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Kieran P Egan
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Acrobat X Pro Config Error 130:11

Jun 7, 2012 7:26 AM

Hello,

 

I've now un-installed & re-installed Acrobat X Pro a couple of times in order to get over the issue of Config Error 130:11 - which causes the application to quit (see link to original thread below).

However, I cannot afford to do this continuously - where do I go from here?

 

Thanks,

Kieran

 

http://forums.adobe.com/thread/1013013?tstart=30

674 Views   3 Replies   Latest reply: David Kastendick, Aug 27, 2012 11:48 AM
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  • David Kastendick
    3,218 posts
    Apr 7, 2010
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    1. David Kastendick,
    Jun 8, 2012 9:41 AM   in reply to Kieran P Egan
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    Hi there,

     

    The workaround we have right now is to:

    • Launch any other CS6 product (such as Photoshop or InDesign)
    • It will pop-up trial screen at launch.
    • Click on License this software and restart subscription.
    • Launch Acrobat X after this. It should launch fine

     

    Our engineering team is working on getting a permanent fix available for this issue.

     

    I'm sorry for the inconvenience!

     

    -David

     
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  • JackIvy
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    2. JackIvy,
    Aug 27, 2012 7:35 AM   in reply to Kieran P Egan
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    David.  That's a really poor solution.  I'm having the same issue on August 27th.  Has this problem been fixed?  I just downloaded Adobe Reader X.  It works to get somethings read, but I'd still a fix for th real issue at hand.

     
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  • David Kastendick
    3,218 posts
    Apr 7, 2010
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    3. David Kastendick,
    Aug 27, 2012 11:48 AM   in reply to JackIvy
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    Hi Jack,

     

    Try the steps outlined here: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

     

    -David

     
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