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Encore CS6 Library Missing

May 27, 2012 7:42 AM

Tags: #library #encore #content?

I purchased Encore CS6 included withing Production Premium Suite upgrade, and the library contains not assets.  Note, I did not have prior version of Encore and the upgrade was possible as a result of my owning Design Premium CS5.5. 

 

I have followed Adobe support instructions for missing library content at http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html with negative results.

 
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  • Currently Being Moderated
    May 29, 2012 1:11 PM   in reply to klabackamat

    You should be able to find the additional content at https://blogs.adobe.com/premiereprotraining/files/EncoreContent.zip.

     
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    May 30, 2012 9:58 AM   in reply to klabackamat
     
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    May 30, 2012 11:35 PM   in reply to Jeff A Wright

    Having trouble downloading the file, I think its not complete. It always stops at about half the file.

     
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    Jun 1, 2012 10:01 AM   in reply to klabackamat

    My apologies I am unsure why but the link keeps changing.  Today it seems to be located at https://blogs.adobe.com/premiereprotrainingfiles/EncoreContentEnglish. zip.  I was able to initiate the download successfully for the moment.

     
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    Jun 1, 2012 10:38 AM   in reply to Jeff A Wright

    Please see Library, title templates, template projects missing: Premiere Pro, After Effects, Encore CS5 - CS6 - http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html for the most up to date links for Encore and Premiere Pro's functional content.

     
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  • bootsuk
    58 posts
    Oct 29, 2009
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    Jun 5, 2012 10:29 AM   in reply to Jeff A Wright

    The link works and so does the download but when installed in Templates folder as per instructions it does NOT work.

     

    Just a huge list of folders and xml files.

     
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    Jun 5, 2012 11:09 AM   in reply to bootsuk

    Moving this discussion to the Encore forum.  Although Bootsuk you may want to consider creating your own thread in the Encore forum.

     
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  • bootsuk
    58 posts
    Oct 29, 2009
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    Jun 5, 2012 11:47 AM   in reply to Jeff A Wright

    Oops

     

    Mind you perhaps it should go to the Premiere/Encore/After Effects/Dreamweaver/Fireworks forums as problems seem to apply to all in one way or another.

     
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    Jun 5, 2012 11:56 AM   in reply to bootsuk

    Bootsuk this thread is regarding downloading the functional content for Encore.  I have moved it to the Encore forum as the users in this forum can better advise how to install and utilize the functional content.

     
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    Jun 5, 2012 12:06 PM   in reply to bootsuk

    when installed in Templates folder as per instructions it does NOT work.

     

    Just a huge list of folders and xml files.

    You are referring here to the Premiere title templates? It does create a long list of file (and folders), but they appear to work.

     

    What happens when you go to Title - New Title - Based on Template?

     
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    Jun 5, 2012 12:37 PM   in reply to Stan Jones

    Wen you install the Premiere tiltle template as described http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html and then select in Permere CS6 Title > New Titile > Based on template and then select one of the new titles you title will look like this:

     

    PP CS6 Template Download.JPG

     

    The Premiere download content has red and green stripes... among other problems.

     
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    Jun 5, 2012 12:37 PM   in reply to Jeff A Wright

    Downloaded and trying to install the Premiere Pro CS6 content, but it does not work. Followed the instructions, even rename the folder and move them around but nothing.

     
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    Jun 5, 2012 12:38 PM   in reply to E Baldwin

    I dont get anything. At least you get something.

     
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  • bootsuk
    58 posts
    Oct 29, 2009
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    Jun 5, 2012 12:42 PM   in reply to Stan Jones

    Yes sorry Got a little mixed up.  Really annoyed with Adobe at the moment.

     

    Well the new files just do not work correctly.  They all have thick red lines across the frame. I can see a title in the background though.

    Also the drop down template menu will not display correctly as per image everything listed below the General folder (highlighted) will not function/open at all.

    It almost looks as though some Encore menus are mixed in.  But it was the Premiere folder that was opened.  In fact all but the few folders that did install have been removed so where all this extra stuff is coming from I do not know.

    Mind you I only paid Adobe £900 for all these upgrades!!!!

     

    Sorry this should be under the Premiere forum.  (though I think a little Encore is mixed in).

     

    The effect is the same as shown by message E.Baldwin.  (red lines)

    template.jpg

     
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    Jun 5, 2012 1:13 PM   in reply to bootsuk

    PP CS6 Template Download-1.JPG This is the template menu after installing the new downloaded templates. I can't show them all because there is a problem with menu scrolling in PP CS6. I am using the windows download and win 7 64x.

     
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    Jun 9, 2012 3:37 AM   in reply to Jeff A Wright

    Just to let you know that on my cloud encore cs6, the "official" download files only installs menu templates... no buttons, etc. If the content is in the download file, then there is still something wrong with the installer...

     
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    Jun 9, 2012 5:57 AM   in reply to coppip

    Just to let you know that on my cloud encore cs6, the "official" download files only installs menu templates... no buttons, etc.

    Thanks for the info.

     

    This appears to be true with all the program installers. Since it is so very different from previous versions (either no library or the whole thing), I have wondered if this is "by design" - that the standard installation will install only templates, and the optional functional content will install all the elements.

     
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    Jun 9, 2012 5:57 AM   in reply to coppip

    The latest update http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html disk customers has gone backwards. The content for Encore and Premiere are back where we stated. Then Encore Library and Premiere menu templates are at minimum.

     
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    Jun 11, 2012 7:23 AM   in reply to coppip

    I have this problem as well. Only menus appearing as templates, no buttons or anything else.

     

    Will we be notified when this is fixed or do I have to keep checking back here to see what happens?

     
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    Jun 11, 2012 10:54 AM   in reply to klabackamat

    I did it a couple of days ago successfully,

    So did I; just as you did. Unzipping and copying (or pointing Encore),

     

    However, the Encore file that was up was no longer there when I tested the download on 6/9.

     

    The file now is named Premiere, but contains the Premiere and Encore functional content installers. But it is the April 9 versions, that only installs Encore templates, not separate buttons, etc.

     
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