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Pykus427
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Is there a fix coming for Transformer Prime?

Jun 12, 2012 10:38 PM

Tags: #asus #ics #prime #ice #cream #sandwich #transformer

I bought almost all the Adobe apps for the Transformer Prime, and they're great when they work, but I've had a continuous string of problems with them since I got them. They frequently run slowly even after a reboot, I can't log into the cloud on Debut, PS froze several times today even after a reboot and I just tried starting a new project in PS and I couldnt load any of the pictures from my device. I can search online which is an okay workaround for most things, but I really want to be able to use PS! I can't think of any more specific problems at the moment, but there have been more. Please tell me you know about these issues and you're working on them quickly. I really love what these apps will be when they work smoothly. Thank you.

1298 Views   4 Replies   Latest reply: ibarrien, Jun 13, 2012 5:28 AM
 
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  • ibarrien
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    1. ibarrien,
    Jun 13, 2012 12:10 AM   in reply to Pykus427
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    Hi,

     

    the Debut issue is probably better if you ask in the Debut forum
    http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_debu t.

     

    Concerning the picture issue - this sounds like is a known issue.

    Please have a look at this thread to resolve it:

    http://forums.adobe.com/message/4026792#4026792

     

    Regarding the freezing - can you specify when it occurs?

     

    Thanks,

    Ignacio

     
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  • Pykus427
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    2. Pykus427,
    Jun 13, 2012 4:59 AM   in reply to ibarrien
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    I already tried clearing out the data and roebooting, but I hadn't thought to clear the gallery data until now. I tried that and it didnt work. I cleared data for both PS and Gallery, rebooted, and then tried it and failed. I then tried clearing data on both apps again without a reboot and it failed. I cleared data and then opened Gallery and waited for it to load fully before opening PS and that failed as well... Any other ideas?

     
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  • Pykus427
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    3. Pykus427,
    Jun 13, 2012 5:21 AM   in reply to Pykus427
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    Followed your links (this forum is not at all intuitive to navigate) and found the suggestion to clear media storage and that also did not work, also after a reboot. I also say your comment asserting that the problem is the result of a corrupt database, but all my other apps can access the files just fine. Thank you for your help.

     
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  • ibarrien
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    4. ibarrien,
    Jun 13, 2012 5:28 AM   in reply to Pykus427
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    Ok, thanks for trying it out.

    It's really important that one does exactly as it says - some users where using slightly different steps.

    It would be interesting to see your log - I'll contact you off thread.

     

    Thanks,

    Ignacio

     
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