64 bit??

[Guest]

I know I'm like the umteenth person with this problem, but none of the suggestions are working for me.  Everytime I click on a video on facebook, it won't let me watch it. It either shows a green rectangle that says dowload updated flash player (which I've done) or a black screen. I have 64 bit windows 7.  Pleassse Hellp!!!

[pwillener]

What web browser do you use?

What is your display adapter, driver version & date?  See http://forums.adobe.com/thread/945765

[Guest]

my driver version is microsoft and the date is 6/21/2006. I'm not sure what a display adapter is

[Carl_E__Myers_Jr_]

Click Start, type Device Manager, click Device Manager, double click Display adaptors, double click the shown display adaptor, click Driver.

What is the Display Adaptor name and what is the Driver Version?

[Guest]

ok my adapter is intel corporation/ Mobel Intel(R) 4 series express chipset families. The driver version is 8.15.10.1808, and the date is 6/03/2009.

[pwillener]

Go to http://www.intel.com/p/en_US/support/detect and check if there is a newer driver available for your system.  I recommend that you make a System Restore Point before you install the new driver; just in case something goes wrong.

[pwillener]

P.S. regarding http://www.intel.com/p/en_US/support/detect - it runs better on Internet Explorer than on other browsers.