I'm trying to email my files to myself from within Adobe Ideas, but I'm not receiving the emails. I checked my spam, and they aren't there. Why aren't I receiving them?
I am not yet clear as to why you would not be receiving the email but would like to ask a few questions to try to assist.
Can you confirm the Adobe Ideas version that you are using? What email client you are using? Also, are you sending and receiving other emails from this client? Is the "Ideas" email in your "Sent" folder?
The ability to email your "Ideas" is an important feature and I am hopeful that we will be able to resolve the issue that you are having with the additional information from you.
Adobe Ideas - Quality Engineering
Thanks for your response, Kim.
I'm trying to send the ideas files directly from the Ideas application on
my iphone to my gmail account. I've had no problems otherwise sending and
receiving emails from my gmail account. The files are not appearing in any
of my other gmail folders (including my sent folder). I'm using Adobe Ideas
Version 2.0 (29770).
I appreciate any help you can provide.
Thanks for your info. In order to isolate the issue, could you please try the following things?
You can send these info to me (firstname.lastname@example.org) directly if you prefer.
Adobe Ideas - QE
Europe, Middle East and Africa