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Digital Editions Activation Error

Jun 14, 2012 7:09 PM

I am trying to activate Adobe Digital Editions and I keep getting an activation error that I can't seem to paste here.  Adept request required is the way it starts.  Any suggestions?

  • Currently Being Moderated
    Jun 15, 2012 9:30 AM   in reply to Cant find a name

    Moving this discussion to the Adobe Digital Editions forum.

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  • Currently Being Moderated
    Jun 15, 2012 3:08 PM   in reply to Jeff A Wright

    It seems that these types of errors come in bunches to the Forum.....


    This is the text from ADE HELP (which you can review using the F1 key from

    Library or Reading view):


    "Activation and authorization


    After installation, the Setup Assistant wizard prompts you to activate

    Adobe Digital Editions (you must be online during this process). During

    activation, you have the option to authorize your computer with an Adobe

    ID. If you don't have an Adobe ID, creating one is free and only takes a

    minute. The Adobe ID enables you to transfer items protected by digital

    rights management (DRM) between multiple computers or devices and restore

    them after a data loss or system reinstallation.


    An Adobe ID also includes an Adobe membership, which gives you access to

    trial downloads, hundreds of free product extensions, and special community

    areas. It also allows you to view and manage your activity in the Adobe

    Worldwide Store.


    Adobe strongly recommends that you authorize your computer at initial

    activation to protect your digital content. If you choose to authorize at a

    later time, you can do so by choosing Library > Authorize Computer.


    After activation, any books, magazines, or other documents you previously

    bought with Adobe Acrobat® or Reader® software are migrated to Adobe

    Digital Editions. This is usually a relatively quick process. Adobe Digital

    Editions opens each item and reverifies its license to the user. If you

    don't have DRM-protected items, you don't need to be online during the

    migration. If you have a large number of items (for example, more than

    100), then this process may take a while, but you will see a progress bar

    indicating the state of the migration as it proceeds.


    Note: Items that you previously borrowed from a public library with Adobe

    Acrobat® or Reader® software are not migrated to Adobe Digital Editions.

    You need to return the library item and then borrow the item again with

    Digital Editions.


    Adobe Digital Editions then does some housekeeping (setting up the manifest

    and application shortcuts) and launches."


    Translation: when you download and install ADE, you should have an Adobe

    ID that you got when you registered with Adobe, and you should use that ID

    during the activation process.  If you did not have an Adobe ID, then you

    could fix that by going to Adobe and registering during the installation

    process.  If you've done that, then ADE should be on autopilot.


    You mentioned a message.  I'd bet the message says something like

    E_ADEPT_REQUEST_EXPIRED.  That message means your computer's time, date and

    time zone are not in agreement with Adobe's record of your computer.  Check

    that information and MAKE SURE that they are correct.  If the message

    persists, that can mean your attempt at installing Digital Editions has

    passed its 'good until' time and/or date, and you might be better off to

    reinstall it.





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