completely different from CS5.5.

     

    In CS5.5, you needed to install the Android SDK or connect to XCode on a Mac. In CS6, there's no need to install anything. It's all done by the PhoneGap Build service online. However, you do need XCode on a Mac to generate a signing certificate for iOS (that's a restriction imposed by Apple).

     
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  • LaurieFrick
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    11. LaurieFrick,
    Sep 3, 2012 5:05 AM   in reply to David_Powers
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    helpful, thanks. Paid tuturials on lynda.com and marketplace.tutsplus.com are using proceedures for cs5.5 and 'billing it' as cs6. Will help when more clear tutorials for dreamweaver and phonegap cs6 are available, we'll look at yours.

     
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  • varun r ramani
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    12. varun r ramani,
    Oct 2, 2012 11:40 AM   in reply to David_Powers
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    i did the same things you mentioned here but am still having the same problems. please help. the application is up-to-date.

    i f choose phonegap buld app it directly goes to the build tab. the problems occurs only when i select create a new project option.

     
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  • varun r ramani
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    13. varun r ramani,
    Oct 2, 2012 11:50 AM   in reply to David_Powers
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    after following the above steps i am still facing the same problem. please help.

     
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  • srmurrayst
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    14. srmurrayst,
    Oct 31, 2012 12:51 PM   in reply to Fishbine2
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    Same issue.  In Dreamweaver CS6, I've been doing builds daily for the past month.  Connected fine to Phonegap through Dreamweaver this morning.  Suddenly, this afternoon, Dreamweaver asked from my login and psw.  When entered, Dreamweaver set dialog box stating "Looks like we are having server troubles.  Please try again".  Logged off, restarted Win 7, logged in.  Same problem.

     
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  • The_Guiguy
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    15. The_Guiguy,
    Nov 1, 2012 7:46 AM   in reply to Fishbine2
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    Same issue here. It used to work fine.

     
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  • ilsescheys
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    16. ilsescheys,
    Nov 1, 2012 8:09 AM   in reply to Fishbine2
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    I also have this problem "Looks like we are having server troubles. Please try again".

    Yesterday it worked fine.

    Today I wanted to improve my app but I can't build it.

    I hope someone can find a solution soon.

     


     
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  • josh.leigh
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    17. josh.leigh,
    Nov 1, 2012 11:58 AM   in reply to ilsescheys
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    Just wanted to chime in that I, too, have been receiving the "Looks like we are having some server troubles. Please try again." message when trying to log in to PhoneGap Build through Dreamweaver CS6.  Problem started yesterday afternoon (10/31/2012), but has remained through today as well. 

     

    No solution as of yet, but "glad" to see it's not just me. Perhaps something is going on at the PGB/Adobe side of things.

     
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  • Marketing15
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    18. Marketing15,
    Nov 1, 2012 1:47 PM   in reply to Fishbine2
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    ^^^^What Josh said^^^^

     
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  • Jon Fritz II
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    19. Jon Fritz II,
    Nov 1, 2012 1:54 PM   in reply to Marketing15
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    Just to offer up some info, Phonegap does have it's own forum that deals with issues like this regularly...

     

    http://community.phonegap.com/nitobi/products/nitobi_phonegap_build

     

    Looks like an across the board issue with the SSL certificate they use not cooperating with the DW extension?

     

    http://community.phonegap.com/nitobi/topics/cant_log_into_phonegap_bui ld_from_dreamweaver_cs6

     
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  • Marketing15
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    20. Marketing15,
    Nov 1, 2012 1:59 PM   in reply to Jon Fritz II
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    Thanks Jon!

     
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