Not sure if anyone else has experienced this or if anyone knows of a fix but when I update a single page within a published issue and run an updated to our branded viewer it occasionally forces the download of the entire issue again, instead of running a small update of the one page. No other pages have been updated within the issue.
Does anyone know why this happens and how to avoid it?
Updating a single article in the folio causes the entire folio to be downloaded. This bug was supposed to be fixed in one of the most recent hot fixes, but it still happens the first time an article is updated.
No need to update to take in this fix, it's solely on the server side.
Also, yes. If you update right away, we'll do the total update on that first one and subsequent updates will be selective.
// James Roche
// I was born lucky
This issue has been resolved in v21. If you update an article, updating the folio on the iPad causes only the updated article to be downloaded, not the entire folio. To test this, I just updated one article in the Advanced Overlays folio of DPS Tips. When I updated the folio, it required only a 1 MB download.
Europe, Middle East and Africa