Skip navigation

Digital Publishing Suite

Currently Being Moderated

Adobe Server Problem

Jun 15, 2012 4:12 AM

Hello all,

Wondering if anyone's Content Viewer hasn't been updating properly. I've uploaded three brand new folios to the cloud and when i go to view on my I-pad they arn't there. I've re-installled my viewer twice to see if it made a difference, it hasn't. My folios are PDF in both 1024 and 2048. Anyone able to give any advice. Adobe folks any server issues recently??? As always thanks in advance for any help.

478 Views 4 Replies Latest reply: NickWD1688, Jun 15, 2012 8:51 AM

Replies

Currently Being Moderated

1. Bob Levine,

Jun 15, 2012 5:35 AM in reply to NickWD1688

Report

Obvious question…are you signed in on the viewer?

Bob

|
Mark as:
Currently Being Moderated

2. NickWD1688,

Jun 15, 2012 5:56 AM in reply to Bob Levine

Report

I am signed in on my viewer

|
Mark as:
3,415 posts
May 29, 2007

Currently Being Moderated

3. Bob Bringhurst,

Jun 15, 2012 7:47 AM in reply to NickWD1688

Report

If the folio isn't valid, it won't show up in the iPad viewer. What happens if you select the folio in the Folio Builder panel and choose Preview on Desktop?

|
Mark as:
Currently Being Moderated

4. NickWD1688,

Jun 15, 2012 8:51 AM in reply to Bob Bringhurst

Report

I got this message, once i removed it, it worked fine. Thanks Bob B

|
Mark as:

Forum guidelines

Answers + Points = Status

10 points awarded for Correct Answers
5 points awarded for Helpful Answers
10,000+ points
1,001-10,000 points
501-1,000 points
5-500 points

Digital Publishing Suite

Adobe Server Problem

Jun 15, 2012 4:12 AM

More Like This

Bookmarked By (0)

Answers + Points = Status