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TobiT92
TobiT92
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Huge Preview-Bug in Speedgrade

Jun 3, 2012 5:46 PM

Hey there,

 

I've just installed Production Premium CS6 and tried out Speedgrade but had to find out that it's not working at all on my notebook.

 

The Preview simply is not working. After I created a timeline from a clip, it shows me the frame for half a second and then it shows only black.

The frame can be seen totally squeezed down in either the top or the bottom left corner of the preview window.

sgbug.png

If I click in the preview window and hold down the left mouse button, I can see the frame. (Along with various numbers describing the pixel I'm clicking at)

 

This happens with every footage I've tried. (h.264, png-pictures, tiff sequence, foto-jpeg movs).

 

 

My specs:

 

Intel i5 2430M

8gb ram

Windows 7 64bit

Intel hd3000 graphics

 

 

 

Hope someone can help me with this major bug.

2816 Views   12 Replies   Latest reply: Frank Glencairn, Jul 18, 2012 12:45 AM
 
Replies
  • DuyAnhPham
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    1. DuyAnhPham,
    Jun 4, 2012 1:54 AM   in reply to TobiT92
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    Hey Tobi,

     

    did you update your Intel-Graphic Chipset to the latest driver?

     

     

    Let me know if that helps.

     

    D-A

     
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  • TobiT92
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    2. TobiT92,
    Jun 4, 2012 12:00 PM   in reply to DuyAnhPham
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    Hi, thanks for your reply.

     

    Just updated to the newest version, problem is still there.

     

    Also, If I switch the vectorscope on, SG crashes immediately.

     

    If I enable dual monitor view, so that the preview is on the second monitor, it kinda works, but the frame is shifted to the right, so that I have a black bar on the left side of the screen and the right part of the frame is cut off.

     

    (Also, there's a problem with my wacom tablet (Have to use the pen, mouse does not work), but there's already a thread for that.)

     
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  • JRCvids
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    3. JRCvids,
    Jun 6, 2012 3:35 PM   in reply to TobiT92
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    I am having the exact same problem.  I get a tiny little picture in the top left corner but when I click on the monitor I can see my video full size.

     
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  • Frank Glencairn
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    4. Frank Glencairn,
    Jun 12, 2012 8:05 AM   in reply to JRCvids
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    Any solutions on that?

     
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  • DuyAnhPham
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    5. DuyAnhPham,
    Jun 13, 2012 1:02 AM   in reply to Frank Glencairn
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    Hey Folks,

     

     

    please be aware of the system requirements for SG, feel free to contact me directly for further information.

     

    Thanks,

     

    Duy-Anh

     

    System requirements

     

     

    Windows

    • Intel® Core™ i7 processor with 64-bit support
    • Microsoft® Windows® 7 with Service Pack 1 (64 bit)
    • 4GB of RAM (8GB recommended)
    • 1GB of available hard-disk space for installation
    • 1680x1050 display required; 1920x1080 display and second professionally calibrated viewing display recommended
    • OpenGL 2.0–capable system
    • Dedicated GPU card with at least 1GB VRAM (NVIDIA Quadro 4000, 5000, or 6000 recommended)
    • DVD-ROM drive for installation from DVD media
    • QuickTime 7.6.6 software required for QuickTime features
    • Optional: Tangent CP200 family or Tangent Wave control surface
    • Optional: For SDI output, NVIDIA Quadro SDI Output card
    • This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.* Phone activation is not available.

     

     

    Mac OS

    • Multicore Intel processor with 64-bit support
    • Mac OS X v10.6.8 or v10.7
    • 4GB of RAM (8GB recommended)
    • 1GB of available hard-disk space for installation
    • 1680x1050 display required; 1920x1080 display and second professionally calibrated viewing display recommended
    • OpenGL 2.0–capable system
    • Dedicated GPU card with at least 1GB of VRAM recommended (for optimal performance: NVIDIA Quadro 4000 for Mac)
    • DVD-ROM drive for installation from DVD media
    • QuickTime 7.6.6 software required for QuickTime features
    • Optional: Tangent CP200 family or Tangent Wave control surface
    • This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.* Phone activation is not available.

    * This product may integrate with or allow access to certain Adobe or third-party hosted online services ("Online Services"). Online Services are available only to users 13 and older and require agreement to additional terms of use and Adobe's online privacy policy. Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.

     

     
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  • SkyCitizen
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    6. SkyCitizen,
    Jul 14, 2012 2:27 AM   in reply to DuyAnhPham
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    I've exactly the same problem here with nvidia gt650m 2gigs of VRAM

     
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  • Dennis Weinmann
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    7. Dennis Weinmann,
    Jul 16, 2012 1:01 AM   in reply to SkyCitizen
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    You can try downsampling the loaded image:

    -Settings

    -Dynamic Quality

    ->Downsample frames to specific resolution

    Screen Shot 2012-07-16 at 9.58.10 AM.png

     
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  • Frank Glencairn
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    8. Frank Glencairn,
    Jul 16, 2012 1:25 AM   in reply to Dennis Weinmann
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    Crazy thing, it worked just fine, when I installed it - so hardware is not the problem.

    And no, reinstalling doesnt solve the problem.

    Drives me nuts.

     
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  • Dennis Weinmann
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    9. Dennis Weinmann,
    Jul 16, 2012 3:30 AM   in reply to Frank Glencairn
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    Which image format and resolution are you using ? Try to force downsampling (as described above) for high resolution images.

     
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  • Frank Glencairn
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    10. Frank Glencairn,
    Jul 16, 2012 5:01 AM   in reply to Dennis Weinmann
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    Most of my material is uncomopressed, but I tried about any format on the planet - no dice.

    Forcing downsampling didn't cut it ether.

     

    Maybe something with the nvidia settings? I think the problem accured, after I tried external monitoring.

    Bevore that it worked just fine.

     
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  • JRCvids
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    11. JRCvids,
    Jul 17, 2012 9:12 PM   in reply to Frank Glencairn
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    Hi guys, just wanted to follow up on my previous post.  I bought a dedicated graphics card with one gb of ram and that fixed the problem.  So my problem at least was hardware.

     
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  • Frank Glencairn
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    12. Frank Glencairn,
    Jul 18, 2012 12:45 AM   in reply to JRCvids
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    I also solved it, by setting the speedgrade  to "compatible" mode in the nvidia settings.

    There are those  3D settings where you can assign different functions to each program you use.

    Did not make sense to me in the first place, I thought it's for games only - but it worked like a charm.

     

    Frank

     
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