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tll84
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Flash Player Issues

Jun 7, 2012 12:26 PM

So I just installed the newest version of Adobe Flash Player (I had to so I could watch a video on YouTube) and now every time I watch a video, there is a green bar across the bottom of the screen and there is 2 of everything (almost like shadows of the images on the videos). Had this problem earlier so I uninstalled this version of Flash and it worked fine, was forced to update again (YouTube) and now the issue is back. Please help!! I am guessing there is something wrong with the Flash update?? I just need some assistance.

 

Thanks!

 

Windows 7 Pro (64-bit)

Google Chrome

2121 Views   14 Replies   Latest reply: Ludek111, Jun 19, 2012 6:53 AM
 
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  • BenypX23
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    1. BenypX23,
    Jun 7, 2012 1:43 PM   in reply to tll84
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    Same issue except the green bar is at the top for me. Here is a link with my thread and i posted a picture of what it looks like

     

    http://forums.adobe.com/thread/1018981

     

    lol if anyoen has any solutions let me know

     
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  • Pat Willener
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    2. Pat Willener,
    Jun 7, 2012 9:43 PM   in reply to tll84
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    Green stuff always indicates some display driver issue; see http://forums.adobe.com/thread/945765

     

    If you have any difficulties, please post your display adapter, driver version & date.

     
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  • BenypX23
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    3. BenypX23,
    Jun 7, 2012 10:35 PM   in reply to Pat Willener
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    Found a solution online. I am assuming you have an NVIDIA video card, what you have to do is manually go to the NVIDIA website and get your video card driver from there. That is what I had to do and it works fine now.

     

    If you have any questions let me know.

     
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  • tll84
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    4. tll84,
    Jun 8, 2012 9:07 AM   in reply to BenypX23
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    Thanks for the info BenypX23, you were exactly right....I have a NVIDIA Quadro 1000M video card, went to their site and downloaded a driver that fixed the issue.

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    5. Chris Campbell,
    Jun 8, 2012 3:23 PM   in reply to tll84
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    What version of Flash Player do you guys have installed?  The 11.3 release should have stopped that green line from being displayed with older drivers.  Glad you got your drivers update though (it's the better solution, as now you'll most likely get accelerated video playback when available.)

     
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  • BenypX23
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    6. BenypX23,
    Jun 9, 2012 4:42 PM   in reply to Chris Campbell
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    Hey, I had the 11.3 (latest version) but it was still giving me the green bar. My Device Manager didn't detect any video card driver updates so I had to do it manually.

     
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  • tll84
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    7. tll84,
    Jun 13, 2012 2:24 PM   in reply to BenypX23
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    UNBELIEVABLE!!!!!!! My computer did a Windows Update and now the green bar is back!!!!!!!! HELP!! BenypX23, I have 11.3, and NVIDIA says I have the latest driver.......is there one that I need to look for manually?

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    8. Chris Campbell,
    Jun 13, 2012 2:26 PM   in reply to tll84
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    tll84 - Can you please post a dxdiag report?  What browser are you using?

     
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  • tll84
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    9. tll84,
    Jun 15, 2012 11:13 AM   in reply to Chris Campbell
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    did you see anything from the dxdiag report that i posted?

     
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  • tll84
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    10. tll84,
    Jun 15, 2012 11:42 AM   in reply to Chris Campbell
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    i just figured it out. once the video started, i paused it, right click, settings.....turned off hardware acceleration.....and its gone.

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    11. Chris Campbell,
    Jun 15, 2012 3:11 PM   in reply to tll84
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    I'm glad you worked around it.  Did you send the dxdiag report to me directly?  I don't see it here in the thread.

     
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  • Straith666
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    12. Straith666,
    Jun 15, 2012 3:18 PM   in reply to tll84
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    nope no joy for me some vids mainly the new ones on youtube work for me but the old stuff doesnt same with movie websites ;p

     
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  • tll84
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    13. tll84,
    Jun 18, 2012 8:05 AM   in reply to Chris Campbell
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    oh, no.....sorry, i submitted a bug report or something like that....i followed a link in your dxdiag report link that told me to do that.

     
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  • Ludek111
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    14. Ludek111,
    Jun 19, 2012 6:53 AM   in reply to tll84
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    I have the same issue. Green bar on the bottom of videos. E.g. http://www.youtube.com/watch?v=GL2d0wSCNRs&feature=g-all-s. I have Windows 7 x64 Pro, latest Nvidia driver installed (NVIDIA NVS 4200M 296.88) and latest Flash player (11.3.300.257). Only disabling HW acceleretion helps, but I regard it as workaround, not solution. Is there by chance any solution now?

     
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