I have downloaded in my id that I purchased from Order number: 18316688224
While it is downloading, it was not well completed yet, so I have to download again, and it won't let me download no more, and got the message:
Too many download attempts: 21. You were allowed to download only 5 times.
If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com.
What can I do next to be able to continue download again?
Europe, Middle East and Africa