Skip navigation
david.ivanov
david.ivanov Calculating status...
Currently Being Moderated

Illustrator CS6 bug

Jun 7, 2012 9:31 PM

Tags: #illustrator #adobe #bug #shadow #glitch #gray #cs6 #wall

Hello,

 

Just installed the trial version of the new Illustrator CS6 release and what do I find... some very strange behaviour from the app.

 

Okay so basically all is well until I try to drag or interact with any object... a wall of gray just shadows the whole area of the screen to the right of the cursour. The gray mass would only dissapear if I pan the artboard or zoom in or out

 

What the heck is going on?

 

My system info:

Illustrator CS6 64bit version

Windows 7 64bit

i7 2600k

Nvidia 9 series

16gb RAM

 

Check this screencap

https://dl.dropbox.com/u/4029876/Ai_CS6_graywall%20glitch.jpg

1723 Views   8 Replies   Latest reply: david.ivanov, Jun 15, 2012 8:22 PM
 
Replies
  • Mathias17
    439 posts
    Feb 20, 2012
    Currently Being Moderated
    1. Mathias17,
    Jun 7, 2012 9:58 PM   in reply to david.ivanov
    Report

    Wow. Odd.

     

    Tried updating your video card drivers?

     
    |
    Mark as:
  • Mylenium
    Currently Being Moderated
    2. Mylenium,
    Jun 8, 2012 1:50 AM   in reply to david.ivanov
    Report

    As Mathgias said, try updating your graphics driver. That's just garbage accumularting because the window is not properly refreshed - a miscommunication of the app with Windows and the graphics driver.

     

    Mylenium

     
    |
    Mark as:
  • david.ivanov
    Currently Being Moderated
    3. david.ivanov,
    Jun 8, 2012 6:36 AM   in reply to Mylenium
    Report

    Okay guys, thanks for the tip.

     

    Latest drivers are on... and still the same problem.

     

     
    |
    Mark as:
  • Cale Hernandez
    Currently Being Moderated
    4. Cale Hernandez,
    Jun 15, 2012 6:59 AM   in reply to david.ivanov
    Report

    I'm having a similar issue but it's not the wall of gray. I'm getting lines and blocks of gray. Our photographer is getting the same thing on a different computer and chipset. We are both running intel macs. Here's a screenshot. I really really hope they fix this because I just ordered updates for CS6 and would hate to have to use CS5.5.Screen Shot 2012-06-15 at 9.55.47 AM.jpg

     
    |
    Mark as:
  • Cale Hernandez
    Currently Being Moderated
    5. Cale Hernandez,
    Jun 15, 2012 7:08 AM   in reply to Cale Hernandez
    Report

    As you can see, it gets to the point where Illustrator is unusable.

    Another-Shot.jpg

     
    |
    Mark as:
  • Mitchell.Lewis
    Currently Being Moderated
    6. Mitchell.Lewis,
    Jun 15, 2012 12:56 PM   in reply to Cale Hernandez
    Report

    Exact same problem, I haven't found a solution yet.

     

    OSX 10.7.4

    2x2.66GHz 6-Core Intel Xeon

    ATI Radeon HS 5870 1024MB

     
    |
    Mark as:
  • Frank Heller
    Currently Being Moderated
    7. Frank Heller,
    Jun 15, 2012 4:29 PM   in reply to Mitchell.Lewis
    Report

    Mitchell.Lewis wrote:

     

    Exact same problem, I haven't found a solution yet.

     

    OSX 10.7.4

    2x2.66GHz 6-Core Intel Xeon

    ATI Radeon HS 5870 1024MB

    Same problem, same hardware, different OS: 10.6.8.

    It isn't your video driver. It's Illustrator CS6. This thing really got pushed out the door early. You won't find a solution until Adobe addresses it.

     
    |
    Mark as:
  • david.ivanov
    Currently Being Moderated
    8. david.ivanov,
    Jun 15, 2012 8:22 PM   in reply to Frank Heller
    Report

    Wow, I am shocked to see that I am actually not the only one with that issue... Thanks a lot guys for pitching in, now the ball is with Adobe to patch this.

    Phew, I am glad i only downloaded the trial version to find about this bug!

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points