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Vautho
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Stuck in non-functioning develop module

Jun 9, 2012 5:00 PM

Tags: #develop #lightroom4

Originally I downloaded the trial version of lightroom 4. Purchased serial number from adobe so I have no disc but I am registered. When 4.1 was released I installed that and everything worked well for several days. Then the develop module started hangin up. Lots of time with the spinning disc. Now 4.1 is stuck in develop and will not fully load. Lightroom freezes up and I must control alt delete to get away from the dead screen. Should I uninstall and reinstall?

 

Any help will be appreciated.

 

Thanks, Vaughn

1315 Views   13 Replies   Latest reply: Vautho, Jun 14, 2012 8:59 AM
 
Replies
  • Victoria Bampton
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    1. Victoria Bampton,
    Jun 10, 2012 6:38 AM   in reply to Vautho
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    Trashing the preferences and/or trying a clean test catalog would be a good first troubleshooting step.  Which operating system Vaughn?

     
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  • Vautho
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    2. Vautho,
    Jun 10, 2012 2:24 PM   in reply to Victoria Bampton
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    Windows 7.

     

    In pure frustration as I tried to start LR4 up during the initial phase, as

    it was floundering in develop mode, I multi-clicked on the red x. LR bumped

    out of the stuck develop and loaded correctly in library mode. From there I

    was able to move into and out of develop for several hours. When I finished

    the sessions I did a complete shut down. Restarting  and attempting to move

    back into develop it hung again.

     

    I will thrash the preferences and  try a new catalog. Thanks for the reply.

     

    Vaughn

     
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  • Vautho
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    3. Vautho,
    Jun 10, 2012 2:32 PM   in reply to Victoria Bampton
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    Looking to trash not thrash my preferences  I found file handling was set

    to RAW 4.6. I upped that to 7.1 and moved right into develop mode.

    Hopefully that was it. By the way you might be one of the folks I look up

    to for digital skill. I almost panicked when I saw your name in my inbox.

     
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  • Victoria Bampton
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    4. Victoria Bampton,
    Jun 10, 2012 11:21 PM   in reply to Vautho
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    LOL  No need to panic, I'm very friendly! 

     

    A clean catalog is just a troubleshooting step, to decide whether it's a catalog problem or a global problem, so don't worry, it's not a suggestion to start again.

     

    File handling - I'm assuming that's the DNG setting in preferences?  That's unlikely to change anything.

     

    Try trashing the preferences (if you need instructions, just ask) and see if that solves it once and for all.  It may.  If it doesn't, then try a test clean catalog to see if it happens in there.  That'll give us extra clues.

     
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  • Vautho
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    5. Vautho,
    Jun 11, 2012 1:33 PM   in reply to Victoria Bampton
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    Hi,

     

    Changing the RAW from 4.1 to 7.1 took care of the problem. Opening develop

    is smooth and moving into CS6 while slow is flawless. Thanks so much, Vaughn

     
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  • Vautho
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    6. Vautho,
    Jun 11, 2012 3:10 PM   in reply to Victoria Bampton
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    From the pinnacle of digital happiness to the depth of despair. You were

    right about the DNG in preferences, I was hoping you were wrong; the LR 4

    problems have come back. I would appreciate help trashing the preferences,

    and any other suggestions. This stuff is so much fun when it works and so

    frustrating when it goes down. In the meantime I think I will work with PS

    6. Thanks Vaughn

     
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  • Geoff the kiwi
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    7. Geoff the kiwi,
    Jun 11, 2012 3:35 PM   in reply to Vautho
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    Vaughn, I thought something was strange when you talked about updating Camera Raw fixed your issue. Lightroom has camera raw built in and can only be updated by a whole new d/load of the app. The Camera Raw plug in for PS is a different beast specifically for PS.

    Anyway you can find the Preference file through this kb item: http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroo m-4.html

     
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  • Vautho
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    8. Vautho,
    Jun 11, 2012 11:50 PM   in reply to Geoff the kiwi
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    Hi Geoff,

     

    Obviously I'm in over my head. Things started going wrong after I updated

    LR4 to 4.1. At almost the same time my license for PS6 expired. Chatting

    with some fellow in India that wanted me to reset my clock and reload

    something. I decided to uninstall the trial version of CS6 which I had

    downloaded and purchased. I reinstalled CS6 from disc and got rid of the

    expired license nonsense. I don't know how all this could be related but it

    seems like too much of a coincidence. Back to LR4  I started getting

    messages when I moved  from LR to PS6. The messaged said I needed to

    download ACR 7.1 in order to Render the file in PS. I did that via the PS

    help menu.

     

    After Ctrl Save in PS and moving back into LR is when the develop module

    in LR started to hang up and freeze LR. Victoria suggested trashing LR

    preferences, not really understanding that I went through the preferences

    and found, under external file handling the default setting was Camera Raw

    4.1. That seemed odd so I changed it to CR 7.1. For whatever reason

    everything worked for most of the day. Then I wanted to adjust some file

    sizes and canvass sizes so I moved them to PS6 and got them ready to print.

    Moving back to LR those files caused it to hang. Noticing the symbol for

    metadata having been changed I picked one of the choices; I think it was

    rewrite with new information. The warning symbol associated with each

    photo disappeared and once again the develop mode is accessible.

     

    For now I'm holding my breath and hoping everything continues to work.

    Thank you for your assistance.

     

    Vaughn

     
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  • Victoria Bampton
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    9. Victoria Bampton,
    Jun 12, 2012 1:20 PM   in reply to Vautho
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    Hey Vaughn, sorry I got caught up with some other commitments.  So is it all working happily now? 

     
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  • Vautho
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    10. Vautho,
    Jun 13, 2012 12:53 AM   in reply to Victoria Bampton
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    Yes, every module loads and no freezing up. Just accepting and not

    questioning why. Thanks, Vaughn

     
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  • Vautho
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    11. Vautho,
    Jun 13, 2012 10:34 PM   in reply to Victoria Bampton
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    OK, I'm back. After LR working fine yesterday I shut it down for the night.

    Upon starting up in the morning same problems; after a couple of attempts I

    was able to open a new catalog. Going back to an earlier suggestions.

    Flawless performance in the new catalog. I did create a rather large file

    when I focus stacked 7 D800 RAW files creating one file saved as a tif.

    Still everything worked. Tonight I tried to reopen and the new catalog hung

    up. Does this latest incident give you any ideas?

     

    Thanks Vaughn

     
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  • Victoria Bampton
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    Apr 1, 2008
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    12. Victoria Bampton,
    Jun 14, 2012 4:58 AM   in reply to Vautho
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    What was the last thing you did before you closed the catalog (before it hung)?

     

    And do you remember whether that huge TIFF was the selected photo?

     
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  • Vautho
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    13. Vautho,
    Jun 14, 2012 8:59 AM   in reply to Victoria Bampton
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    I finished in photoshop, closed it and then went to LR. I think I had to

    import the tif and then adjusted with the basic panel. I left LR in the

    develop mode and shut it down using red X. The tif is only 206M before I

    saved it to the tif it was 2 gigs, but that was in photoshop.

     
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