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sdesocio
sdesocio
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AAM says"Installed" but its not

Jun 13, 2012 7:49 AM

I tried to install acrobat x pro but it gave me an error, but in my application, the program was present, but obviously corrupted. It wouldnt open and the unistaller froze as well. I ended up uninstalling using app zapper but not the AAM still says that it is installed. How do I change that status?

275 Views   1 Reply   Latest reply: David__B, Jun 15, 2012 2:43 PM
 
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  • David__B
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    1. David__B,
    Jun 15, 2012 2:43 PM   in reply to sdesocio
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    AAM may give an error regarding installation if Acrobat X was already installed. Before attempting to install it through AAM I would first ensure it is not listed in Programs & Features/Add Remove Programs or Mac HD > Applications > Utilities > Adobe Installers.

     

    AAM uninstalls automatically when removing all CS6 applications.

     

    I'm moving this thread over to our download/installation forum.

     

    For general Creative Cloud Membership questions, here is the FAQ link:

    http://www.adobe.com/products/creativecloud/faq.html

     

    -Dave


     
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