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jonathans_boden
Currently Being Moderated

Updating single folio forces full download of issue

Jun 11, 2012 4:56 AM

Tags: #app #issue #dps #update #folio #digital_publishing_suite #full_download

Hi,

 

Not sure if anyone else has experienced this or if anyone knows of a fix but when I update a single page within a published issue and run an updated to our branded viewer it occasionally forces the download of the entire issue again, instead of running a small update of the one page. No other pages have been updated within the issue.

 

Does anyone know why this happens and how to avoid it?

 

Thanks.

 
Replies
  • Currently Being Moderated
    Jun 11, 2012 5:08 AM   in reply to jonathans_boden

    as far as I know, it has always been that way.

     
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  • Bob Bringhurst
    4,649 posts
    May 29, 2007
    Currently Being Moderated
    Jun 11, 2012 6:51 AM   in reply to jbalmain

    Updating a single article in the folio causes the entire folio to be downloaded. This bug was supposed to be fixed in one of the most recent hot fixes, but it still happens the first time an article is updated.

     
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  • Currently Being Moderated
    Jun 12, 2012 6:45 AM   in reply to jonathans_boden

    This is going to be fixed in our next release, due out in a week or two.

     

    Thanks for your patience.

     

    // James Roche

    // I was born lucky

     
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  • Currently Being Moderated
    Jun 13, 2012 7:01 AM   in reply to jonathans_boden

    No need to update to take in this fix, it's solely on the server side.

     

    Also, yes. If you update right away, we'll do the total update on that first one and subsequent updates will be selective.

     

    // James Roche

    // I was born lucky

     
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  • Bob Bringhurst
    4,649 posts
    May 29, 2007
    Currently Being Moderated
    Jul 26, 2012 11:23 AM   in reply to jonathans_boden

    This issue has been resolved in v21. If you update an article, updating the folio on the iPad causes only the updated article to be downloaded, not the entire folio. To test this, I just updated one article in the Advanced Overlays folio of DPS Tips. When I updated the folio, it required only a 1 MB download.

     
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