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Onefootvisual19
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v20 Problem Scrollable Frames

Jun 11, 2012 4:08 AM

Tags: #cs5.5 #overlay #digital_publishing_suite

Hi Everyone!

 

I have InDesign CS5.5 and I'm having a problem with the new scrollable frames functions.

I tried to recreate a scrollable frame like the one shown here tv.adobe.com/watch/learn-digital-publishing-suite/scrollable-frames-an d-pan-zoom-v19/ at 03:43.

 

My Problem is:

Hide Scroll Indicators does not work

Use Document Position does not work too.

 

I have installed the latest producer tools (FolioProducerTools-CS55-1.10.1 and FolioPanel-CS55-12.2.2.1).

I'm running Windows (Is this the problem here? :-P )

 

I un- and reinstalled the producer tools.

I also tried it on my windows notebook. Same result.

Do I need to install anything else to get it working?

 

Maybe someone can help me here.

 

Best,

Wolfgang

 

Message was edited by: Onefootvisual19 I uninstalled the Folio Producer Tools v 1.10.1 and installed s v 1.8 (where the feature scrollable frame wasn't available yet) than installed v 1.9 (the wanted function as described above didn't work) and then finally reinstalled v.1.10.1. It still doesn't work ...  Am I the only one here who experiences these problems?

 

 

Message was edited by: Onefootvisual19

 

Here are also three screenshots to illustrate my problem.

 

1.) I the red frame is the container of the grouped elements that are scrollable (on the left side is the whole element so you can see it). Hide scroll indicators option is checked and also use document position.

screen1.jpg

2. When I start the Content Viewer the scrollable frame places the content on the upper left corner ...

screen2.jpg

3. and scroll indicators are visible

screen3.jpg

 

What's the problem here?

Can  anyone help me out?

 

Best,

 

Wolfgang

 

Message was edited by: Onefootvisual19

 

Here is another strange thing:

I looked up http://www.caniupdateadobedps.com/ and they say that you find the dps version number in the info window of the folio builder panel. it should be 20.

but mine says 15? though I installed v20 now for the fifth time.

 

version_screen.jpg

 

the extension manager says I have v20 though.

version_screen_extension.jpg

 

Is this the cause for my dps functions not working the way they should?

 

I really would appreciate some help here.

787 Views   9 Replies   Latest reply: Neil Enns - Adobe, Jun 13, 2012 2:08 PM
 
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  • Onefootvisual19
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    1. Onefootvisual19,
    Jun 12, 2012 9:30 AM   in reply to Onefootvisual19
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    I opened the same file on a Mac (same folio producer tools und panel installed as on my PC) and it worked.

    No wonder that the new adobe.tv videos are not done on a PC anymore ...

     

    So it's def a Windows thing. Any workarounds for PC?

     

    Best

    Wolfgang

     
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  • Bob Levine
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    2. Bob Levine,
    Jun 12, 2012 9:40 AM   in reply to Onefootvisual19
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    It works on Windows for me.

     

     

     

    Bob

     
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  • Onefootvisual19
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    3. Onefootvisual19,
    Jun 12, 2012 9:52 AM   in reply to Bob Levine
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    Hi Bob!

     

    I also un- and reinstalled Indesign today and updated the producer tools from first version to the latest one, one after the other. But I just can't get it working ...

    I'm out of ideas now ...

     

    I guess you didn't do any "special" trick? :-)

     

    I'm running Windows 7 by the way.

     

    Best,

    Wolfgang

     
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  • Neil Enns - Adobe
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    4. Neil Enns - Adobe,
    Jun 12, 2012 1:35 PM   in reply to Onefootvisual19
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    Have you tried this on a device instead of using the Adobe Content Viewer on the desktop?

     

    Neil

     
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  • Onefootvisual19
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    5. Onefootvisual19,
    Jun 12, 2012 11:48 PM   in reply to Neil Enns - Adobe
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    Hi Neil,

     

    Yeah, I tried it on the Content Viewer on the iPad 2 as well. It displays the content exactly like the desktop version.

    'When you upload the folio with a Mac it works.

     

    I think the problem could be that my info panel of the folio still says version 15 is installed.

    Question at the Windows Users: Does your panal say 7.5.5.20?

     

    As I said, I installed v20 about 10 times by now. Don't know what I'm doing wrong ...

     
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  • Neil Enns - Adobe
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    6. Neil Enns - Adobe,
    Jun 13, 2012 8:54 AM   in reply to Onefootvisual19
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    Just to confirm, you're on CS5.5?

     
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  • Neil Enns - Adobe
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    7. Neil Enns - Adobe,
    Jun 13, 2012 12:57 PM   in reply to Onefootvisual19
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    Ok, you're definitely on the wrong version of the tools which is probably the cause. Here's what you should do:

     

    1) Uninstall all the DPS tools from Add/Remove programs

    2) Go to C:\Program Files (x86)\Adobe\Adobe InDesign CS5.5\Plug-Ins\Graphics and make sure there is no DigitalPublishing plug-in there. If there is, delete it.

    3) Go to %appdata%\Adobe\InDesign\Version 7.5\en_US and make sure there is no PlugInConfig.txt file there. If there is, delete it.

    4) Follow the install instructions at

    http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-2 1ba9a4512e5e5e0b8d-7ffe.html. You only need to install the v20 tools and panel. There is no need to install any of the prior components.

     

    Neil

     
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  • Onefootvisual19
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    8. Onefootvisual19,
    Jun 13, 2012 1:55 PM   in reply to Neil Enns - Adobe
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    Dear Neil,

     

    Thank you for pointing out the right direction.

     

    Here is the deal:

    After I deleted all the parts you described and reinstalled the tools it still didn't work, but I noticed in the Extension Manager that the plug-in was still active and located at the location where I installed InDesign CS5.5. I again deinstalled the tools and also deleted the "(DigitalPublishing Resources)" folder and the plug-in "DigitalPublishing.apln" (which was from the year 2011).

    Than I reinstalled the tools and after starting InDesign CS5.5 the panel window told me I'm missing a plug-in and I should download the latest producer tools.

     

    Here is the trick: I copied the newly created (from reinstalling the new tools) "(DigitalPublishing Resources)" and the "DigitalPublishing.apln" from C:\Program Files (x86)\Adobe\Adobe InDesign CS5.5\Plug-Ins\Graphics to the location where I have installed InDesign CS5.5 and it works!

     

    Neil, thank you very much for your time!

    You saved my day!

     

    Best,

    Wolfgang

     
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  • Neil Enns - Adobe
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    9. Neil Enns - Adobe,
    Jun 13, 2012 2:08 PM   in reply to Onefootvisual19
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    Glad you were able to get it fixed, and my apologies for the difficulties!

     

    Neil

     
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