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PixelGrinch
Currently Being Moderated

[FILES] File listing Issue

Jun 7, 2012 9:53 AM

Tags: #files #dreamweaver

The listing of files seems to be broken for directories with large amount of files/folders.

 

Unless the problem can be fixed by a setting in Dreamweaver, this should be considered a major bug.

 

Following an image link, displaying the issue:

https://dl.dropbox.com/u/118949/screenshots/dw_2012-06-07.png

 

A swift fix of this issue is appreciated.

 

Thanks,

PixelGrinch

 
Replies
  • Currently Being Moderated
    Jun 7, 2012 10:04 AM   in reply to PixelGrinch

    I have sites that contain large numbers of files and have never seen such a thing.  How many files/folders do you have?  And is the display like this in all such sites or only selected ones?

     
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  • Currently Being Moderated
    Jun 7, 2012 10:43 AM   in reply to PixelGrinch

    Hello Murray,

     

    I started receiving email notifications about a month ago from you for no apparent reason. I have tried to stop them many times in "Actions" . They never stop. I am not sure it is one thread or several threads I am getting notifications from.

     

    Can you help me out and stop all notifications from you being sent to james@jpalik.com.

     

    Thanks

     

    Jim Palik

     
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  • Currently Being Moderated
    Jun 7, 2012 11:08 AM   in reply to James Palik

    Can you help me out and stop all notifications from you being sent to james@jpalik.com.

     

    Sorry - I cannot.  You would have to unsubscribe to the threads in question, and set up your preferences not to receive email notices.

     
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  • Currently Being Moderated
    Jun 7, 2012 11:10 AM   in reply to PixelGrinch

    So, how many files/folders are we talking about here?  This would be important information for any attempt to reproduce the problem.  If the problem cannot be reproduced, then it's very difficult to fix (sort of like trying to tune to a radio station that is not broadcasting - but I guess that analogy is quite dated now...).

     
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  • Currently Being Moderated
    Jun 7, 2012 11:42 AM   in reply to PixelGrinch

    That's very helpful.  Thanks!  I'll check into it.

     
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  • Currently Being Moderated
    Jun 7, 2012 11:44 AM   in reply to MurraySummers

    And you are able to see this same effect on other sites, or is this the only one where you have this many files?

     
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  • Currently Being Moderated
    Jun 11, 2012 8:55 AM   in reply to PixelGrinch

    I have CS6 running on an iMac in 10.6.8 (Snow Leopard?).  When I connect to my site that has 5,836 files in 547 folders, or to my site that has 2,913 files in 278 folders, or to my site that has 7,585 files in 956 folders, I do not see anything like what you are describing.  Sorry.

     

    For example, this shot is from that latter site -

    Attachments:
     
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  • Currently Being Moderated
    Jun 12, 2012 4:34 AM   in reply to PixelGrinch

    Did you scroll down past file/folder number 1724 ? Judging by your screnshot it is the very top of your file listing.

     

    Yes. There's no sign of your symptoms.

     

    Everybody here in the office has this problem on Lion.

     

    Certainly sounds like a Lion problem.  I'm surprised nobody else has seen this issue, if it is.  Meanwhile, I'm checking with others offline to see if they can confirm....

     
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  • Currently Being Moderated
    Jun 12, 2012 5:48 AM   in reply to PixelGrinch

    Hi,

     

    I work on a website with more than 8000 files and I nerver have this problem on my MacBook Pro under Lion 10.7.4, and under mountain.

    I think you must recreate the cache file

     
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  • Currently Being Moderated
    Jun 12, 2012 6:03 AM   in reply to PixelGrinch

    We were aware of issues with Lion 10.7.3 - and, once the updated 10.7.4 came out, we had verified the issue as resolved. You can also refer to our blog post on this item: http://blogs.adobe.com/dreamweaver/2012/05/files-panel-and-icons-lion- 10-7-3.html. But, i am not sure why you would be seeing this same(?) issue now on 10.7.4 itself...

     
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  • Currently Being Moderated
    Jun 12, 2012 9:29 AM   in reply to PixelGrinch

    The problem you are seeing with the Files panel is different from what we had noticed earlier. We will investigate this further. By the way, did you see this issue only after you installed CS-6? Is it possible for you to share (privately) information to help us reproduce the problem locally?

