Hi Sagar-Khanna,

I'm having issues with Indesign CS6 where: 1) the interactive links break in the interactive pdf while the Indd files are set correctly. 2) Sometimes the interactive links break within Ind CS6 itself and I have to re-fix.

It also may appear that when transferring Indd CS6 files across FTPs etc, the links break in the Indesign CS6 files thus we have to reset them.

With point 1, when we create an interactive pdf some links work in the pddf and some don’t but when we recreate the interactive pdf some buttons that were working are not and some buttons that were not work are now working.

Could you tell me if all the above are bugs or are there some fixes available.

Thanks in advance.

How are you exporting the pdf. Are you exporting to an interactive pdf, or are you printing to a pdf?

My issues is not 100% solved, where links break within the Indesign files and final pdfs have some buttons working and some buttons not working.

Our solution is maybe to add a disclaimer on the front cover explaining that parts of the interactive button may not work.

I am having a similar issue. However, my buttons only disappear after the PDF is secured within Acrobat X. If I export my InDesign document as a secured interactive PDF, then the problem does not occur and the buttons are retained. But this is not an ideal outcome for my needs as I still need to create a button within Acrobat and once the document is re-secured, my other buttons diappear.

I have also tried viewing the PDF in Adobe reader, and the buttons don't show up there either. So, a definite bug and one that I would look forward to having fixed when the update is created.

Not sure why Adobe opted to add a new feature of 'interactive PDF' when the old method was working just fine. It also provided access to many more options.

Hope this is fixed soon, anyway.

I am glad someone else is having this problem with CS6. We have a large number of interactive books and it's impossible to output anything with Indesign crashing, or outputting documents with missing buttons. However, I think I have a solution for the missing butttons that appears to sporadically work - either just save the document as something else, or open up the form editing panel and wait - or even make some comments - and strangely, the hidden buttons do reappear...

Adobe Man, please get this fix it's such a nuisance for us.

Sorry to hear that, I've just tested the save as solution and all my buttons reappeared. So I thought I was on to something...

The update completely fixed the problem on my Mac version. My current version reads "8.0.1.406" so you might just check to be sure you have the most recent update. The only other thing I can suggest is that you take a look at the options specified in the export dialog after you select "Adobe PDF (Interactive)" (which is a selection at the bottom of the first export dialog box). There's a radio button about 2/3 of the way down for "Forms and Media" be sure you've selected "Include All". Beyond that, I guess I'd look at how you're creating the buttons.

Sorry I can't be more help, it's very frustrating. Before it was fixed I had to save my docs to an ".idml" file and reopen them with CS5, then export them as an interactive PDF. Which worked, but was a PITA.

Best,

Tim

Thanks so much Tim - the problem was me being a muppet... I didn't have "Include All" selected as you suggested.