Skip navigation
Grafik51429
Grafik51429 Calculating status...
Currently Being Moderated

Photoshop CS6 file extension problem

Jun 14, 2012 3:37 AM

Tags: #photoshop #cs6 #file_extensions

I want to choose an file extension in the "Save as" Dialog. If i choose Jpeg, Photoshop takes EPS and so on. Systemupdate and reinstall PS does not help.

My System: Mac OS X 10.6.8

1042 Views   11 Replies   Latest reply: Grafik51429, Jun 15, 2012 1:35 AM
 
Replies
  • c.pfaffenbichler
    Currently Being Moderated
    1. c.pfaffenbichler,
    Jun 14, 2012 4:12 AM   in reply to Grafik51429
    Report

    Boilerplate-text:

    Are Photoshop and OS fully updated?

    As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.

    System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.

    http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html

    Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)

    If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

     
    |
    Mark as:
  • Grafik51429
    Currently Being Moderated
    2. Grafik51429,
    Jun 14, 2012 5:57 AM   in reply to c.pfaffenbichler
    Report

    Everything is fully updated, and i use Onyx to clean Caches but that do not help. I have no 3rd party plug-ins in CS6 and my fonts are "clean". But to Start PS with command-alt-shift pressed on starting helps. That's all i have done. Also a other problem with PS is now repaired.

    Many Thanks!!

     
    |
    Mark as:
  • c.pfaffenbichler
    Currently Being Moderated
    3. c.pfaffenbichler,
    Jun 14, 2012 6:13 AM   in reply to Grafik51429
    Report

    You’re welcome.

     
    |
    Mark as:
  • Chris Cox
    Currently Being Moderated
    4. Chris Cox,
    Jun 14, 2012 10:40 AM   in reply to Grafik51429
    Report

    You probably set the Additional Plugins Folder preference and pointed it to an older version of Photoshop by mistake -- loading duplicated plugins, which cause this problem on MacOS.

     

     

    Copying plugins from an older version: BAD idea.

     
    |
    Mark as:
  • haber456789
    Currently Being Moderated
    5. haber456789,
    Jun 14, 2012 11:53 AM   in reply to Grafik51429
    Report

    I am having the same problem. Glad you have found a cure. Tried the shift-opt-command at startup but no apparent results. Did you re-install from the cloud?

     

    Thanks for the information.

     
    |
    Mark as:
  • Noel Carboni
    20,980 posts
    Dec 23, 2006
    Currently Being Moderated
    6. Noel Carboni,
    Jun 14, 2012 12:39 PM   in reply to haber456789
    Report

    Read what Chris Cox wrote carefully.

     

    You have copied plug-ins provided by Adobe with a previous version of Photoshop into the plug-ins folder for the new version.

     

    Undo that.

     

    Reinstallation does NOT wipe out copied plug-ins, so it will not help.

     

    -Noel

     
    |
    Mark as:
  • Grafik51429
    Currently Being Moderated
    7. Grafik51429,
    Jun 15, 2012 12:20 AM   in reply to haber456789
    Report

    I have done these steps. 1. Uninstalled PS CS6. 2. Reinstalled from CS6 Suit DVD. 3. Clean Cache by using Onyx. 4. Start PS with holding shift-opt-command at startup. That`s it. Now it works.

     
    |
    Mark as:
  • Chris Cox
    Currently Being Moderated
    8. Chris Cox,
    Jun 15, 2012 12:38 AM   in reply to Grafik51429
    Report

    Only step 4 was necessary -- because it reset the "additional plugins folder" preference that you mistakenly pointed to an older version of Photoshop.

     
    |
    Mark as:
  • Grafik51429
    Currently Being Moderated
    9. Grafik51429,
    Jun 15, 2012 12:44 AM   in reply to Chris Cox
    Report

    Sorry, but no, i do not. That was not the problem.

     
    |
    Mark as:
  • Chris Cox
    Currently Being Moderated
    10. Chris Cox,
    Jun 15, 2012 1:09 AM   in reply to Grafik51429
    Report

    You had duplicated the plugins from a previous version somewhere, because the duplicated file format plugins are what causes the save dialog menu to get out of sync.

     
    |
    Mark as:
  • Grafik51429
    Currently Being Moderated
    11. Grafik51429,
    Jun 15, 2012 1:35 AM   in reply to Chris Cox
    Report

    Hmmm....

     

    I don`t know how and when, but OK. Maybe :-)

     

    Thanks

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points