     

    Thanks for your patience!

     
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  • Currently Being Moderated
    Jun 12, 2012 11:51 PM   in reply to PixelGrinch

    Hi PixelGrinch,

    I appreciate your interest in sharing more details!

    1. What type of Remote server have you configured?

    2. Could you please share the settings that you have applied for the site? You can export the site and share it with me through an email - jlakshmi_at_adobe_dot_com

    3. Do you actually have some files to be listed at those blank places? or DW is simply showing up some empty space beyond the last file where in no files are to be listed over there.(Just to be sure)

    4. Do you see the same issue with other Sites configured in DW as well? May be for different FTP server?

    5. Did you try recreating the site cache like Murray had suggested? (Use menu Site > Advanced > Recreate Site Cache)

    6. Did reconnecting to the site or closing / reopening Files Panel helped?

    7. Is it only with Remote View and not in Local View? If all the remote files are sync’d do we see the issue in the Local Files View as well?

         If yes, can we know the expected file name at the position which didn’t render? If it is working on Windows a snapshot of the files panel showing all the file names that didn’t render would be really helpful. You can Expand Files Panel so that it displays both Remote and Local view side by side > navigate to the location in Remote View where the folder and file names are missing > At the same time navigate to those similar folder in Local View as well. So that we know what files needs to be listed at Remote View

     

    Could you please join a Connect session so that we can visually see the issue at your machine, which helps us to nail down the problem faster?

     

    Regards,

    Janaki L

     
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  • Currently Being Moderated
    Jun 20, 2012 5:50 PM   in reply to PixelGrinch

    I am having the same issues. It's almost as if their is some sort of file limit.  I had not experienced this before.  I am on Mac 10.6.8 though.  It's driving me crazy.

     
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  • Currently Being Moderated
    Jul 2, 2012 2:36 PM   in reply to PixelGrinch

    I'm sure its a CS6/Mac issue.   My PC has no problems on this same exact site/project.  Fortunately, I was able to work around it by changing the sorting on the files.  Since it always showed me the same number of files I can trick dreamweaver to show me all the files. When I switch between sorting by file name a-z and sorting z-a I am able to see all my files between the two sorting methods.  Usually I just stick to sorting by date recent-oldest, so the files I have changed recently are always on top, that is usually all I need.  So for now it is a minor annoyance for me.

     
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  • Currently Being Moderated
    Jul 3, 2012 8:51 AM   in reply to PixelGrinch

    Like how?

     
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  • Currently Being Moderated
    Jul 3, 2012 9:26 AM   in reply to PixelGrinch

    Since I am not able to reproduce your symptoms, I would guess that the engineers are also having a problem doing that.  Did you do a Connect session with anyone to show them what you are seeing and to give them access to your computer?

     

    I know you are anxious, but I think you will just have to be patient.  Meanwhile, I'll see if I can contact anyone and suggest that they take a look at this....

     
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  • Currently Being Moderated
    Jul 4, 2012 5:42 AM   in reply to PixelGrinch

    Hi Bert,

    Thanks for sharing the video. We have been able to reproduce the bug at our end in DW CS6. We are currently investigating the issue. We will keep you posted with the updates.

     

    Regards,

    Janaki L

     
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  • Currently Being Moderated
    Jul 12, 2012 7:05 AM   in reply to PixelGrinch

    Hi,

    This issue has been resolved (internally) in Dreamweaver. We are actively working on the release plan to have this fix available to you all at the earliest.

     

    Bert, thanks for posting this issue in the forum with enough details. It did help us to nail down the problem quickly.

     

    Regards,

    Janaki L

     
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  • Currently Being Moderated
    Dec 12, 2012 9:52 PM   in reply to PixelGrinch

    Hello All,

    Listing files in files panel issue in Mac has been resolved and it is available through DW udpate build 12.0.3. Please update to the latest build.

     

    In Dreamweaver use menu 'Help' > Updates to get the latest build

    The above update is available for both Windows and Mac with many more fixes as well.

     

     

    Off topic: Creative Cloud users too have an update 12.1.1 (for both win and mac) to continue using Phone Gap from DW.

     

     

    Regards,

    Janaki

     
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