First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?
JW
No luck wioth AntiVirus diable, though I did begin to notice this after update to new version of ACR (not sure if that's relevant).
Any interaction (mouse click, keyboard arrow movement to next image, right click to open ACR) causes delay - about 6 seconds - then not repsonding message - then it evetually clears (seems to also depend on amount of images in folder).
You say it worked well the fist week. What have you added, changed since then. Major updates, software, hardware additions?
Also, check you space on HD. Should have 10-20 % free space to work well.
Do you have seperate drive for cache? If you have HQ thumbs enabled and save 100 % previews that can eat up a lot of space in a weeks time.
johnwelshphotophilly wrote:
First week or so of using Bridge CS6 all went well, now having lots of slow downs/freezes/delays that eventually clear up (when browsing a folder of files). Once I'm able to open a file in ACR performance is fine, but this is making Bridge unsuable for workflow. Is this a known problem and is a fix coming?
The cache drive location porobably has nothing to do with problem. Many users have a seperate physical drive that they use for PS scratch disk and cache storage and in that case sometimes they are amazed at how much space it can use.
Back to original post. The slowdowns/freezes/delays you see it that when browsing files in bridge? If so, do you see the arrow spinning in lower left corner indicating files are being indexed? If so this can cause Bridge to freeze until it makes progress.
You say once you open a image in ACR it is fine. This is a seperate program so in reality you are not in Bridge anymore.
Found error repoting in App tab...nothing else but this regarding Bridge.
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0
Problem signature:
P1: Bridge.exe
P2: 5.0.0.399
P3: 4f5ec28e
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:
Attached files:
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: 92bc5f73-aea9-11e1-a3c1-bcaec562d468
Report Status: 1
Might google this and see if anything makes sense. Here is one link http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/e2 8d71ae-8fc8-437d-801b-c8d87d3251de/ that give the same report.
MS responed but no solution offered. Might try the suggesitons however.
I've had the same issue with windows 7 x64
Bridge CS6 (32 bit and 64 bit) hangs when opened for 20-30 seconds. Every operation after that (even clicking on the file menus) results in the same delay.
More than one operation (ie clicking on an image then trying to navigate to a folder) causes teh window to "white out" and show a "not responding" status in the title bar.
Mini-bridge in photoshop is the same.
I've tried updating the app, disabling scripts, editing ACR settings, running as admin, checking temp file paths, disabling antivirus/anti-spyware, checking firewall settings, pulling out hair, doing a rain dance, voodoo dolls and uninstalling/cleaning/re-installing the suite (production premium trial)
No effect at all
Bridge CS6 sucks right now. Please fix it Adobe
Please?
I use CS5.5 as it is and bridge is an essential part of my workflow.
I have managed to figure out a work-around though. I run the program in compatibility mode for Windows Vista (any version) and it runs fine ![]()
Inakretep wrote:
Bridge CS6 sucks right now. Please fix it Adobe
Please?
I know the pain of buying a program and then not having it work. But for Adobe to fix a problem it must first be identified. Then it must be reproduced on Adobe's computer so fixes can be written and tried. And it looks like you have tried everything I can think of.
At this point all that is known is that the program does not work on a least 2 machines. It could be something in the OS that is not playing fair as in AppHangTransient.
Inakretep, do you also have AppHang Transient error?
If you narrow down problem be sure to post back.
Sometimes weird problems are solved by establishing a new user account. You might try this, as sounds like everything else has been tried.
Here is a link on how to http://helpx.adobe.com/x-productkb/global/create-local-administrator-a ccount-windows.html
I just started having freezes with Bridge CS6 and Win 7 after the recent CSXS updates, but found that the Vista compatibility trick mentioned here work. Bridge was actually hung in the background and as soon as I applied the compatibility mode it immediately responded.
This is what worked: I re-installed CS4 and use that Bridge. Of course I need to change the "file extension associations" to CS6 from CS4. Works great...feels like a weight has been lifted off. Hey you people are more helpful that Adobe Support - pretty much a waste of time, but hey I got a case number!...thanks much..........
HP Laptop, Windows 7 64bit.
Standard McAfee Total Protection installed and active.
370Gb+ free HDD.
Run Bridge CS6 64bit in compatibility mode for Windows Vista (Service Pack 2).
Preferences:
'Keep 100% Previews in cache' unchecked
Cache Size to maximum
Compacted Cache
Purged Cache
Removed unsed Start Up Scripts.
All working fine now, speed comparable to earlier versions of Bridge.
Didn't do any uninstall or re-installs.
Didn't create new Windows users.
At last, I can now start using Bridge again.
I have been having exactly the same problems as this and have given up on using bridge until I read this. I have set mine to run in compatibility mode for vista (service pack 2) and am delighted that it is running perfectly normal now. Thank you so much for this workaround. I find it amazing that Adobe haven't addressed this problem after the length of time people have been having severe problems using it. Poor show Adobe.
I have been having problems with Bridge freezing for the past week. When I selected a thumbnail with the mouse it responded immediately. If I use the mouse to select a different file it responds immediately. If I use CTRL or SHIFT and try to select multiple files there is a delay of 3-5 seconds before it selects them.
I just tried changing the compatability mode to Vista as suggested above, and it has fixed it. I'm on Windows 7. I had tried everything else, and was finding it extremely frustrating. Why does the compatability mode make a difference?
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