Adobe Community: What has happened to "Help" in Photoshop CS4?

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1. Manish-Sharma,

Jun 7, 2012 4:05 AM in reply to rogerstowell

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What happens when you click on the "Help" , please elaborate ?

What exactly you are looking for?

Also what's your OS ?

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2. rogerstowell,

Jun 7, 2012 4:25 AM in reply to Manish-Sharma

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Hi there

Up to a few weeks ago, if I clicked on the "help" button on PS CS4 it would

open an overall description of all the functions of the tools, etc. When I

now click on the same button I am led to an Adobe online page that leads me

in turn to this forum. What has happened to the simple "help" system? I was

trying to upload a font into PS CS4.

Roger Stowell

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3. Mylenium,

Jun 7, 2012 7:20 AM in reply to rogerstowell

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All your issues with the help aside, you don't import fonts. You simply install them to your system font folder.

Mylenium

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4. Preran,

Jun 7, 2012 8:09 AM in reply to Mylenium

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Hi rogerstowell,

Not quite sure about what the problem is with your help, but you could download a PDF file of the Help content from

http://help.adobe.com/archive/en_US/photoshop/cs4/photoshop_cs4_help.p df

Thanks,

Preran

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5. rogerstowell,

Jun 7, 2012 9:58 AM in reply to Preran

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That's cool - many thanks for that. I still don't understand why they

changed a good system.

Roger

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6. BALawson,

Aug 7, 2012 11:33 PM in reply to Preran

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Preran, the OP's "problem" is the same as mine, and everybody else who has, for several years now, been able to go directly into help pages from Photoshop. Apparently Adobe has turned off the online help. No reason for this, other than to make the software less useable and drive more people to upgrade to a newer version. If I'm wrong, I stand corrected...

FHPhotog

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7. Chris Cox,

Aug 8, 2012 12:14 AM in reply to BALawson

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In CS6, the online help is the default -- and you can even get rid of the Help Viewer and use your web browser (but that's a preference you'll have to change).

But it sounds like the help for CS4 got moved somewhere, or removed in favor of newer versions. We'll have to check on that.

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8. rogerstowell,

Aug 8, 2012 12:20 AM in reply to BALawson

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I don't think you're wrong. it's not right to force people to upgrade from

a perfectly good set of software by removing essential pieces of that

software.

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9. rogerstowell,

Aug 8, 2012 12:22 AM in reply to Chris Cox

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Nit picking - you know full well that there was a simple help system,

listing all the tools etc, on the options bar which did not entail going

from page to selling page in Adobe's on line maze to find the answer to

your question.

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10. Noel Carboni,

Aug 8, 2012 7:30 AM in reply to Chris Cox

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Chris Cox wrote:

In CS6, the online help is the default -- and you can even get rid of the Help Viewer and use your web browser (but that's a preference you'll have to change).

Chris, please help me out here... I don't ever remember seeing a Help Viewer application in Photoshop CS6... Where's that preference you mentioned?

-Noel

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11. aprey,

Oct 20, 2012 2:53 PM in reply to rogerstowell

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I am having the same issue with Photoshop/CS5! Having been away from any Photoshop work since June, I just sat down to review how to edit text. Boy am I pissed that I can't access the "user manual" help, which I have found to be some of the best software help out there! The change must have happened in the last few months.

What is EVEN WORSE is when I do click on any "text" articles found via search, they take me to a nearly BLANK screen! The only things showing are a useless, tiny search box that doesn't work, and a survey window that pops up and says "How useful did you find this?" UH, a nearly blank screen is NEVER useful - seriously?

I'd love a link to CS5 Photoshop user manual so I can go back to getting exactly the information that has helped me in the past.

BAD, BAD move, Adobe. You software companies just can't leave well enough alone - you "broke" something that I thought was a very helpful feature. It wasn't broke - why did you have to mess with it?

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12. BALawson,

Dec 13, 2012 6:32 PM in reply to Chris Cox

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Chris, this was seven months ago, and nobody has checked on this yet?

FHPhotog

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What has happened to "Help" in Photoshop CS4?

Jun 7, 2012 3:27 AM

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